Used Mazda CX-5 SUVs for sale near Penfield, NY

I have leased many cars in the past but this experience with Evan and Russell at Vision Hyundai of Henrietta was by far the most pleasant, stress free experience ever. Evan never put any pressure on me and came up with a deal that far outweighed even my best expectations! He is an honest, kind young man and has earned my business for life! Thank you Evan and Russell and the entire team at Vision for such exceptional service!

This is my first CX-5. I love it. Previously I drove a mazda tribute which was a 6 cylinder. I was reluctant to purchase a smaller vehicle with a smaller engine, but I’ve been pleased. My only negative comment is regarding the leg room in the back seat. It’s not great but workable for most average size adults.

I had my car in for an oil change.and tire rotation. They got me right in for my appointment. The service technician recorded what he did and sent me the video while I was in the waiting area.

We were loyal Subaru owners previously but were forced to look at other car makers when the 2025 forester had problems and recalls. The 2025 Mazda cx-5 was the most similar car, with no recalls or issues. We were pleased with the price and ready availability, made the jump from Subaru and haven't looked back. We owned several Subaru's previously and never had any issues with them - our most recent was fifteen years old. As retirees, the new safety features like the backup screen and warnings for blind spots are terrific. I just hope the Mazda proves to be as problem-free. Also, the Mazda CX-5 was highly rated by our insurance co. and lowered the cost of our insuring our new car.

We just wanted to take a moment to share our wonderful experience purchasing our new vehicle from your dealership. From start to finish, the process was smooth, professional, and stress-free. A special thank you to Molly, who went above and beyond to ensure we found the right vehicle. She was incredibly knowledgeable, patient, and made the entire experience enjoyable. She took the time to explain all the features of the car, answered all our questions, and never made us feel pressured. The financing process was also seamless, with everything explained clearly and handled efficiently. When we picked up our car, it was spotless and ready to go, making the final delivery feel even more special. We truly appreciate the outstanding customer service we received. Thank you!!

I absolutely love my 2024 CX5 Preferred. It's my first SUV and my first Mazda (after 3 Cutlasses, 2 BMW's, an Audi, an Acura, and 4 Lexus sedans) and I couldn't be happier. The interior is luxurious, the ride is powerful yet smooth and quiet (equal to Lexus) and the handling is great. I test drove a RAV4 and a CRV and there was no comparison. It's fun to drive and I recommend it whole-heartedly.

Loved our experience at West Herr with Tarah. Well worth the drive to Canandaigua! Super helpful, friendly with no pressure! Did all the work for us with insurance and the DMV. We are West Herr customers for life!!!

We looked at Honda, Toyota, Nissan, Hyundai, and Mazda and selected the Mazda CX-5. Honda and Toyota have priced themselves out of the middle-class budget, and Nissan’s Achilles Heel is their very brittle CVT transmission. Mazda is by far the best-looking, has AWD as standard equipment (a $1,200 to $1,500 option on other brands), easy-to-read gauges and dash, nice sound system, soft-touch dash and doors usually found only on “premium” brands, the best price, and the most beautiful factory color on the road: Soul Red. Our family has owned vehicles from all 5 companies, and have been totally happy with our problem-free CX-3. Anyone looking to buy a compact crossover should consider the CX-5.

The Transfer process was unfriendly. The vehicle I was interested in had to be released from My hold and I had to wait until it came back on the website to request s transfer.

I love it! Bought it new in 2020. Grand Touring Reserve with the turbo in Soul Crystal red metallic. I'm currently at 56k miles with zero issues. I do oil changes every 5k miles. Originally I test drove a CRV, RAV4, Forrester, and CX5. I picked the Mazda bc it looks, feels, and drives like a luxury SUV. 320 |b/ft of torque for a compact really gives it the edge over anything else in the class. Four years later and it still feels as solid as the day I bought it. The handling's amazing, and the ride is great! Some people have called the ride firm but I would say it's super compliant. It settles very quickly over bumps without feeling upset. The Bose system sounds "good" but only has bass and treble adjustments with no mid which would make it even better. The ventilated seats work better than in other cars I tested as well. It's also one of the quietest too letting in very little wind and tire noise.

Chris Malone and Alan Hecker were outstanding representative employees by West Herr. They are both very responsive to our needs for our car. They are always pleasant and welcoming any time we bring our car in to be serviced.

Very comfortable, drives great, awful entertainment system. Instead of touch screen there is a dial you turn to select radio, Waze, basically everything for screen. It's difficult. Dial doesn't move smoothly and you wind up looking down and giving so much attention, you can get in an accident. If your not a person to use different apps in car then it's great otherwise get a vehicle with touch screen.

The Crosstrek was our sixth Subaru purchased from VanBortel in Victor, NY. Need I say more?

The CX5 is a great vehicle for a great price!! I find this SUV to be very comfortable to drive and it handles great on the highway as well as the back roads! The simplicity of the interior design is a welcome change for me. I found all the touch screen technology of my other vehicle was very distracting while driving and it was just more to go wrong!

So, okay I was wrong!!! Summit view is a standup car dealership. Yes, at first I was hasty in my review which ultimately these guys had nothing to do with it. I was just in a bad mood that day. Seriously, whatever I thought about Summit quickly changed into a dealership I would bring my Grandma to. They did everything I asked for and more went really over the top. It assured me to know whatever came what may, Summit view and ALL THE PEOPLE THERE, go above and beyond to make sure I'm happy, happy, joy, joy!!!!

I did an extensive research on Japanese SUV’s and I kept coming back to the Mazda CX5. This vehicle is beautiful inside and out and is amazingly smooth and quiet. It also has really good handling and plenty of power even with the 4 cylinder. I think Mazda gives the best bang for the buck of all the Japanese car brands. I highly recommend the Mazda CX5.

The West Herr Subaru group went above and beyond to help be get into another Subaru after mine was totaled. Helping on days off and keeping me updated and assured that they were going to be able to get me into something before my rental was up. Beau is by far one of the best salesmen I have ever dealt with, he is like family. Corrine also was a great help. I will never go to anyone but them! They really care!

Whether you’re an enthusiast or not, you will enjoy this thing until the wheels fall off. Now, if you’re an enthusiast, or just someone who loves the feel of the road underneath you but needs something fairly practical? This is the car for you. With ample power, and steering feel that would put some sports cars to shame, you will feel confident, and often joyous when behind the wheel of the CX-5, especially with the Manual version that came in the “Sport” trim! Although that engine is suggested to be fairly gutless. However, if you prefer the automatic versions with the larger engine, like in my Grand Touring trim, you will absolutely be able to enjoy the road, regardless of the local speed limit. The CX-5 may not be the fastest car in its class, but it surely is the most fun, and the best value among its competitors.. but it’s mainly just fun. I recently got my CX-5 at my local dealer, and it has done nothing but get me to work when I want it to, taken me on small trips to wherever I want, and without any real complaints. Only times it gets annoyed with me is if I need to pass anybody at highway, but that’s what makes it so much fun to live with in my opinion, especially with the little rev-happy 4-pot motors that it can come with. In conclusion, if you want a sub-compact crossover.. but also want the feel of Mazda’s own roadster? Get the CX-5. It will bring you as many smiles per gallon as you need it to.

I am a repeat customer - I would come back again & again - Very satisfied with the vehicles purchased.

I have the 2021 Mazda CX-5 Carbon Edition. The car is beautiful, sports mode is great for picking up speed on the highway, the app is great and it has all the features I wanted in a great price- sunroof, remote start, leather seats, etc. Drawbacks: Backseat: Car seat does not have as much room in the back (I knew this prior to purchasing, but I didn't think it would be that bad. Unfortunately I do wish it had more leg room especially as my 5 year old continues to grow). Tire pressure is not displayed inside the vehicle. This has already impacted me when I had a blow out on the highway, I had no idea my tire was losing air. Other than these factors, I am happy with my purchase.

We had excellent service in purchasing our RAV4. Would definitely be back for next vehicle! John was easy to work with! Best car purchase we have ever made!

For the most part I really like my 2013 Mazda. When I stop the car and try to turn off the ignition it doesn’t turn off the engine. In order to turn off the engine and electrical, I have to restart the cart and pump the gear shifter several times and then turn off the ignition. My wife used to drive a Mazda MPV had the same issue.

Great customer service,positive attitude respectful in every way car service amazing and Expresso coffe out of this world Joe,Frank,and Jay awesome team for buying a car

Looks sharp. Smooth ride. Comfortable for me as a driver. Perfect size for me as a single homeowner. Good gas mileage, averaging 27-32 mpg. Love the bright RED with black leather seats.

The whole team was friendly, professional and helped us find the car we were looking for. The buying process was straightforward and we had a great experience overall.

Service as it should be uneventful service inspection sticker updated. Video of technician showing me around the car is excellent. Mazda of west ridge is a friendly and professional dealer

Well I am really not sure this is legal but Mazda and many other manufacturers charge you monthly for an app that controls the vehicle. Remote start etc. I purchased this vehicle and I'm sure they already charged me in the purchase price for all the options it has. How can they charge me $10 a month for the rest of the years I own this vehicle just so I can remote start and see other information about the vehicle? It is like I sell you a kitchen and after a year if you want to open the doors you have to pay monthly for an app to do it. This is totally ridiculous and a scam. Say Mazda or any other car manufacturers sell 20,000,00 cars and all the people that bought them pay $10 a month to use the app they make an additional $200,000,000 for just use of the app. Well this is in my mind an absolute tragedy and should be illegal. Shame on them and all car manufacturers. I found an option to fix this. It still should not be this bad but anything to not pay these corrupt people any money. I found an aftermarket kit to fix this permanently for just over two years of monthly payments. It is called Startz, you can purchase on Amazon and install yourself. Good Luck

The sales team was very professional, not pushy and let me look and choose the perfect car for me and my family.

Awesome experience, everyone is professional and explains everything. No pressure to buy a part from them. They send you a video while waiting to explain everything they are doing and checking.

Very impressive mid sized SUV. Very solid handling, great on gas, and looks solid. Very happy with the purchase. I looked at many others in the same class and I thought this was the best looking, had the best interior set up and is economical. Very happy with the purchase. Definitely would recommend.

Jeremy and team were the best service department I’ve worked with in years. A key strength is their ability to actually listen to what the customer is trying to explain. They went above and beyond to make the whole experience worthwhile. I chose to drive almost 2 hours to work with them than the dealer I purchased the car from.

I love my Mazda 2016 grand touring CX-5. It has been a very reliable vehicle. Cruise control operates perfectly. Great Bose sound system. I wish it got better gas mileage. Not impressed with the navigation system! I am not happy at all with the exterior paint or interior carpeting!

Great Customer Service. After inspecting our vehicle, they purchased our car and gave us a check on the spot. They not only purchased our car but arranged for a LYFT ride to take us home. This was a no hassle process and took less than 30 minutes.

Purchased my 2020 Mazda CX-5 while actually shopping for a Nissan Rogue. I Purchased from a Nissan dealership which I'll never do again if I ever purchase another Mazda. The vehicle was listed for $23,899.00 with 23,633 miles. Love the power and over all handling of the vehicle. The Machine Gray Metallic color is awesome as well.. Read alot of good things about the CX-5 as well as some horror stories. To soon to tell with just owning it a little over a month but hoping for the best time will tell..