The facility was nice and the car choices are good. My dealer seemed distracted. They did not appear busy but he didn't seem interested in my being there. I felt I was pulling him from something more important. The prices seemed fair. I would only recommend if you want to get in buy and leave.
My Second Mazda CX9
by TheresaL from Tully,NY
July 28, 2018
We bought it used from a dealer. The navigation system sucks and we end up using apple maps. The gas mileage is not great but otherwise it is comfortable and prety reliable. We have had a few repair issues with the dealer
Med Center Mazda was a pleasure to deal with. They went above and beyond to help me feel comfortable purchasing my vehicle.
The most fun to drive crossover I could find.
by JC from Walla Walla
December 9, 2018
I purchased this car over a year ago as a certified dealer demo. I had been driving Subarus and other SUV's. The Subarus have uncomfortable seats. The CX-9 has very comfortable seats, great driving dynamics. Plenty of power with the turbo and the most quiet car I have owned. It is also a beautiful design especially in Soul red.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
by Petra from The Woodlands, TX
August 18, 2018
This is my second CX9. I got the new redesigned one because I loved my old one and the new look is awesom. They really hit the nail on the head with this new redesign. The CX5 is also super cute. Mine is also so much fun to drive. I wish Mazda had a bigger version or a cool looking mini van.
I first purchased a used vehicle from Jason at Benchmark in July 2016. Jason was mindful of our time and he lets us explore the vehicles with absolutely no pressure. The paperwork was easy with no garbage clause like the spot delivery scams some dealerships use. At that time we did look over the Rams but, while impressed, we were not ready to covert from Silveradoes. Then the new 2019's came out. We went t5o Benchmark first but Jason was not there so we jsut browsed but they did not have what we were looking for that day. We visited every dealership from Meridian MS to Anniston, Al and up into Tennessee and down to Montgomery looking for that special one. Most dealerships I was not impressed with. We are old school and like to see what we are buying. Most of the sales people knew nothing they had on their lot. They didn't even know what came on the Ram Rebels - I was told that you could not get 4 corner air suspension or Panoramic Sunroof on the Rebels. I honestly can not remember any of their names because they simply did not make a lasting impression. We decided again to visit Benchmark and asked for Jason - I remembered his name because he was one of the few that seemed to always know what was going on and made that lasting impression. He came out, seemed happy to see us and was able to answer our way too many questions. He did not have to go and look up what was on the lot because he knew what they had. He pointed me right to my new Ram with the suspension, e torque and sunroof I wanted. Simple when a salesperson knows they product. AND he got us to purchase our first RAM! Goodbye Silverado... Again, negotiation was fast with paperwork a breeze. And we were in and out in record time. Benchmark and Jason are a winning combination...
Best Large Family Car Overall
by croach1701 from Greenville, SC
July 23, 2018
This was by far the best car I have ever had. The size is great, we have three kids all 5' and taller, with our oldest closing in on 6' and he still has room in the back middle seat. It is rough for him in the third row, but there is so much space in the rows in the middle that it's not bad at all. The seats are comfortable even being leather. Car has fantastic pickup, great turn handling, braking, etc. It fits all of us perfectly and we have great trunk space even with the third row seating up. Absolutely zero issues yet, nothing we've had to do except oil changes. Overall I rate this car a 9/10. And it's only a 9 because the third row doesn't have any AC vents, but the whole car cools off quickly, even in the hot South Carolina summer.
I arrived at 1pm for scheduled appointment and was met by the service manager. Greeted with a smile and a handshake. He told me what was going to be done and how long it should take. Even though they were short handed on that day, my car was washed, repaired and returned 15 min earlier than promised. You can’t beat that for service.
MOST RELIABLE FUN & STYLISH FAMILY CAR !
by LAURENT from NY
November 9, 2018
MAZDA CX-9 8 SEAT CROSSOVERS GREAT FOR FAMILY WITH KIDS & CARGO . THE CX-9 IS CAR THAT BLEND STYLE FUN & SAFETY & ON THE TOP OF PERFECT BEAUTIFUL DESIGN !!! THE CAR IS ON THE TOP LIST OF SUV & TRUCK I LOVE IT & NO NEED TO BREAK THE BANK SO ITS OVERALL ONE OF THE BEST DEAL. THX MAZDA FOR GREAT CAR!
Jonathan at Audi Birmingham did a great job getting me into a beautiful Q7. I was an out of town buyer and did the entire transaction remotely so trust was critical. Everything was 100% as represented to the last detail. Car was even better than the pix. Jonathan even met me over 2 hours away with the car. Big thanks!
Love the car, not the dealer!
by SeaLuvr from Cannon Beach, OR
January 5, 2019
We love our Mazda CX9. It's 8 years old and we are the original owners. It's been a GREAT car until we took it in for an airbag recall notice and the service tech BLEW OUR ENGINE while working on it! We're currently living a nightmare trying to work out a resolution with Royal Moore Mazda in Hillsboro, Oregon!
Always receive quick, thorough service at Med Center Mazda!
by BrianL from Wexford, PA
July 26, 2018
Currently leasing. I have nearly 50k on it, with no significant issues. There is an occasional squeaking from the rear suspension. Fuel economy in mostly highway driving is 24 mpg. The car is very fun to drive for it's size. I'm a Mazda fan; if you enjoy driving, this is the suv for you. The car is a real head-turner; probably the best looking seven passenger suv. I have the signature series, so my comments apply to that trim model. The Bose sound system is exceptional. I'm an audiophile and musician, and I can say that I've never heard such an in-car sound system. Although I'm tall, I'm thin, so the seat width is fine for me. However, if you're broader in the beam, you might find the front seats too narrow. My only real complaint is that the front seat needs the ability to tilt. More thigh support would be good, too. That being said, I've driven 12-hour trips without fatigue. I have no doubt that there are better suv's, but I think that the cx-9 is a real value. My understanding is that my minor complaints regarding the front seat have been addressed.
The process for buying has improved since I last bought a vehicle. I didn't feel pressured to purchase a vehical. Athough I felt that the car could have been discounted more, I decided to purchase.
Mazda and INFINITY
by leah from syracuse,ny
July 26, 2018
Excellent CARS GOOD ON GAS, PERFORMANCE IS MAGNIFICENT WITH A SPORTY LOOK.BOTH OF THESE CARS NUMBER 1 CARS THAT I HAVE BOUGHT AND I WILL STAY WITH BOTH OF THESE TYPE OF CARS.
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