Used Mazda CX-9 for sale near Niles, IL

Victor and Chase were both superb in selling us a Mazda CX-9. Highly recommend Napleton’s Mazda in Palatine.

Owned this cx-9 for a year and a half and bought it new. I am constantly shopping for a new car, not because I don't like it, but I am of the belief that the best time to shop for a new car is when you don't need one and you're not unhappy with the one you got. I have not had any problems with the CX-9 and my only gripes about it are to do with the size. It's a little smaller than I'm used to. I'm 5'9", which is by no means tall, and I have to duck so I don't hit my head getting in and out but that could be remedied by lowering the seat which I don't care to do. I also regularly hit my head on the open liftgate. So yes, it's smaller than something like a Grand Cherokee or Explorer or the Highlander of the same model year but it's also a much better value, much better made and much, much, much better to drive. I live in an area with twisty hilly roads and I use the paddle shifters constantly. This is a fun car to drive. And it performs better than my parent's new e-class Mercedes. It's also more comfortable than that and easier to get in and out of for me. If you've got a ton of kids and junk to haul around, you're probably going to find this too tight but otherwise if you need a mid size SUV and you care about performance and overall quality, this one has your name all over it. For years and years I've had full size trucks so I'm used to sitting up higher and having an enormous cabin but I've been looking at them lately, even the ones with price tags nearly twice as much as this one's was and they just look and feel like such junk in comparison to the Mazda. Despite the smaller size, I haven't really run into very many scenarios where I didn't have enough space for my day to day needs, including taking home some 2x6 lumber which fit easily on the inside resting on the console. It's just that it's not as roomy and high up as competitors. So that's your tradeoff. It's a better made, better performing vehicle just that it might be a little smaller and not as spacious as you were hoping for. I really can't think of anything else to really complain about.

Overall a great experience with Napleton's Oak Lawn Mazda Sales team was easy to work with specifically Ali Sayes. Got good deal on msrp and not pressure.

Despite this being the final year offered (the CX-90 will replace it soon) the CX-9 is still a looker. The 6 speed transmission shifts smoothly and the 2.5L turbo has plenty of power to move this 4200 pound AWD, SUV. Seats are very comfortable in both first and middle and I keep the third row folded down leaving a good sized cargo area for hauling groceries, 50lb bags of birdseed, softener salt and anything else I need to carry. And I absolutely love the way this thing handles! It feels far more like a nimble car than a 3 row SUV. The 12 speaker Bose sound system is clear and powerful. The cabin is very quiet at all speeds. The ride is firm but solid and comfortable. Not a squeak or rattle. I have the Carbon Edition and I feel it looks as fresh as any new three row mid-sized SUV out there. I traded my 2019 Ram Limited (an incredibly luxurious truck for the Mazda and I was concerned about adapting to a smaller vehicle but the CX-9 is everything I could have hoped for. I would recommend anyone who enjoys driving and has to occasionally carry some bulky stuff to consider one of these before they're gone.

I live in the north side of Chicago and drove to west Chicago auto mall not once but twice in the past 5 yrs not only for the deals they have but for the experience. George Lorenzi is not a topical sales person he makes u feel welcomed and a friend from the moment you walk in gives you all the options and really does what’s best for you. I highly recommend you see him if you need a car

We've had our 2019 Mazda CX-9 Signature model for over three years. It's a very nice, smooth riding automobile and it's surprisingly fun to drive. The turbo charged four cylinder engine has more than enough pep. The interior is comfortable and durable. Yes, we had to replace the cracked infotainment screen but all was covered with the additional protection plan we purchased when we bought the car. We wouldn't hesitate to buy another CX-9.

I made an appointment for an oil change & my car was making a sound when braking. Carlos went above and beyond to have my car inspected & find out exactly what the problem was. I have never been disappointed. I know I?m in good hands with Carlos!

It is the second time in a year I have interacted with Jon Schultz for a sale. The first time I did not purchase but remember his knowledge of the product and competitors and his willingness to find me a match. The same happened this time around but we did purchase and there are not regrets.

Upgraded from the CX-5. The CX-5 proved to be a reliable daily driver, that provided comfort and a sporty drive. We just need more room. So the CX-9 was the logical choice, and we ended up getting the Signature. The 3rd row is great for small kids only. The rear captain's chairs are great. The car does look good, drives well, the turbo has enough power to move it effortlessly no matter how steep the road. The only complaint I have are the front seats! They are too stiff and after a long drive 4+h, I need a break because my tailbone was killing me. Switched drivers' same story with the wife. So bought a kit and tilted the seat a little more than factory and that seems to have solved the issue. I am thinking about finding some CX-5 seats and swapping them out. Otherwise, the car has performed well, no mechanical issues in 30K miles. Your normal oil change and a set of tires. In conclusion, if you need a daily driver with some more room, that is reliable, looks good, drives well, ......this should be on your radar to consider.

Great pleasurable transaction. Sales man Rod was great as the rest of staff was also. Everything went smooth no problems and am more than happy with the car.

fully satisfied with my ourchase; the product performs as expected, is reliable, and worth the money - my only complaint is that the seats need better cushoning, after 1.5 hours of driving you van start to feel it on your tail bone.

Susette, our sales representative, was fantastic!! Love the 2025 Santa Fe and the new colors!

All work required to make my vehicle repairs and checks complete and correct we’re performed to my total satisfaction while I waited in the comfortable customer waiting area as work was supervised under the outstanding guidance of Service Advisor Oscar Galatia. As a regular customer at the service department I always ask for the consistently courteous and flawless management of my vehicle requests by Oscar Galatia. Under Oscar’s guidance from his earliest work with Autobarn Mazda of Evanston to date, I never have had to return to him with a complaint that the work had been done poorly, with mistakes made, or required work not having been done at all. Yes, good work by mechanics have made that possible, but only under the tight, intelligent, direction and inspection of Galatia. He also has a pleasing and satisfying way of dealing with all of his customers whom I have observed close up when I have regularly waited with other customers to have their vehicles worked on and returned. Because of Oscar and the work results he has managed and produced, I have frequently recommended Autobarn and it’s excellent service work and Service Advisor management to others who need a place recommended for consistently good prices, management, and charges. I suggest that management do whatever it can to retain the services of its multi-talented and perceptive Service Advisor Oscar Galatia. He is well trained, experienced, intelligent, and dedicated as I have seen first hand when he has worked with me. He also seems to work in great harmony with his fellow supervisors and support personnel.. Dave Sutor

Great car. Comfortable in the city and on long road trips. Outstanding handling and great pick up. As close to handling like the sports car I had when your. Love it. Haven’t had a car as much fin to drive since my Triumph

Myles Hasty did an excellent job of taking care of our purchase of a 2016 Lexus and was very supportive in the transaction every step of the way. He has been friendly and accommodating.

I really enjoy to drive this suv!!I have for 3 years and I never had any problem!!Pleasure to drive!! Very good value for money!!Five stars 👍

I purchased a 2023 Genesis Gv70 Form Napleton Downtown. I ordered the vehicle and it arrived months later. The whole process was seamless. I got the exact deal I wanted.

No problems. This is the second Mazda 9, I have owed. It's been a pleasure to own and drive. Never had one single problem and would buy again.

Everything went super smoothly, didn’t mark up the car and make us feel like we needed to buy the car. We felt comfortable and would definitely recommend. The fact that they weren’t pushy and respected us was great! Especially for first time new car buyers.

Sales rep and finance manager were both very helpful and professional. Almost entire buying process was completed via email and text. They sent me a very thorough video tour of the vehicle and made us feel confident in our purchase. It was shipped directly to our house and we are very pleased with the whole process.

My first 2021 Mazda CX-9 GT. One of the best 3 row suv out there. Very smooth and comfortable. Worth every buck. Would buy another when the time comes. Can’t wait for the next generation to come out!

My experience was Great. My sales associate was very helpful, he spent extra time to satisfy my needs for a new car. 5 star everything here!

I really like Mazda because they don't have a luxury brand. They make really nice cars, for the price,that are fun to drive. Zoom Zoom

Very easy process to purchase my new Mazda. Sales were excellent and very attentive to my questions. I felt no sales pressure at any time during the purchase. Tom is an excellent sales person and I would definitely return to this dealership.

Great experience. Ubaldo was great to work with, very helpful, knowledgeable and not pushy. Would highly recommend!!

Needed help with cost of rear wheel alignment. But salesman would not consider any help with a price drop to help me cover the alignment as was noted by mechanics.

Great coustumer service. Friendly staff. Reasonable prices. Great inventory. Over all a great experience . Will go back next time I'm car shopping.

The service advisor Matt Lecey was very accommodating and took his time to be sure that his client was completely satisfied. He went out of his way to be sure that the repair was done properly. This dearership should be proud to have such a fine young man at work there. He should receive a good raise for all that he does for his clients.

This SUV replaced a 2009 Saturn Outlook we owned, and it has excelled in everyway over that one! Luxurious interior better performance and gas mileage .Handles like a sports car and plenty of standard options! Cant say enough nice things about it! Only one thing and we knew that before we bought it that cargo space with third row seat was limited, other than that I am totally satisfied! Good warranty also! It only had 23000 miles on it, came off a lease so it was like new! Great used car buy! It's my daily driver.

Very pleasant great facility And coffee. Person of service very cordial and knowledgeable.awesome waiting area bright comfortable clean modern.Enjoyed it much Quicker service also