Friendly and responsive folks with a decent selection of vehicles.
Absolutely love this car! QUALITY
by Erhart18 from Chanhassen
December 28, 2018
Great soundsystem! Interior is sleek. Exterior hawt. Definitely sporty. I had 6-speed manual and LOVED it! (Only got a new car because I moved to the mountains and needed AWD but miss that Mazda3 everyday.)
Sheehy Ford is fortunate to have wonderful folks both in their Service department and the Body Shop. They went out of their way to not only keep me updated but worked with the relevant companies on my behalf. I am extremely grateful to Steve and his entire team in the Service department and Erica and her team in the Body Shop.
by Mike from Virginia Beach
December 19, 2018
DEPENDABLE GREAT FOR FIRST CAR FOR A DAUGHTER OR SON OR SOMEONE THAT WANTS A VERY LOW PAYMENTS. WHY PAY A DEALERS PROCESSING FEE SOME AS HIGH AS $699
I have not yet visited this dealer however there follow up on my buyer inquiry was professional and efficient. I was asked whether I wanted to set up an appointment to see the car and also if I had any questions. I will write anothEr review when I see the facility in person./buy a car.
Most reliable car I’ve owned
by SammieJo from Irvine, KY
January 2, 2019
This car met my needs and beyond. Never thought I’d become a fan of Mazda. My little car never let me down. Even when the AT light came on, she kept going and still hasn’t stopped.
John was great in making my purchase a bit easier. They promised to bring car to me in VA and get moonroof deflector installed and neither happened. But, they did pay for an Uber to bring me out to them. Ended up missing work :( and stuck in rush-hour traffic but love my car!
2010 Mazda3s Sport 2.5
by MikeM from Avon, CT
November 16, 2018
Hatchback Sport 2.5l. This car has awesome handling and it has perfect power for its size. Interior design is ergonomic and comforting. Common problem is the hatch not wanting to release in cold temperatures. No big deal to me. At 25 mpg in a car that can go 0-60 in 7.5 seconds I’m in love
A few years ago we purchased a new vehicle from Cowles Parkway; but the vehicle (although not considered a 'lemon') experienced rain leakage (which they repaired) and eventually a cylinder malfunction that required installation of a refurbished engine.
What gives? Brand new vehicles shouldn't have problems.
Although each of these defects took a long time to repair, thankfully Cowles repaired everything. However, during each lengthy repair, we rarely heard from the Service Team so were not kept up to date.
We thought it's their responsibility (their responsibility!) to contact the Customer to let them know what's going on, not vice versa. We had to call a lot and felt very lucky if we were able to talk to someone and find out details.
Cowles Service and maintenance is great, but overall Customer Service and making contact with the Customer is lacking. We realize they're balancing many customers, but a simple phone call letting the Customer know how things are would be very helpful. Why do we need to call them to find out details?
Great First Car
by Locust85 from Chicago, IL
October 9, 2018
This was a perfect car for right out of school to get me to work, family and friends. As you would expect from mazda the car has plenty of power for getting around the city and the handling is great too. The car served me very well and didn't start to show any mechanical issues till after 100k miles.
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