Amazing experience with Matthew Mills! Professional and polite salesperson
Attentive to customer's needs
Salesperson went above & beyond — locating a specific vehicle, delivering vehicle to customer, staying after hours, etc.
I love this car. Sporty beautiful great on gas.
by Mom from Slc utah
December 1, 2018
This car is perfect. Fits everything I wanted. Runs like a champ. Compact and handles the roads with ease Stylish Love the black interior. Always looks sharp and clean
My experience was excellent and I purchased a car that I'm very happy with. I'm going to be a return customer for a new car.
by Josue from Sacramento, CA
October 31, 2018
I purchased this vehicle specifically to commute to/from work. Although I bought it used with over 92k miles, it has been very reliable. havent had to do anything but routine maintenance. Highly recommend.
Ron was very nice , knowledgeable , and very easy to talk to !!! His personality made for a very pleasant and fun day !!! I left with a beautiful car and was very satisfied !!! I will be back !!!
I love my new Mazda3!
by Ponkee from Mesa, AZ
January 11, 2019
I love my new Mazda3 Sport, it really meets all that I want in a car. Small, efficient, comfortable, and reliable. The interior is beautiful. The safety features are great, with city safe breaking and blind spot monitoring. I wish I could have upgraded to a higher trim package to get the rest of the safety features, but unfortunately that would have required getting leather interior, which I do not want. I am very happy with the price I paid for this new vehicle, and the warranties offered by Mazda make me feel confident in my decision on the Mazda3.
In and out in without a hassle. Ron Perie was great to deal with and dealt with any concerns we had. He got me the rate I wanted. Would recommend Montrose Mazda of Kent to anyone.
by Joe from Cortlandt Manor NY ,
January 12, 2019
I bought my Mazda 3 new in 2006, cross shopping Dodge Caliber, Ford Focus and Honda Civic. It was the best of all that I test drove and best bang for the buck! 5 door hatch made it practical. Nicest interior features and materials. And most powerful engine (2.3) with standar 4 wheel disc brakes. The front grill was ugly, but sitting inside I couldn't see that. I ended up trading it in when I needed AWD and it held great value afte 3 years.
I've come to this dealership before due to a recall on my 2007 Mazda. I've always had good customer service in the maintenance department, so when it was time to finally buy a car I decided this dealership would be a good start. I'm SO happy I made that decision because the customer service and atmosphere here is excellent! Joby was super helpful, listened to all my ridiculous requests and made sure I was happy with my purchase. I would highly recommend working with Joby if you have the opportunity to do so. Shane was super helpful explaining my finance options and made sure to explain the process while we waited for my information to come back from the bank. Jeremy went through the paperwork thoroughly and quickly and made sure to stop and answer any questions I had, in detail. I was even there past closing time (I try not to be that person -seriously!) and no one even batted an eye about having to stay late to accommodate me. Overall, excellent customer service. I would highly recommend the Mazda brand and the Kent dealership.
Great over all car
by Digimob525 from Florida
November 29, 2018
Great gas milage. Great styling and curves. Interior feels more premium then the car is and a very comfortable ride with heated seats, dual climate control air conditioning.
Traveled to Canton from Cleveland due to excellent price on VW Passatt demo. Deal was as advertised. No bait and switch. James was sales person and he was excellent. All in all a good car buying experience. We ended up closing deal 45 minutes after regular closing time due to me getting stuck in traffic.
It is a reliable car considering that it is used.
by ErikaC from Bedford Heights, Ohio
August 26, 2018
It is a 2010 and ok for a used vehicle. I have had a few problems with the car in the few months that I have owned it.
I have purchased 2 vehicles from Kempthorn in Canton Ohio and I have always purchased the service package with my new vehicles. Unfortunately, I cannot seem to make a scheduled appointment to have the regular service performed. 2 weeks out for a regular service is absolutely absurd! And that is not a morning appointment I requested. I am only told that there is "Nothing available". My previous vehicles with a different brand and dealer have always been able to get me in with out an appointment with their "Quick Lane". Its a shame (or sham) I cannot get my recommended service done at a dealer that has a quick lane but all appointments are blocked out! Looks like I will have to make a change again away from VW. The only reason for the 3 stars would be for the sales. My salesman took the time with each of my purchases and when I picked up my cars, we went through a very in depth review of the vehicle. Too bad I cannot get it serviced
Very reliable and easily operable car.
by VanessaC from LA
December 10, 2018
I love it! I hate to sell it but expanding family means we are in need of a larger vehicle. It has kept me and my children safe during our use of it.
Easy and friendly buying process. Cooperative negotiation.
by Wahoo123 from DealerRater.com
November 6, 2018
Everyone we worked with during the process was very accommodating and friendly. Negotiating the trade and new car price was fair and we worked together to come up with the best deal. I did not feel like anyone was trying to "beat" me or "win" like you experience at many car dealers. Thanks.
Love my Mazda!
by maddy132308 from Cleveland, OH
December 5, 2018
I don’t know if it was because I updated from a 2008 to a 2015, but my Mazda3 Hatchback is one of the best vehicles in its class. Even for a 2015, now almost 4 years old, still on the same level as some 2017’s on the road. The interior creates a minimal yet luxury feel. But I think one of its greatest aspects is simply its drive. Can drive over bumps, rough road, and sharp turns with ease. No cheap ’rickity’ feel or sound. Extremely sturdy and soft on the road, if that makes sense. Definitely recommend!
My salesperson, james, was very nice and knowledgeable
by Nateduda01 from DealerRater.com
December 5, 2018
James my salesman was very nice and knowledgeable. He had my best interest in mind when helping me find a car. Would recommend coming here for anyone.
Comfy and cute!!!
by AlexD from SacramentoCA
December 29, 2018
Love my car, super reliable and such a nice drive! The heated seats are my favorite during cold mornings and the sun roof offers a great way to get air when you’re not trying to use the air conditioner or have your hair blowing everywhere with the windows down
Jonh in service, along with other staff are terrific! I love this dealership, they have serviced my car for 12 years and never was I ever disappointed. Had my Q7 serviced on 11/26 at Audi Bedford OH. The cars are luxurious and the dealership, service, etc. is a direct reflection of what you’re getting when you buy an Audi- 5 Diamond Rating-GM
Still stretching it out but wow!!!
by Jonathans from Chicago Illinois
November 14, 2018
By far the best car I have ever known.... glad I got the 2.0 never tested the 2.5 but I dont trust myself with it. Superb driving experience.
Hands down the best car buying experience I've ever had! Sean was Very friendly, professional, and organized from start to finish. There were NO hassles, headaches, or drama with this deal. Thanks again to everyone at Kia of Alliance.
My second Mazda 3
by Lulu from Orlando
December 13, 2018
Has the feel of a sporty car and handles very well. Smooth ride. Good gas mileage and little maintaince costs. Could have a little more legroom in back. Lip on trunk opening limits size of what can put in.
Would like a cup holder in drivers door. Husband has limited mobility and has difficult time getting in and out and adjusting the seat back tilt. He also feel the door handle is too far back and his elbow is stopped by the back of the seat. Like the backup camera and that it beeps when a car approaching from side, not just behind the car. Love the alerts on the mirrors of car in blind spot. Like GPS, but not always intuitive. Disappointed it doesn't seem to have moveable headlights.
by Buyer from Broadview Heights from Broadview Heights, Ohio
October 24, 2018
When we walked into the Mazda dealership we were immediately greeted by Matthew Radeff. He was very professional and friendly. He patiently listened to our needs and showed us exactly what we wanted. We did not do a lot of research prior to coming but Matt explained all the different models to us. He stayed almost 2 hours past closing to finalize our purchase. We are beyond satisfied with the experience.
Before we walked into Mazda we initially went to Volvo next door and were not even greeted by the sellers. One walked up to us without even saying a word. We had to greet him. After the seller made it clear he had no interest in spending even a minute with us we left and went to Montrose Mazda where we met Matt.
We started the day considering purchasing a Volvo and ended it with purchasing a 2018 Mazda CX-5 Touring with package. Kindness and professionalism goes a long way.
Drives so incredibly smooth.
by AlanaJ from Comox
January 4, 2019
This car has tons of room in the back seat as well as the front. It is so smooth and quiet but has an incredible sound system. Seats are very comfortable. Feels very safe. Excellent family vehicle.
Cap was great, laid back, no pressure, very knowledgeable. Buying the car was an enjoyable experience. I recommend him. Buying a car can be stressful but this was an enjoyable experience.
by Dhintz from CA
December 12, 2018
I bought it because it looked cool and I have never heard anything bad about Mazda. After two months of owning this car it has met all my expectations and then some! It’s teally fun and comfortable to drive. Really enjoy it and would highly recommend buying one
John was my sales man and he was awesome! Greeted me as soon as I walked in the door. Took me on the test drive and knew the vehicle well and was super kind and optimistic about the entire process. I came here to look at a vehicle to see my options and left with a new ride.
I love Serra Mazda & Barry Brown my salerperson
by Don the Zoom Zoom man from Columbiana, Al
January 6, 2019
Great value, performance & reliability. own 5 active Mazda's. Can't wait for 2019 Mazda3 to arrive. Mazda saves me money. High mileage or not, I feel my family members are in the best cars.
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