Russ Darrow Mazda is and always will be my dealership of choice for all my service needs. I have been coming to Russ Darrow for many years and have been completely satisfied every time I stop in for a routine oil change or major repairs I can't say enough about the service department going above and beyond to ensure my Mazda is running smoothly for years to come.
I always enjoy visiting Russ Darrow Metro Mazda for my routine maintenance. The lounge always has coffee/tea water snacks, there???s electrical outlets and WiFi for my devices, that help pass the time. Great place for sales (purchased our 6 from there...Warren H. Great salesman) and service!! #ZoomZoom
I went in to look at a car I wanted and I got the car at a great price. Kelsey was the best salesperson I've ever dealt with. There was no pressure into getting something I didn't want. I would recommend her for anybody. Amazing service.
Great experience. Matt was very helpful in explaining the different features on the various Highlander models. Helped me quickly figure out which one I wanted. Second highlander from Russ Darrow. Great customer service keeps me coming back.
Lynn Ciriacks is simply the best. We’ve been looking for a vehicle for several months. We used to live in Menomonee Falls and were in town for a wedding. That Saturday morning after dropping off my FJR at Don & Roys (great dealership) I stopped in Hall’s and met Lynn. I explained to her we were looking for a used RX 5 and either a Jetta or Passat. Lynn made a list of exactly what they had that I would be interested in. Walked me to the lot and showed me the vehicles. I had my wife meet me at Hall’s instead of the Marriott. We test drove the two RX 5 Mazdas and were out of time. Lunch with old friends, a wedding and Saturday was over. Called her on the following Wednesday to tell her we would be back again Saturday. We spent some time deciding between the two RX 5’s. Lynn knows her business. She was able to tell us every detail of the vehicles. We bought the “mica titanium” one. Then we test drove a Passat TDI. We’ll be back again for another car. Though we may find we like the RX 5 (it’s being shipped to South Carolina for my daughter) to go for another RX 5:)
If you’ve had dealerships that never call back. Dealerships where you see the same car that night on their website for $1,000 less. Dealerships where they bring in the “sales manager” to close the deal now. Then you’ve shared our experience. Work with Lynn and I assure you that you will actually be excited about buying the car and looking forward to working with her again. Simply the best.
I have always admired the your service department for the way they went out of there way to please me. The I take there was my mothers and she always had it serviced there .And I understand way. The six cd changer broke and they went on eBay and went through five CD players before they found one that works. I am very happy with all the service I have had there and will continue to have service on the car there .Thank you Geoff Keats
Frey Automotive was very attentive to my questions and provided understandable and helpful answers.
I selected a vehicle online (from their inventory) and when I examined the vehicle, realized their description was indeed correct. It was a pleasure doing business with the staff at Frey Motors.
Got the experience to work With Chad who for 3 days came up with a offer that was hard to refuse as he worked with me on getting a deal done. 1 of the best things is buying a car and knowing there is a life time warranty on the power train.
What used car three days later had no heat blowing out. Took car in they checked it said it was the thermostat it was.not. They gave me a loaner car and will call me when they find out what's wrong. They said all things would be covered under the warranty to get it working again. Waiting for phone call to say that it is done.
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