Russ Darrow Mazda is and always will be my dealership of choice for all my service needs. I have been coming to Russ Darrow for many years and have been completely satisfied every time I stop in for a routine oil change or major repairs I can't say enough about the service department going above and beyond to ensure my Mazda is running smoothly for years to come.
I have been taking my Hondas (wife and I both have one) to Muller Honda of Gurnee since it was Rosen Honda back in the late 1990's. They always provide great service. Even when I would bring in my wifes old 1995 Civic with 250k miles, they always treated me well and I never felt looked down upon because " It's that guy again with the really old car". They were always very professional in evaluating my newer Honda or my wifes really old one and offering practical repairs. Meaning, I didn't experience a bunch of up-selling to fix problems with my 1995 civic that did have a few leaks and such but would not be worth dumping a ton of money into such an old car. My wife has a new 2018 Civic now and I am expecting the same great service I had in the past.
I went in to look at a car I wanted and I got the car at a great price. Kelsey was the best salesperson I've ever dealt with. There was no pressure into getting something I didn't want. I would recommend her for anybody. Amazing service.
I always enjoy visiting Russ Darrow Metro Mazda for my routine maintenance. The lounge always has coffee/tea water snacks, there???s electrical outlets and WiFi for my devices, that help pass the time. Great place for sales (purchased our 6 from there...Warren H. Great salesman) and service!! #ZoomZoom
Excellent dealership with massive options thumpsUP
by Kirk William from Chicago, IL
November 19, 2018
Recently I bought Ford 450 beast from this dealership. I am very happy with my drive. they have many vehicles under your budget range I recommend you do visit once.
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