Used Mazda cars for sale near Craig Beach, OH

Dear Mazda of Kent Service Department, I am writing to express my sincere appreciation for the outstanding service provided by one of your associates, Matt, in the resolution of a persistent issue with repaired of my passenger side window. I have been a customer for a bit over two months, and unfortunately, my experience had been marred by unresponsive service and unanswered calls regarding the window repair. Matt's exceptional professionalism and commitment to customer satisfaction turned my experience around completely. He took the time to attentively guide me through the process, addressing my concerns with utmost care and diligence. His responsiveness and dedication to resolving the issue demonstrated a level of customer service that I had not previously encountered during my interactions with the service department.

Overall, enjoy my Mazda CX Premium. Pros: Great Handling and solid stance, prefer the lower to the ground/wagon feel, priority on driving vs tech. Google maps and streaming and I am happy Cons: Short driver seat lacks support. Fabric seats in premium have developed a few snags, Infotainment bugs (I like the knob): can add same station to favorites multiple times, statelite always starts at beginning versus current station, and screen dimming auto dim required reading online forums to see the dashboard buttons override the infotainment vehicle setting. Lastly the IP plastic/crystal had to have replaced due to scratch and replaced one still seems low quality. 24 MY upgraded the suspension to make softer and the steering is not as heavy.

Just got a new Mazda thus week. I have had Mazdas since 1992 and never disappointed. They are dependable and reliable. The only time I have had any problems was when I was rear-ended by a semi years ago and even that was not the fault of my car. They are a dependable vehicle and not bad on price or looks! The staff is knowledgeable and friendly.

From the moment I stepped foot into Car Culture I received impeccable customer service! Nate (extremely professional salesman) was phenomenal! He was very knowledgeable and assisted every personal need and/or concern of mine. Jimmy, Debbie and Nate are heaven sent. They truly dedicated all their energy into placing my family into a safe, gently used Jeep Renegade . Jimmy and his team are able to accommodate ALMOST every situation so I highly recommend purchasing your next vehicle through this honest and caring dealership!

Car is perfect for my needs. It is spacious and well designed. 9nly problem is the passenger airbag light activated when passenger seat is empty. Very annoying. You see it every time you look in your rear view mirror. Easy fix a piece of matte black masking tape.

Keeping it short and to the point… Negatives: Front wiper leaves large area on passenger side untouched. Panoramic moon roof only opens to halfway on the front section of roof. No audible alert for rear camera No remote start option on key fob - only on Mazda app. Engine heat is felt down between steering column and peddles - will check with dealership during first service as this seems more than expected. Apart from what is mentioned above, this car is great to drive and I’m happy with everything else so far at 1600 miles

My tenth Mazda since 2010. Good looking vehicle, interior is well done. My only issue is road noise from the tires. It is a Turbo Premium Plus but louder than my 2019 CX9 GT. Not much wind noise or any other noise but just the tires.

Great people. They give you an honest idea of what is happening. I would recommend them

They're very coprative and excellent in response I recommend my friends have a business with them Mr Ron is a great sales guy 👍

I purchased this car after getting hit head on in my Mazda MX five, which was totaled, but thankfully protected me from serious injury. I’m a big Mazda fan having owned a brand new Miata for 20 years prior to trading it in for the MX five. I looked at BMW, Audi, Lexus, Mercedes, and several other type SUV vehicles and chose to purchase the CX 30. I love the size and the nimbleness of handling. The reliability of Mazda’s can’t be beat in my opinion. I have essentially had no issues after buying this car brand new in December 2019 and still owning it as of spring 2024. Other than the normal maintenance I’ve had zero problems. It is easy to park maneuver and has good storage. If someone has really long legs and it’s going to ride in the back seat, they may not be perfectly comfortable. There are several things I wish I could change. One the size of the key fob is too big to fit into small purses And pockets. The center console top opens weirdly, and if you have the back seat full of items, it is often impossible to get into that compartment. It would be better if it open side to side, as is more traditional than tilting to the back where there isn’t adequate clearance when the backseat is full. The only other thing I wish is that it had electric seats. I also find that the shoulder strap on my neck given my height, and it would be very helpful if the shoulder strap was adjustable for people who are not tall. I agree with the reviews describing the easiness of the entertainment system. There is very little not to like about this car. I will definitely buy this model again.

The Mike and Cameron both assisted me with working through the decision of purchasing my vehicle. While I initially looked at new vehicles when I returned to look at used they were just as helpful. Both sales representatives provided helpful answers and let me guide my purchasing experience. I never felt pressured into purchasing a vehicle and was not pushed into looking at something that was more than what I was willing to spend. Even purchasing a used “as-is” car I had tire trouble on the way home from the dealer and their sales manager Matt and service manager Alex listened to my problem and really went above and beyond with fixing my problem. They did a fantastic job of making me feel like a valued customer and like they wanted to make this purchasing experience outstanding. This dealership did an outstanding job of providing me with a great purchasing experience and a stellar after purchase experience. I am truly blown away by the level of customer service I experienced with this purchase. This dealership truly still seems to put the customer first and realize the value of customer satisfaction.

I have the 2021 Mazda CX-5 Carbon Edition. The car is beautiful, sports mode is great for picking up speed on the highway, the app is great and it has all the features I wanted in a great price- sunroof, remote start, leather seats, etc. Drawbacks: Backseat: Car seat does not have as much room in the back (I knew this prior to purchasing, but I didn't think it would be that bad. Unfortunately I do wish it had more leg room especially as my 5 year old continues to grow). Tire pressure is not displayed inside the vehicle. This has already impacted me when I had a blow out on the highway, I had no idea my tire was losing air. Other than these factors, I am happy with my purchase.

My husband and I just purchased our third used car from Toyota of Boardman and Dick Bell. We made an appointment to come in and look at the Telluride - he had it all ready to test drive when we walked in. Every step was smooth and he always goes above and beyond. We live in PA and the dealership handled all of the paperwork for us, except for the inspection - PA won't let anyone else do that. I recommend Dick Bell and this dealership to anyone looking for a car!

I love it! Bought it new in 2020. Grand Touring Reserve with the turbo in Soul Crystal red metallic. I'm currently at 56k miles with zero issues. I do oil changes every 5k miles. Originally I test drove a CRV, RAV4, Forrester, and CX5. I picked the Mazda bc it looks, feels, and drives like a luxury SUV. 320 |b/ft of torque for a compact really gives it the edge over anything else in the class. Four years later and it still feels as solid as the day I bought it. The handling's amazing, and the ride is great! Some people have called the ride firm but I would say it's super compliant. It settles very quickly over bumps without feeling upset. The Bose system sounds "good" but only has bass and treble adjustments with no mid which would make it even better. The ventilated seats work better than in other cars I tested as well. It's also one of the quietest too letting in very little wind and tire noise.

Once again great customer service by Andrea and the Preston team. This is our third vehicle leased through Preston and each time the experience was great. We really like the Mazda product and all it has to offer in features and safety. Thanks to Andrea and the Preston Mazda team!

I am delighted with my 2023 CX-5 Signature in the hard-to-find Eternal Blue. I've had it about one year now and it's more than adequate for my driving needs. No, I don't need a rattle-prone pano sunroof. The six-speed non-CVT transmission is just fine. Never need or use(less) the paddle shifters. Performance with regular fuel is just fine. As an "early senior", I don't need huge cargo or passenger space. Only complaints are the Apple CarPlay isn't wireless; and miss the power tilt/telescope steering wheel and power memory exit seat that I had on my unbeloved '20 Lexus NX (which I was glad to get rid of!). All told, I'm a Mazda believer and buh-bye Lexus!

Adam is just a really nice man. There was absolutely no pressure. The transaction wasn’t the least bit stressful. They didn’t have the car I wanted in stock so they got it in on a dealer trade. I made one trip to the dealership, signed all of the paperwork, and drove home in the new car in less than an hour and a half.

We looked at Honda, Toyota, Nissan, Hyundai, and Mazda and selected the Mazda CX-5. Honda and Toyota have priced themselves out of the middle-class budget, and Nissan’s Achilles Heel is their very brittle CVT transmission. Mazda is by far the best-looking, has AWD as standard equipment (a $1,200 to $1,500 option on other brands), easy-to-read gauges and dash, nice sound system, soft-touch dash and doors usually found only on “premium” brands, the best price, and the most beautiful factory color on the road: Soul Red. Our family has owned vehicles from all 5 companies, and have been totally happy with our problem-free CX-3. Anyone looking to buy a compact crossover should consider the CX-5.

After looking and traveling all over Ohio for over month, I finally found the one here at Mazda of Kent! I Love my new car! Tony was Awesome! Highly recommend. Great experience from start to finish!

I love my 2018 Mazda CX-5 to absolutely no end! I have a blast driving it, and it is my first car. I have the Touring FWD model, but it does NOT skimp out on features, it has blind spot monitoring, lane keep assist, back-up camera, Automatic Emergency Braking, airbags EVERYWHERE, and whole plethora of other safety features. It is very quick, reliable, and fun to drive. My only complaint is there is not much in the way of cabin storage. But it is not a deal breaker, since the trunk of the car has a large cargo area, and lots of room in the spare tire area. It has an amazing Bose speaker system and I was given this car for my birth day at about 30k miles, but it was purchased new. I have FWD (Front wheel drive) but it still does amazing in conditions like rain, and minor snow. It is also the only car from this segment that placed a good rating on the IIHS Crash Test. It is often on par with luxury brands like BMW and Mercedes but having the advantage of being half the cost and Japanese so it lasts forever and also since it's not German, the repairs won't cost a house mortgage. However, if you get a 2018, make sure you get an updated Navigation SD Card. I cannot recommend this car enough, it is perfect in nearly everyway. I am now a loyal Mazda customer, and will always have a Mazda in my garage, I trust them more than any other automaker. Perks: Large backseat (I am 6'1 and can for the most part fit comfortably in the back) Fun to drive Fuel efficient Safety Feature galore Reliable and cheap to maintain Excellent use of space Cons: If I had to choose, not as much cabin storage as I want, but I want more than the average person.

Tim listened and found the perfect car for me. It was an easy process and he made it fun. All of the staff were outstanding.

We have owned our 2022 CX-5 Turbo for 10 moths and it is a great vehicle. Our previous SUV was an Acura RDX Advance. It too was great but this Mazda is of a higher quality and $10-$15,000 less when purchased new. Every once in a while the doors don’t lock when I walk away (I have it set up to do so) and that is the only issue I have had in 10 months and 10,000 miles. I highly recommend any Mazda product. We also own a ‘21 Miata RF, have owned several Miatas along with a Mazda6 Signature and a CX-9 Grand Touring. All have been great vehicles.

I had an exceptional experience purchasing my 2024 Tesla Model Y from Don Sitts Auto! GM Ed Tuma and the entire team treated me with professionalism, honesty, and zero pressure--something that's hard to come by in the car buying world. The team was incredibly knowledgeable about the Tesla. They made the entire process smooth, efficient, and transparent. The 2024 Model Y was in immaculate condition, and very fairly priced. What really stood out was the customer service--everyone I interacted with took the time to answer my questions, explain the vehicle's features, and make sure I was confident in my decision. No gimmicks, no surprises, just a great deal and excellent service. I highly recommend Don Sitts Auto to anyone looking for a high-quality vehicle and a dealership experience you can actually enjoy. I love my new Tesla and will absolutely return for future purchases!

I absolutely love my 2024 CX5 Preferred. It's my first SUV and my first Mazda (after 3 Cutlasses, 2 BMW's, an Audi, an Acura, and 4 Lexus sedans) and I couldn't be happier. The interior is luxurious, the ride is powerful yet smooth and quiet (equal to Lexus) and the handling is great. I test drove a RAV4 and a CRV and there was no comparison. It's fun to drive and I recommend it whole-heartedly.

Sales and service were both pleasant. Service was completed in a timely manner and as requested

Looks sharp. Smooth ride. Comfortable for me as a driver. Perfect size for me as a single homeowner. Good gas mileage, averaging 27-32 mpg. Love the bright RED with black leather seats.

Everything was good except I felt there was a lack of communication and updates on the vehicle and lack of a accurate time frame of when it would be done

Despite this being the final year offered (the CX-90 will replace it soon) the CX-9 is still a looker. The 6 speed transmission shifts smoothly and the 2.5L turbo has plenty of power to move this 4200 pound AWD, SUV. Seats are very comfortable in both first and middle and I keep the third row folded down leaving a good sized cargo area for hauling groceries, 50lb bags of birdseed, softener salt and anything else I need to carry. And I absolutely love the way this thing handles! It feels far more like a nimble car than a 3 row SUV. The 12 speaker Bose sound system is clear and powerful. The cabin is very quiet at all speeds. The ride is firm but solid and comfortable. Not a squeak or rattle. I have the Carbon Edition and I feel it looks as fresh as any new three row mid-sized SUV out there. I traded my 2019 Ram Limited (an incredibly luxurious truck for the Mazda and I was concerned about adapting to a smaller vehicle but the CX-9 is everything I could have hoped for. I would recommend anyone who enjoys driving and has to occasionally carry some bulky stuff to consider one of these before they're gone.

Everyone there is helpful and courteous. As far as I can tell, the maintenance work done on my vehicle was very done well, no problem.

So far so amazing. After this car, I'm very positive I will buy the same model. By the way, I don't know when it's going to happen since I feel like this car would stay healthy forever. Cargo room seems like the only part missing but getting a compact SUV like this? It was expected.

I purchased a vehicle today through Michael Baldwin. He was very professional and matter of fact. I appreciated his knowledge and his tact. The business manger Warren was kind and knowledgeable. Never had such fun purchasing a vehicle.

My new CX-30 is excellent. Design handling ergonomic quality marvelous. The infotainment system is not easy for me as an older person but eventually I get it going. The dogs love it.