What car buying experience should be! No pressure, up front pricing and complete transparency from start to finish! Bryan Hannah in Sales and Chad Smith in Finance restored my faith that there are still honest people in the car business!
Saw this 2012 Lexus CT200 and fell in love with it and called Classic of Texoma to inquire about it. I lived in Oklahoma City and they are in Texas and they offer to bring the car to me so i can see it which they did and i end up buying the car. So far, its been a day of driving it and i am loving it. I really appreciate them bringing the car for me to see it first. Thanks Drew, I appreciate your service.
Best Service dept I have ever worked with. My wife or I have no worries as the Service Dept call, leaves text whatever needed to keep our car on the road. We just have to tell them where the car is for oil changes, etc...and they come get it and take care of everything.
The service dept alone will sell the next car
I went car shopping a month ago. I hate car shopping but Damian was awesome. Knowledgable and no- pressure. He made the experience tolerable and that’s a major accomplishment because I hate car shopping.
I like the truck I bought. Thought it should come with tie downs and a hitch but I guess you have to spend extra for that. I bought the truck on a rainy night so it didn’t get cleaned. Been back a couple times since and I guess they just don’t want to wash it even when it’s written on an order to do so. They did change a cracked tail light that was unnoticed which I appreciate. I paid for some tie downs but they weren’t ordered after I left costing me a wasted trip, but they are making that right now. So overall it’s ok. But the service and parts departments are struggling customer service wise.
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