Vroom rushed me thru the process of purchasing a vehicle from them. Had strict requirements of receiving payment within 48 hours. I was rushing my loan department to get my paperwork completed ahead of other customers in fear of losing the vehicle I wanted to another buyer. The loan paperwork and a check had to be overnighted to Vroom to meet their qualifications. THEN CAME TIME FOR THEM TO GET THE THINGS I NEEDED TO ME!!! I HAD TO REPEATEDLY ASK ABOUT THE ARRIVAL OF MY TRADE IN TO THEIR FACILITY (which they kept telling me for 15 days that it hadn???t reached their facility??!! Yeah right)!! THEY DRUG THEIR FEET ON SENDING THE PAYOFF OF MY TRADE IN SO LONG THAT THE 15 Day PAYOFF THEY WERE QUOTED EXPIRED AND I HAD TO PAY THE DIFFERENCE FROM MY OWN ACCOUNT!! I WAITED 26 DAYS TO RECEIVE TITLE PAPERWORK!! BUT THE PAPERWORK THEY NEEDED FROM ME HAD TO BE SENT WITHIN 2 BUSINESS DAYS!! YOU SHOULD GIVE AS GOOD AS YOU EXPECT, VROOM!! I HAD TO KEEP REQUESTING A REFUND OF THE $500 THEY CHARGED TO MY CREDIT CARD TO HOLD THE VEHICLE FOR A WEEK!!! LASTLY, the 2nd person I dealt with following the sales person was RUDE.
A very pleasant and positive experience with the vroom team. We found a car we liked and it was about to ship when they did the final inspection which they found an issue with the engine. At that point they called and let me know. We picked out another vehicle went through the process of signing everything with that one and went through final inspection. Within signing for the second vehicle and having it at our house was 7 days. Everyone on the team was very responsive and quick to answer any phone calls or emais. Overall very happy and will consider vroom again in the future. One thing that would have been better was if they did the inspection before the vehicles are on the site or before the paperwork is sent out just so it doesn???t waste as much time if the vehicle doesn???t pass inspection.
Upon searching for used cars, I found Wholesale auto group. The first visit, I went for a particular vehicle and it wasn't there. Alex was very helpful in opening my mind to other vehicles, I test drove several and decided to wait to buy. The following Saturday, I went back and bought my vehicle. I am nothing but pleased with the way I was treated from start to finish. I would recommend this dealership and salesman over and over again! Very fair prices and very willing to help people with bad credit.
Care bout your interest ..Like the inventory..I would like to buy a vehicle hope still there.....They interested in your interest in looking at a vehicle..Best vehicle car fax of the vehicle an accident an repair...very imformative...Pricing an pics of the vehicles are a good view of the vehicles....
I found an SUV on cars.com at their dealership and called to inquire about it. It was exactly what I wanted at a great price. I drove two and a half hours to go check out the vehicle and after a great experience with terrific guys, I left my old SUV which we loved and drove home in the new one. Rob and the guys treated me like family and worked with me to get a good amount for my trade. They even gassed it up for the drive home. It was an overall great experience. I highly recommend this family business. They love what they do and have fun doing it. Thanks again!
So i went to z imports to buy a car and the guy lester go me approved by a bank or credit union or whatever and he told me that i only had to put so much down... Than he charged me a couple hundred on the side for financing... Than he was like the dude joey who own it said i need to come up with more money lester said that joey just be trying to get over on the customer but lerster said he went back and forward with joey to try and get in the car. Lester finally came back and say Joey dont wanna sell the car over a few dollars. Im not sure what was going on or who was telling the truth. Than lester sent to another dealer ship to buy a car. But i love the cars they have they very clean and drive good i was so happy with the car i was buy but i didnt even get it
They have a lot of inventory, but the automobile that I went to look at had a little more damage than I assumed it had, and the interior had a strong smoke smell. I wish I had known prior to coming to the lot. It was also a bit difficult to figure out where to park in the parking lot, and I could not figure out where the front desk was once I was inside. However, the price of the automobiles was extremely low for the mileage so I guess that is a good check and balance for the entire atmosphere.
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