I came to a service for my 2015 ML 350 and went out driving a 2017 GLS 450. How? or Why? Was not looking for a change, but great opportunities and great people are better together. Raj came only to say hello and kindly suggested ???the flag ship???..... nothing else to say. Great experience and a new friend. Thanks Raj!
Negotiation Experience was the most stress-free experience
by ckspoon59 from DealerRater.com
December 4, 2018
As always I dread the car negotiation process, however John Sim???s sales presentation moved us to selecting the best vehicle. He asked all the right questions which sped up the selection process. Finally he offered a fair price for our trade. We knew it was a fair price because we conducted the research prior to making a decision to trade it. I would highly recommend this dealership and especially Mr Sims.
I am what you call a car guy. I have personally purchased more than twenty cars from Metrolina and each and every purchase is like my first. Excellent customer service each and every time. They are all honest and fully disclose everything in order to make me feel comfortable with every purchase. The personal touch they give you makes a “regular guy” like me feel like a VIP. The service department is top notch they can fix everything and the customer service there is just as good. They make me feel like family. Don’t waste your time going anywhere else just go to Metrolina and enjoy the experience!!! It’s so worth it.
Awesome experience. Great inventory, knowledgeable sales and office staff and no pressure sales. I have bought many cars throughout my life and this was by far the best buying experience ever. Would highly recommend Metrolina Auto Group!
I had totaled my previous vehicle and found an amazing 2015 BMW 428i Xdrive at this dealership. Matthew Zelie worked with me and had me in the vehicle and out the door extremely fast. He also followed up with me to ensure I was completely satisfied with my experience. I would highly reccomend this place, and ask for Matt if you choose to stop by. Thanks you Matt, Officer J.D. Stidham
Everyone is great while “selling” the car. However, Formula One and my sales person, Tina, did an amazing job throughout the entire process. From the time I walked in the door to receiving my permanent tag in the mail. I would HIGHLY recommend this dealership to anyone looking for an upscale vehicle. DO NOT WASTE YOUR TIME ANYWHERE ELSE!!!
This dealership and staff was the best I've ever worked with.
Genuinely concerned and cared about what all my needs and concerns were when buying a car. This dealership will always get my business, I have purchased 2 cars from them and plan on another in the future.
Seen the car that I wanted on line.I went in ,test drive the car and I was out in about 1.5 hour with my new car.
Fast and easy.
Great customer service,not pushy like some other dealers .
Hope they do not change the way they do business because soon I'll be looking for a car for my wife.
KEEP UP THE GOOD JOB!! :)
Lance was a knowledgeable salesman. He is professional, patient and kind. I love my new/pre-owned vehicle :-D The financing was spot on with the quote with the payments I had budgeted. Adams Auto was a great experience...Thanks!
Very easy to purchase, the entire thing happened over email and the papers were signed via overnight FedEx. Less than 1 week later, the car was in my driveway. It does take longer than a traditional dealer, but you don't have to sit there for hours while the paperwork and financing takes place. The car came in immaculate condition, no paint chips, no scratches. Interior was perfectly detailed and cleaned. Good price, low mileage, clean history report.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
My experience at God Speed has been excellent!!!! The customer service and care from Mr. John, Mr Pow and the rest of the staff has been truly exceptional. I have been to the well known dealerships in Charlotte for purchase and service as I own both a land rover and bmw and by far the service at God Speed is above rest. Thank you Mr. John and Mr. Pow as well as the rest of the staff.
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