Very patient and professional . Marvin is very Knowledgeable about all vehicles . I had an great experience with Marvin and ALM and I would definitely recommend ALM to anyone looking for a great condition used car and Marvin as the salesman.
Tim was absolutely an outstanding salesman throughout the whole process. He was patient, worked with us to get us the best deal possible and wanted to make sure the truck was running great with no hidden problems when we drove off the lot. He was very friendly throughout and wanted to work fast and efficiently, so we didn't have to spend a whole day at the dealership. You can tell he works to take care of the customer first. And as an added bonus, he filled the tank up before we left!
Tim was very helpful! He was attentive and made sure everything was just right when we had a couple things fixed before we bought the car. He also had the car filled up with gas at the time of purchase, a nice gesture for sure.
Marvin was very professional with great customer service. He was quick about letting me test drive the car, while he explained all features of the car. He was pleasant the whole time, while explaining the process to me.
We worked with Marvin today. He was very knowledgeable of the vehicles we were interested in and extremely patient and professional. Friendly and put us at ease of the whole process. I would highly recommend going to ALM of Newnan and ask for Marvin!
by email@example.com from DealerRater.com
November 4, 2018
My salesmen was Marvin B. I had an awesome experience, and I would definitely recommend this dealership to anyone! Marvin was able to help me get approved and into my dream car! I thought all hope was lost until I came to ALM. I was told by Honda I would only get $500 for my vehicle as a trade in. However, at ALM they offered me 2,000 as a trade in with no money down. The process was very smooth and Marvin was very professional and patient. Thank you ALM!!
Went in to service for a oil change and, to have air put into my tire. Asked about a wash and vacum outcar . The service was carried out as requested. This service I received was very good. I will be back.
Our salesman Myron was extremely helpful and considerate of what my husband and I were asking for. The finance department explained all the numbers in great detail. The entire ALM team was helpful and we didn't feel any pressure. We also appreciate all the help Jawon provided with explaining the features of the vehicle.
Went in for a oil change, and the gentleman waiting on me had not been at this location long, he had transferred from another location, but he gave great customer service, & my car was very clean after the oil change looked like new!!!
I bought a used car. Pretty decent car with low mileage and a good price. The financial manger worked hard to ensure I got a good deal on the loan, I applaud them for that effort. The customer Reps were pretty friendly. However, I would have appreciated it if they would have serviced the car before I brought it home, considering that I bought the car and left it there for 3 additional days before collecting it. The oil was super low, at least 2 tires were low on air and the truck was a slightly messy. Very disappointing. Expected better
Anyone who intends to buy any sort of car needs these guys!
by oldmrsabbey from DealerRater.com
November 1, 2018
I first spoke with Mr. Jones by phone. I explained the car I had chosen and the amount of money I had and that I wanted to be sure it was there before I drove the 300 miles. He assured me it was and they could accomodate me. When I arrived, he was right there to meet me. They looked at my car and disappointingly could not give me the trade-in I wanted, but, in short order, they found a way to make up the $500 difference and sent me on my more than merry way. Mr. Jones told me he had played college basketball and I can truly say, he's still able to deliver a slam dunk!
I did not intend to buy, just looking but I walked away an owner! Donell was great! He helped me find what I wanted, helped get a deal and was not pushy which I really appreciated!!
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