Great customer service, made an appointment was there on time was seen on time, test drove one vehicle sales person explained everything prior to his leaving the facility is just great customer experience.
we were greeted by the nicest person on earth, they appraised our car while doing the walk around their dealership. My boyfriend ended up leasing a sweet Benz. Ask for Teddy and kevin when get there, super easy buying way.
Overall good experience with my purchase here. They offered a very fair deal on my dream car with only 2,900 miles. However, I traded in a 2017 sports car and didn't fare so well on that valuation. Despite the numbers game and quite a bit of pressure to come to the dealership, they did what I asked. Friendly and professional sales team who did what they said they would.
I brought a used Mercedes Benz for trade-in yesterday in Mercedes Benz of Oakland, and I met Graeme , Parrinello, he was a very professional, polite and knowledgeable gentleman. He knows exactly what I wanted to trade. And he got me approved within 30 minutes, every quick and responsive! I successfully trade in with the 2014 E class which I found it very satisfied.
Not only that, he also gave me some free gifts! Since the 2014 isn't ready until next week, he got me a brand new E class as loaner. I really like this guy!!
Was shopping for a used car and had the mot wonderful experience with Claudia in finance ,Ted , who sold me the car of my dreams and everyone at Mercedes of Oakland !! Could not have had an easier or more delightful experience buying a used car!! I am so happy floating along in my E350!!
Walked in with an old car, very low on cash and walked out in a new mercedes on the same day. Great customer service, Graeme is the best. Made everything very easy and convenient. No rush, took my time and found what I wanted. Excellent as 15 on a scale of ten.
For me, buying a new car is more about the process than the end result. Of course it matters what I end up with, but when I really feel listened to the results are always good. That's why I love MB of Oakland. They're certainly not perfect in every way, but they've made an effort to build a relationship with me,. Andie B in particular is great. She helped me lease a super hard to find GLC 300 and went above and beyond, answering all my questions in detail and getting me exactly what I wanted. I highly recommend you work with her!
Starting from the initial Internet contact with Diego, to the moment we stepped foot on the lot and met Jim Cord and his sincere warmth and friendliness, to the efficiency of Jeff Rosen, thoroughly explaining and matching a comparative offer from another dealer, to finally wrap finances around with Ed, we could have not been more satisfied the ease, friendliness and no pressure attitude of the entire staff. There is always the stress of playing games when you get ready to purchase a vehicle, and we truly felt that this group did not do that with us. The entire experience maybe lasted 2-3 hours, and we are now owners of a beautiful vehicle
My best car buying experience in my life, and I've bought quite a few cars in my life! From the sales rep, Trey Ferro, his supervisor, Charles Lawson, and the finance staff, all were friendly and very professional. Facilities were very nice also. I highly recommend Niello Infiniti for your car buying experience!
Thank you Cars.com! After weeks of searching and having a bad experience with one dealership... I happened to find a Duramax Diesel truck, on this site, in the middle of the night! I contacted the dealership and Jamal at Porsche of Stevens Creek helped me get my truck. I got such a great deal that now all my buddies are checking out the site too! LOL! I would highly recommend using this site to anyone looking for a car. They prepped the vehicle and it was in PRISTINE condition! Unlike other dealerships which presented cars that looked like they had just been towed! Being a Porsche dealership you expect the best and that's what you got. I can actually say I went to the Porsche dealership and bought a vehicle! It just happened to be an lifted 06 Chevy Duramax 2500 LBZ! If I ever win the Lotto I'll go back to Jamal!
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