Just purchased Toyota Sienna from Crown. Checked it with our mechanic and he approves the purchase.. The staff is professional and process easy.. We do recommend the company to all customers shopping for used cars..
Saw a 10 year old low mileage Ford Taurus on their website that looked immaculate. Sam sent me videos etc. and gave me a great deal. I had the car shipped to MA (with assistance of the DMV team who arranged the transport) and it arrived extremely fast to my home. It was even better than i thought it would be. I am extremely satisfied with this long distance experience.
I'd like to revise my previous review of the dealership. I bought a beautiful 2009 VW EOS from them. I experienced some issues with the hard top convertible functioning correctly - it got stuck in the down postion - I took it to an independent German Auto Repair shop and they diagonosed and fixed the problem relatively cheaply. The VW dealership I orginally took the EOS to wanted $600 just to diagonose the problem with a warning that it would probably cost over $2k to fix ... I was super disappointed. That is when I wrote the orginal review. I looked elsewhere to get it fixed. The independent shop went through the car and inspected everything and they told me the car was in excellent shape ... the problem with the top is fairly common in the EOS the wires stretch and crack over the years and cause the sensors to get faulty error codes. The mechanic told me not to open and close the top frequently(should leave it in postion for at least 15 minutes before making it go up or down) ... the hydraulic pumps get hot and cause the wires to fail. I know my wife loved showing the top going up and down to her family and friends because it is so cool - like a transformer car. So the fault was mine not the dealership and I apologize to them. The dealership was fair and honest the car looked and performed like a new car. The car is 9 years old you need to expect some issues. I am happy now and I recommend this dealership to you. I have had several discussions with them and they have been very helpful. They did their homework on this car and I happy with it.
I had a fantastic experience with dotcom auto. Payam is a down to earth guy that isn't in it to make a dollar. They cared for my truck and followed up and even went the extra mile in my opinon. I would defiantly recommend this dealership to anyone and I'm already pitching dotcom auto to my friends.
Other than the couple of drives to Arlington from Stephens City I had a good experience. First impression was it was a small lot with little parking. They had a totally full lot! I had made an appointment to see the vehicle and it was clean and ready. We did a walk through of the unit in and out. There were a few issues and they told me they would take care of those things. I told them I'd return the following weekend to buy the unit. Pretty normal stuff really if you buy used cars....Here is the reason I bought from these guys......I went through a three month search for a Suburban with the least miles and latest year model for the least money.....I went to many dealers within a seventy five mile radius and honestly it was a bad experience as the majority of guys we talked to really didn't care if we bought or not. One guy was drinking coffee and threw me the keys and told me where to find it on the lot. I was tired of all the salesmen who where indifferent and uncaring. I get to Eagle and it was..."you are the boss Sir, tell us what you want and we'll make it happen. They did everything they said they'd do and more. They were busy to the max and they busted their tails working hard for me and everyone else. Compared to the large dealerships they were unsurpassed. Eager and honest. They won by business with integrity. I didn't haggle on pricing as they had the unit priced fairly and because they were eager to work on the "punch list" that we put together I didn't want to cut into their margin too badly. I got a good, fair deal. I am happy with the unit and it runs great. I just need to sell my 05 Suburban now to make my wife happy. Try these guys out!
We met Sean Prather at 4:45 on a 100 degree Saturday evening. After a horrible afternoon of test driving cars at 4 other dealers, we stopped at Laurel Kia on our way home. Sean stayed late to show me a car, which I loved. I had second thoughts over the weekend and I went back at 5pm tonight. He let me sit in 5 cars, stood outside with me in a hailstorm, and helped me decide what would best fit my needs. I am very happy with the entire experience and highly recommend Laurel Kia and Sean Prather. The finance professional was also super helpful. The dealership is no-frills. But they have complimentary beverages and it’s very clean and upbeat. If I wanted a manicure I would go to a nail shop. I wanted a car, and I got one today! Thanks!
I would like to say this was my first car experience and it could not have been any better. Sade was awesome to work with. She knew what she was doing, she knew what I was looking for and worked to get that vehicle for me. I would recommend her. She is very motivated and you can tell she loves her job.
Great service. Love the place. Always clean and the coffee area is great.
Easy to make appts. No haggling from them. They give you suggestions that's wrong with car but never push you if you are not ready.
I bought my BMW from Perfect Auto work with James the finance manager he is very honest and respect full got me the best and lowest rate he sold me a very clean and beautiful car all the sales people in this dealer were very knowledgeable about the cars very nice and clean dealership there was no pressure at all. I refer this dealer to all my friend and family and I will buy my next car from here. Good luck guys and thank you soo much helping me buy my dream car.....
I leased Chevy Traverse in 2017 from this dealership when it was Manassas Chevrolet and had a bad experience. This time wanted to buy a Cruze. Every step went without any issue. Sales Associate Carlos was very professional and nice. Austin in finance answered all my concerns and was very professional. It was overall very good experience.
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