I had some issues with my tire yesterday. I walked into MINI of Wesley Chapel without an appointment. Jordan was very quick to take care of me and keep me informed throughout the process. I appreciate his attention to detail and professionalism.
Really cool but complicated car
by Blackcat from Portland, Maine
May 27, 2018
This car is a beautiful style for a 4-door, AWD vehicle. It's just fun to look at.
The car is bigger inside than you would think, and it is taller off the ground. I can reach my mailbox from the window no problem.
The only reason I didn't give it five stars for all categories is that the interior is very complicated and you need to study the owners manual carefully to figure out all the features it has. It has more switches and screen commands than a passenger jet cockpit. Maybe its because I always drove older cars.....
But the features are cool if you can find them.
Aside from that this car handles very well and you can easily park in in any spot. Good visibility out the windows. Gets good mileage too if you turn off the 'Sport' mode switch. ;)
Found my first vehicle at this dealership. Anna Carlson and the manager Chris Alba helped me out through the entire process. The process was very smooth and quick.
Cute, slick and affordable
by Rhrobertson from Dallas Texas
March 31, 2018
I've recently purchased my 2015 Mini Countryman. It's certified preowned with 29,600 mi. Has all the amenities and I look cute in it. Love the racing style and leather interior. Sun and moon roofs are gorgeous. It handles well and did I say I look cute in it?
Walked in to buy a used 2010 Mini Cooper and ended buying a newer 2015 Mini Cooper S. Great customer service and very friendly staff. Kudos to Anna and German appreciate friendly conversations and knowledge on the 2015 Mini Cooper S.
Most Fun Car
by Tigergolfer1 from Greer, SC
July 24, 2017
Fun and sporty car to drive. It handles curves real well. The turbocharged engine is fast and quiet.
I live in NH and purchased a vehicle from Tampa Bay Auto Network. They are the most professional, polite and easy people to work with. The customer service they provided to me was outstanding.
Mike and Lou were honest and thorough throughout the entire process.
Lou took the time to walk around the car with me while I was on the telephone with him asking questions about the car.
Mike handled the financial side along with the shipping and made the paperwork very easy to do via e-mails and explained in detail what I need to do on my side to complete the transaction.
They went the extra mile to show me pictures of my corvette being loaded on the trailer after working hours and updated me on the progress until my car was delivered.
I Highly recommend Tampa Bay Auto Network to anyone looking to buy a car without the hassle.
Great people to deal with !!!
Not Mean to have Children in the back seat
by Yessi from Monterey Park, CA
August 5, 2018
I got my Mini Countryman new in 2015 and I just loved it and I still do, fast forward to now 2018 I have a 1yr old baby and every time I get him out of the car seat he is drench in sweat even though I am freezing with a full AC blowing, I always wonder why is he sweating when I am freezing... Well, the reason why is because there are no vents in the back seat of the countryman and air can't get to him, and I just thought he was a hot sweaty baby. No wonder he hates it when I try to but him on the car seat, he also hates it when the windows are down just a little while driving. Since discovering this BAD engineering in the countryman I have place a fan so, my baby is always comfortable and I am currently looking into trading it in my country man for a car that has vents in the back seats . :-(
Thank you Marckell for helping me out with the process. We actually pulled off the Birthday surprise! Your customer service exceeded my expectations for sure!
My most prized possession!
by Nickicashew from New York, NY
July 2, 2018
This car suits me perfectly. This is my 3rd Mini - I've been a loyal customer for many years. First I owned the convertible. As much fun as it was to have, it wasn't practical. There was very little space for cargo or passengers. Then I had the Countryman and it was perfect. I didn't think I could do better until I got my second Countryman and this time bought the Sport. It's an incredible ride. I have great control behind the wheel. And although I don't have the convertible anymore, I have the sunroof and I love the look of the hardtop.
First time financing a car. A lot of dealerships/salesmen just want the most they can get out of you. Luckily I found Mike at Tampa Bay Autonetwork. He has been the most helpful guy Iv ever spoken to from any business. I had a lot of concerns buying out of state but he was very patient and really helped walk me through the process of buying. Very rare to find this level of customer service anywhere today. I'v had my dream car for 2 weeks now and it has exceeded my highest hopes and dreams!! Exactly as described! No disappointments!
Would recommend all family and friends. Buy without worry from these guys!
Great car. Great value
December 2, 2018
Car was great gift for my daughter. Just what she needed. Small 4 door and newer model with good handling. Sun roof and front wheel drive.
After walking out on a local Honda dealership because of their selling shennigans I stopped at Tampa Auto Network and found the same car but two years newer and in 100% better condition. Orlando did not pressure me and even gave me the keys to test drive by myself. He explained all buying options and I never felt pressured. He put together a great deal for me,better than Wesley Chapel Honda for same car but two years older and I got a better quality automobile and better treatment. Thank you Orlando and all the guys for the great buying experience. If you are looking for a quality used car come here first,don't waste your time anywhere else,like I did. All of their cars look showroom new just like the one I purchased. Also, all the information and pictures on the website/cars.com was correct in fact my car looked better in person.
My dream car
by Downsizing mom from Sterling, VA
August 26, 2016
I've wanted a Mini ever since I first saw them several years ago. At that time I had 2 small children, so I opted for a large SUV. Now that I have one in college and the other a senior, it was my turn to get a new car. So, I thought now my Mini but I've never driven one and knew nothing about them. I did some research and finally test drove one and absolutely loved it!!! It is surprisingly roomy for a small car. It is well made and is quite zippy. So much fun to drive. I still have some cargo room but I have a unique car that fits me to a tee!! I love it!!!! There are many options for features. I went with 4 wheel drive all weather package. Not into high tech so I went with blue tooth, xm radio, double sun roof, S model no navigation as I don't use it. I'd definitely go with an S model for mini. Test drove a Mini Countryman without the S and it was a little sluggish in the acceleration. There is a feature in my model that allows me to drive in sport mode for extra quick acceleration when I need it. The steering wheel tilts and telescopes, and the seat is highly adjustable. Able to get the fit just right. The only negative is that there isn't much small compartment storage up at the front seat and arm rest isn't very adjustable between the front seats. The Mini has great high end detailing such as the metal gas pedal and metal cooper design on the running boards.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
June 22, 2018
Fun to drive, plenty of room. Great features. Nice cargo area! Nice acceleration. Rugged and built like a bull. Love the twin turbo engine and sunroof.
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
Best driving car I’ve owned. My third one
by Victor Z from New York
May 26, 2018
Excellent value. Reliable and fun to drive.
Easy to park in small spots. Great gas mileage
Would definitely get another one in 3 years
All4 great in the snow too
I was taken care of with out an appt. Friendly, fast & efficient service. I have always received courteous service and attitude from all of Lokeys associates. Including all their departments ... sales, service repairs and phone operators.
like it alot
by vanyelgb7 from green bay, wi
December 24, 2018
I really like the car just couldn't afford it right now. I am hoping to find another one in my price range. Really like cars.ccars.cocars.com.
always treated like a VIP when I bring my car in for service. They always provide a loaner car when needed. Thank you to the service department!
The maxi-mini (Countryman S) is very nice!
by CountryWoman from Glenmoore, PA
November 20, 2018
I am looking to replace a BMW X3 with manual transmission. Not many cars fit the small SUV niche with manual transmission. But the Countryman S does! Though, I think I'll buy the 2017 rather than the 2016, just to get a wee bit more space.
I traded a 2000 corvette in on my new 2008 corvette. I smelled gas when I left the dealership but figured it was a overfill kind of issue. Did not go away so after having the car checked on a lift we found the fuel tank had been leaking for awhile. That should have been obvious during the inspection process. I knew the car had a scratch on the drivers rear fender but found much more damage down low on rear quarter panel when we had it on the lift. Fuel issue is around $2000, and body damage was quoted at $1500. To $2000. To repair. I am not a happy customer. Jeffers
Most fun and reliable car I owned
by NAte007 from San Diego ca
October 29, 2018
Great car and very fun to own
Great on gas
Great sound system
Quick respond on speed
Super spacious when the seats folds down
This was my third BMW from Ferman with salesman Robert Chodorowski . As before, Robert was pleasant, efficient and knowledgeable about the newer car I bought. His expertise allowed a smooth transition in the trade in. Robert showed me several cars to choose from. He tried to sell me the car I would be happy with and he did. The finance end was expertly handled by Joe Cleaver my ex service agent. This process, although tedious with all the paperwork, was also done smoothly and efficiently by Mr. Cleaver. The final touches, familiarizing me with the vehicle after Robert's general comments was handled by one of the Geniuses, Stone who proceeded with a sort of question and answer orientation that was very comprehensive and satisfying. Overall, Ferman as usual, hit another home run in their dealing with me ! I would definitely buy yet another vehicle from them and would recommend them to friends.
by Piddy from Zebulon, NC
May 12, 2018
This vehicle is o pricey for the mileage on this 2016 Mini by BMW. Just not worth the premium price for a three year old vehicle.
Mary Jo was fantastic to work with. She met me at the dealership at 7:00 PM due to me not being able to leave work during the daytime. She had everything organized and ready for me to look over. The pricing of the car was by far the best I saw in my searching and they even accepted my car with a rebuilt title and 102,000 miles as a trade in and matched the CarMax purchase offer. The other dealerships I met with around Tampa were only willing to pay 1/3 what CarMax offered. While I was signing title and registration documents, Mary Jo went above and beyond by transferring over all of my belongings from my old car to my new car with impeccable detail. What's more, a small GPS chip not visible without knowing where it was. I called the next day and Mary Jo packaged it up and mailed it to me. My experience was void of smoke and mirrors, transparent, more than fair in terms of value and amenable to my needs. I will definitely consider repeating my experience with them when I purchase another vehicle.
A joy to drive.
August 13, 2018
Before buying the Mini Cooper Countryman base model, 1.5 liter engine, I compared it to an an Audi Q2 which was another option in a crossover, but the Q2 does not have the passenger space of the countryman. Although many reviews say the base model has less power than the S anda pokey engine, for my purposes it has plenty of zip even with a full passenger load. I drive it in the mountains and it has plenty of power. It especially gets gas mileage on the freeway.
Great car! I liked the sales representative, however financing was confusing. A "glitch in the BMW system" created unnecessary stress and compromised the process. I thought price and trade-in was fair. Dealership in general feels haughty compared to the Audi dealership I was working with in Clearwater. Reviews after 6 month ownership would be better to gauge Service Department and the post sale experience. This review is first impression. Hence, an average score. We'll see how the relationship progresses.
Precise and Sporty..Stylish and Stable
by r2allan from Guttenberg, NJ
June 5, 2018
Mini Countryman (Cooper) is very spacious, well-designed and comfortable.
The chassis is superb and stable with a very precise and sporty but compliant.
Based on the BMW X1, the Mini Countryman has a great platform.
Space and utility is great as are the rear power tailgate with kick opening and auto trans.
Wish I had bough the "S' version with 189hp and bigger more powerful brakes - both of which are well needed. Style in green with white roof and stripes and proportions are perfect.
I had a great experience with Ferman BMW. I would recommend to anyone going to trade in their vehicle, to do their homework, and know what your car is worth. The purchase price was fair, and after a little "back and forth", my trade in value was fair. I give Ferman 5 STARS. I would recommend them to family and friends. Low pressure, great service....from Jack Dennis to Mickey Lambert to Scott Simpson to AJ Clarke...all treated me like I was a family member.
Responsive - Stylish - Spacious cockpit.
by Mini Me from Fort Myers Florida
October 12, 2017
This Vehicle can make the quick trip to the grocery store to pick up dinner for the night or is a great weekend long distance get away driver. It has pick up in town and on the highway, and drives like a little sports SUV. Nearly perfect.
My advisor went above and beyond to remedy bad decisions and poor organization of the dealership. Had to wait weeks to get a loaner when I needed a AC repair... in Florida. I have worked with other advisors there and they pretty had the ???why are you bothering me???? Customer service attitude. At least they have one advisor that bows what customer service means
Most Fashionable Car I've Owned
by Bob's Mini from Manhattan Beach, CA
June 23, 2017
This car is so fun to drive! I have always been a lover of the Mini brand and finally a 4-door came out, thank you. It's great for my beach city living but also great for the occasional long commute. Plus my two twin 4 year olds love it!
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