2 years ago, we purchased a new SUV (cheaper than Lexus) from a local dealership to save some $$ on payments -- I won't make that mistake again! I don't want to bash that dealership or brand, but the SUV had some cheap features we didn't notice at first such as the cargo liner made from a felt-like material; and at the last oil change they were already trying to sell us new tires. That was the last straw for us! Having owned Lexus cars in the past, we never had issues like these. So we traded in that SUV yesterday at Hennessey Lexus and came armed to the teeth with information to try to get the best value I could on a new NX300, and they more than met our expectations! Nick was great at matching the great discount we had gotten at another dealer and getting management to get us top $$ for our trade-in. Jin did a super job at guiding us through and understanding the options with no pressure at all to choose any options we didn't want or need. Once our purchase was complete, Danny sat with us in our new NX300 and explained all the features thoroughly, quickly, and calmly. And the customer lounge! Compared to the other dealership we dealt with for 2 years, it's like a Delta Sky Lounge versus the cramped and spartan environment you get at most other dealerships. I regret going with a different dealership and car brand two years ago, have learned my lesson - if and when we need another new vehicle, it will be a Lexus from Hennessey!
I did not purchase my car at the dealership but I come here for maintenance of my vehicle. Their customer service is awesome!!! Wydell Whiting was great with keeping me informed and smiling as a solution to my problem was trying to be figured out. And Tim Whitehead always keeps me laughing and makes sure that I’m being well taken care of every time I visit. It’s one dealership I actually look forward to going to because of great service! Keep it up guys.
Kevin did some work replacing the water pump on my 2012 Bayswater and he did a perfect job. Do not hesitate to take your MINI here. Ask for Kevin to work on your car and you'll have no worries that the work will be done right
My family has been going to Mall of Georgia Mini for the past three Minis we have bought including the one we bought this month! All the employees are extremely helpful and knowledgeable of the vehicles and really listen to your wants and needs. They make the experience really fun and by no means pushy like most dealerships are! I have referred several people to the dealership as they also have other luxury vehicles other than Mini???s as most people do not know! I recently had a really good friend of mine buy a vehicle there which was so exciting! Zach is the salesmen my family and I work with however everyone is extremely easy to work worth! Milton and Paul are amazing to work with on the management and finance aspect of the deals! HIGHLY RECOMMEND!
Zach is amazing to work wirh! Very helpful, sincere, great follow up and always very patient during the purchase wirh no pressure tactics. I recently ordered a 19 Hardtop JCW and Zach was in constant communications wirh process and updates throughout the 10 week build and shipping. Trust me! Zach is the guy you need to ask for at Mall if GA MINI and you???ll quickly find out that the process is much easier than fun wirh Zach helping you through the entire process!!
We entered a situation that seemed to be pretty bad servicing an older Mini however management stepped in and turned our entire experience much more positive. We left with a great deal on a new Mini with a great warranty and my wife is happy. A happy wife was the ultimate goal and Mathew Martin, Milton Meeks and Mark Mark Stackhouse made it happen. Thank you all!
Zach knew the car inside and out and answered all my questions. He showed me changes from my former Mini, and is just so very knowledgeable. He was professional with the paperwork and got that done quickly. I have never had a better car buying experience, including purchases of 2 other Mini Coopers from dealers. He went above and beyond taking care of a few things that weren???t part of the purchase. Summer Parsons was my internet contact on the car first and was so attentive and made it worth it to drive 6 hours to get here for lunch the car. She knows the Minis inside and out and gave me every detail about it. She???s a valuable asset to your team. As with Zach, I cannot say enough great things or compliment her any higher. She was awesome. Milton Meeks made the finance part go quickly and smoothly. He explained all my options clearly
The dealership treats you (the customer ) with smiles and very willing to assist you at your request. I personally have not had any problems with salespeople and service department. Jordan Barnett and Arusha Hunter worked with my husband and I to pick just right vehicle for me. I highly recommend this dealership and their employees.
Busy dealership. Took great care with us. Salesman Zach was great. Answered all questions. Very thorough really wanted to alleviate all our fears/concerns. Worked hard to educate my wife about the more ???modern ??? features. She wanted a convertible. She got it. Red with black top. We love it. SHE loves it. Drives GREAT! Great deal!!
Julián was great. We didn???t have to haggle any prices. You pay exactly what they say your going to pay. He was very honest with us about the cars history. We were very happy with the customer service and the price
Excelente servicio en offlease. La atencion y el soporte recibido de Carlos y Chad debo decir fueron excepcionales, su apoyo y recomendaciones de las mejores que he recibido en cualquier dealer. Si tienen intencion de adquirir un auto usado, busca a Carlos y a Chad que seguramente de mostraran las mejores opciones de acuerdo a tus posibilidades y financiamientos sin muchas explicaciones y obstaculos. Garcias Un abrazo
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
The information on vehicles provided in this service is supplied by the seller or other third
parties; Cars.com is not responsible for the accuracy of such information. Cars.com provides
service and materials without representations or warranties of any kind, either expressed or
See our terms of service for more details.