2 years ago, we purchased a new SUV (cheaper than Lexus) from a local dealership to save some $$ on payments -- I won't make that mistake again! I don't want to bash that dealership or brand, but the SUV had some cheap features we didn't notice at first such as the cargo liner made from a felt-like material; and at the last oil change they were already trying to sell us new tires. That was the last straw for us! Having owned Lexus cars in the past, we never had issues like these. So we traded in that SUV yesterday at Hennessey Lexus and came armed to the teeth with information to try to get the best value I could on a new NX300, and they more than met our expectations! Nick was great at matching the great discount we had gotten at another dealer and getting management to get us top $$ for our trade-in. Jin did a super job at guiding us through and understanding the options with no pressure at all to choose any options we didn't want or need. Once our purchase was complete, Danny sat with us in our new NX300 and explained all the features thoroughly, quickly, and calmly. And the customer lounge! Compared to the other dealership we dealt with for 2 years, it's like a Delta Sky Lounge versus the cramped and spartan environment you get at most other dealerships. I regret going with a different dealership and car brand two years ago, have learned my lesson - if and when we need another new vehicle, it will be a Lexus from Hennessey!
Great car. Great value
December 2, 2018
Car was great gift for my daughter. Just what she needed. Small 4 door and newer model with good handling. Sun roof and front wheel drive.
Had an service appointment and was in & out quickly.
THIS IS MY FOURTH MINI. NEVER HAD A PROBLEM
by MICHEL from ALEXANDRIA,VA
December 20, 2018
PERFECT FOR THE CITY, LOVE THE SELF PARKING FEATURE. OUTSTANDING FOR LONG DISTANCE RIDES. AN IDEAL CAR WITH SUPERB PERFORMANCE, ABLE TO ACCOMODATE LARGE AND BULKY
LOADS. OUTSTANDING AND HIGHLY RELIABLE SERVICE FROM PASSPORT MINI Alexandria, VA
I did not purchase my car at the dealership but I come here for maintenance of my vehicle. Their customer service is awesome!!! Wydell Whiting was great with keeping me informed and smiling as a solution to my problem was trying to be figured out. And Tim Whitehead always keeps me laughing and makes sure that I’m being well taken care of every time I visit. It’s one dealership I actually look forward to going to because of great service! Keep it up guys.
offensive small from the air system
by Martin from Toronto
December 27, 2018
great car, unfortunately terrible smell from the air filter. dealer changed the filter etc etc 4 times. still stinks. Mini refuses to take responsibility of the fact. they are aware but, is your problem now.after driving BMW for years , first time that I have to say, this mini STINK.
Made an appointment to have my car serviced, had very little wait time, and service was done in an hour. Always a great experience at Global.
Best car I’ve ever purchased
by Shauna from Wappingers Falls, NY
January 7, 2019
My Mini Cooper is the first car I’ve purchased entirely on my own and it is worth every penny. Not only is it a beautiful car on the inside and out, it handles the road like no other. These cars may seem small on the outside, but they are very spacious on the inside. I have had multiple people tell me how comfortable it is! I purchased the 4 door hardtop which has plenty of room in the front and back, along with a nice sized trunk. I test drove many other makes of cars because I wanted to make the right decision, and I am so happy with my choice. I do not think I’ll ever buy another car that is not made by Mini. If you are on the market for a new car, stop by Mini of Dutchess County, you won’t regret it!!!!
On the 22nd of January, I had the honor of meeting an extraordinary salesperson by the name of Michelle Briscoe. She welcomed me into the dealership and answered all of questions. She anticipated my needs and provided me with a host of information. Unfortunately, I was not ready to buy at the time. Nevertheless, she provided a very positive and unforgettable experience.
Coolest car I've ever owned.
by Hampole from San Francisco
December 19, 2018
Amazing car. So cool and cute at the same time. It drives just like a BMW with all the options added in. Can't recommend the Cooper S any more than is possible. The turbo charge is incredible and the drive is immaculate.
Words cannot express how content I am with my new Jeep. Michelle and Andre were great, and their demeanor was very relaxing and pleasant. Working with them took the stress out of car buying!
The maxi-mini (Countryman S) is very nice!
by CountryWoman from Glenmoore, PA
November 20, 2018
I am looking to replace a BMW X3 with manual transmission. Not many cars fit the small SUV niche with manual transmission. But the Countryman S does! Though, I think I'll buy the 2017 rather than the 2016, just to get a wee bit more space.
Chad went above and beyond expected service. I live in SC and connected with Chad on the internet. Once Chad and I agreed on the car and price he kept me in the loop constantly on its delivery. The delivery was late due to a recall, so rather than having me come to Atlanta he delivered the car personally to me over Thanksgiving weekend after the car arrived at the dealership. Could not have asked for better service.
very fine car so far.
July 11, 2018
plenty of head room and usb ports. i have gotten used to it slowly and hope to have lots os
fun as i learn more about this fine car.
Knowledgeable sales staff, friendly and prompt service
Cute, slick and affordable
by Rhrobertson from Dallas Texas
March 31, 2018
I've recently purchased my 2015 Mini Countryman. It's certified preowned with 29,600 mi. Has all the amenities and I look cute in it. Love the racing style and leather interior. Sun and moon roofs are gorgeous. It handles well and did I say I look cute in it?
Excellent group of people working at this dealership! Great price and great service! Would highly recommend this dealership to people looking for a great deal!
Awesome MINI Coupe
by oneStan from Louisville
July 11, 2018
I've heard it described as the same feeling as driving a go-kart. Go-karts can't compare. Yes, the steering is tight like a go-kart, but that's where it ends when it comes to the base model. A smooth comfortable ride with decent acceleration and excellent braking. Some say it is limited, I say it is made for 2 and carries quite a bit of travel luggage in the rear. Of course you won't be helping people haul furniture or large quantities of supplies,,, but you can use your pick-up for those errands.
Very clean and well maintained dealership sales will make sure u get the price you want. I would recommend micheal albertson to any one that is in the line of a new or used car
Not Mean to have Children in the back seat
by Yessi from Monterey Park, CA
August 5, 2018
I got my Mini Countryman new in 2015 and I just loved it and I still do, fast forward to now 2018 I have a 1yr old baby and every time I get him out of the car seat he is drench in sweat even though I am freezing with a full AC blowing, I always wonder why is he sweating when I am freezing... Well, the reason why is because there are no vents in the back seat of the countryman and air can't get to him, and I just thought he was a hot sweaty baby. No wonder he hates it when I try to but him on the car seat, he also hates it when the windows are down just a little while driving. Since discovering this BAD engineering in the countryman I have place a fan so, my baby is always comfortable and I am currently looking into trading it in my country man for a car that has vents in the back seats . :-(
My family has been going to Mall of Georgia Mini for the past three Minis we have bought including the one we bought this month! All the employees are extremely helpful and knowledgeable of the vehicles and really listen to your wants and needs. They make the experience really fun and by no means pushy like most dealerships are! I have referred several people to the dealership as they also have other luxury vehicles other than Mini???s as most people do not know! I recently had a really good friend of mine buy a vehicle there which was so exciting! Zach is the salesmen my family and I work with however everyone is extremely easy to work worth! Milton and Paul are amazing to work with on the management and finance aspect of the deals! HIGHLY RECOMMEND!
My most prized possession!
by Nickicashew from New York, NY
July 2, 2018
This car suits me perfectly. This is my 3rd Mini - I've been a loyal customer for many years. First I owned the convertible. As much fun as it was to have, it wasn't practical. There was very little space for cargo or passengers. Then I had the Countryman and it was perfect. I didn't think I could do better until I got my second Countryman and this time bought the Sport. It's an incredible ride. I have great control behind the wheel. And although I don't have the convertible anymore, I have the sunroof and I love the look of the hardtop.
Zach is amazing to work wirh! Very helpful, sincere, great follow up and always very patient during the purchase wirh no pressure tactics. I recently ordered a 19 Hardtop JCW and Zach was in constant communications wirh process and updates throughout the 10 week build and shipping. Trust me! Zach is the guy you need to ask for at Mall if GA MINI and you???ll quickly find out that the process is much easier than fun wirh Zach helping you through the entire process!!
I Love My Car
by Michelle from El paso, Texas
November 24, 2018
I love my car. It is very very good on gas. I love that it moves quickly when necessary. My car is very comfortable and a great car for travel.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
June 22, 2018
Fun to drive, plenty of room. Great features. Nice cargo area! Nice acceleration. Rugged and built like a bull. Love the twin turbo engine and sunroof.
We entered a situation that seemed to be pretty bad servicing an older Mini however management stepped in and turned our entire experience much more positive. We left with a great deal on a new Mini with a great warranty and my wife is happy. A happy wife was the ultimate goal and Mathew Martin, Milton Meeks and Mark Mark Stackhouse made it happen. Thank you all!
Quirky style & fun to drive
by Purefairy from Groveland
December 15, 2018
I test drove all the different models of this car & instantly knew I wanted it but I needed 4 doors because no room in the back of the 2 door, the sunroofs give the illusion of a bigger car. It's so much fun to drive, the sport option makes it very nippy. I love the style too. Comfortable seating & lots of extra options made it the perfect car for me. You can park it anywhere. Awesome!
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
I like the mini cooper coutryman
by Nikki from Linwood
June 12, 2018
I like the how the car looks and how it performance and good value for the money and the exterior styling of the mini cooper countryman.
Zach knew the car inside and out and answered all my questions. He showed me changes from my former Mini, and is just so very knowledgeable. He was professional with the paperwork and got that done quickly. I have never had a better car buying experience, including purchases of 2 other Mini Coopers from dealers. He went above and beyond taking care of a few things that weren???t part of the purchase. Summer Parsons was my internet contact on the car first and was so attentive and made it worth it to drive 6 hours to get here for lunch the car. She knows the Minis inside and out and gave me every detail about it. She???s a valuable asset to your team. As with Zach, I cannot say enough great things or compliment her any higher. She was awesome. Milton Meeks made the finance part go quickly and smoothly. He explained all my options clearly
by Watkins3d from Los Angeles, CA
November 27, 2018
This black 2013 Mini Cooper Convertible has a sleek interior design with customized black and white checkered dash and side mirrors. White bonnet racing stripes and premium alloy wheels. Handles to perfection and is perfect for great sunny days riding around with the top down feeling the breeze!
Julián was great. We didn???t have to haggle any prices. You pay exactly what they say your going to pay. He was very honest with us about the cars history. We were very happy with the customer service and the price
Really cool but complicated car
by Blackcat from Portland, Maine
May 27, 2018
This car is a beautiful style for a 4-door, AWD vehicle. It's just fun to look at.
The car is bigger inside than you would think, and it is taller off the ground. I can reach my mailbox from the window no problem.
The only reason I didn't give it five stars for all categories is that the interior is very complicated and you need to study the owners manual carefully to figure out all the features it has. It has more switches and screen commands than a passenger jet cockpit. Maybe its because I always drove older cars.....
But the features are cool if you can find them.
Aside from that this car handles very well and you can easily park in in any spot. Good visibility out the windows. Gets good mileage too if you turn off the 'Sport' mode switch. ;)
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