Art was great to work with -- very thorough, always available when I had questions, and really knows his product. The dealership physical plant was very nice. I'd give the whole experience two thumbs up.
My wife and I just purchased two minis they took great care of us from start to end. We had our kids with us and they where very patient since we had a 3 year old boy with us that is a terrorist in any building. Will continue to business with them and recommend them to anyone. Joe Fetz the salesman we felt with was very nice and he was not pushy and forcefull made the experience very pleasant. Thank you all so much.
No matter what the issue is, Mini of Bedford is always there for me. The service advisor's are top notch, specifically Ed West. I don't know what I would do without him! Facility is always spotless and everyone is always so friendly!
John M did a great job getting us into our first new Mini ! It was fun fast and easy ! John was very helpful and the car is just fantastic ! The whole dealership experience was wonderful . I highly recommend this place to anyone looking for a new car !
From the get go, Cliff was understanding, informative, and certainly worked in tandem with the buyer. His experience, expertise, and contacts helped me located a particular style of car, only one of which was available on the east coast. He used his considerable contacts to acquire the car, working out trade deals with the particular dealer so that I could be assured of the car in a timely manner. He was pleasant, to the point, and was likewise a good listener. I also have to mention that he ALWAYS responded to texts and emails in a timely manner--most times immediately. Fantastic job, Cliff--thanks so much!
It was our pleasure to do business with Mini of Peabody, and more specifically with the General Sales Manager Jim Carven (GSM), our Sales Agent Richard Tran and their Business/Finance Manager Harley. At no time was there any pressure to purchase the vehicle that we were interested in or the extended maintenance plans that were available after the purchase. Being away on vacation, the GSM allowed us to make a refundable credit card deposit by telephone in order to hold a certain vehicle for up to three days and he also agreed to extend the Black Friday Sales Event and the incredible savings that was being offered on select 2017 MINIs.
I had a almost painless experience at Mini of Peabody when purchasing my Mini Convertible 2017 a week ago. Buying a car today is very different dynamic than a few years ago. We the consumer has abundant information available to us online. And Mini of Peabody dealer (I worked with Adam) recognize this and able to accommodate and match my expectation.
Very nice staff and very cooperativve. Made my first purchase exeprience truely comfortable. Adam was very helpful and friendly and made the whole process Super Easy for me. Michael was very responsive over the emails or on mobile whenever I needed any details about the vehicle or process. I would Highly Recommend buying your dream vehicle at this dealership.
Great staff, great price, really impressed! Bought a month ago and they have followed up, even with a "Second date" offering me a chance to come back in and review the options on the Clubman to make sure I'm getting the most out of it.
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