My family has been using North End motors to buy the cars for our family members for years now. It is always a great experience from start to finish. We always reach out to work with John Fernandes every time we go. He truly listens and pays attention to detail when you describe what you???re looking for, goes over all questions you might have and you never feel pressured to purchase. He definitely puts the customer first to make sure they are happy and get what they need as smoothly as possible. Highly recommend!
by Not a fan from Medina, ohio
December 26, 2018
Reliable. Love that I have three rows. Very uncomfortable though. Exterior and interior scratch easy. Seems cheaply made. Like the amount of features but people on the other end of Bluetooth phone calls always say they can’t hear or understand me. Lastly car does not hold value at all.
Excellent deal on Toyota hybrid - more competitive than other nearby dealers with similar makes and models. Friendly, personable, efficient staff. We drive off the lot a few hours after buying the car.
The car that i can rely on
by weng703 from calgary AB
October 17, 2018
It’s my second car and i can say i can depend on it even on worst winter day never get stuck.One more thing it’s economical on gas
My third vehicle purchased through Bourne's. Although this purchase I will never forget. Spent most of the day at the dealership. I worked with Greg P, who did an amazing job getting me on the road with the right car for me. He was extremely patient and had great customer service skills. However, on my way home I was, unfortunately , sandwiched by two cars in my brand new Jeep. I was extremely disappointed, but glad that I was doing okay. My Jeep had extensive damage to the front and rear of the vehicle. Long story short, I was working with Greg P., Mike Kelley (GM) and Matt Aiello (Collision Center) throughout this whole progress from the very beginning to final outcome. Bourne's stepped up right away and was able to get me a rental car in no-time. I am glad to say that I will be picking up my jeep (again) this week!! Thank you for the great customer service and respect. Well done to the whole TEAM at Bourne's!!!!
BEST CAR WE HAVE EVER OWNED!
by Missionary Man from SANFORD
January 3, 2019
This car meets all of our needs and then some. We are empty nesters but when the grandkids come we have pleanty of extra seating in the back including two pop up seats in the back. They sure pack a lot into a small vehicle. Very very pleased.
Thanks Bill! These guys in Brockton are great! I was running behind the morning of my scheduled appointment but was greeted with a smile and a hearty breakfast - love the diner! Had me back on the road and track of my day - thanks again!
Small SUV with a lot of bang for the buck!
by Tamra from Macungie
January 7, 2019
Love this car! Handles great; smooth ride. Only is a 4 cylinder so it starts out slow but has a lot more pick up than other 4 cylinders I've had. Interior is comfortable and has all I need (not a lot of bells & whistles but that's not a priority to me). Best part about this car is that it has 4 wheel drive.
Overall everything went pretty smoothly. The price was in fair market range, which was a relief to not have to worry about haggling. I asked to have the dealership decal removed before pickup, which was not done. However, Greg brought it down to the shop and had it taken care of immediately once I pointed it out. They were extremely helpful by holding my car until after I returned from a week of travel (purchase completed beforehand, of course), which saved me a lot of potential headache before my trip. I marked 1-star off for friendliness because, on all 3 occasions I was at the dealership, there was unprofessional (either personal or internal business) discussions at the front desk. Nothing obscene, just not something I need to hear. If you need to reprimand an employee, don't do it with a queue of customers in front of them. As far as the car, everything seems to be in good working order. I have not put too many miles on it yet, but I anticipate it continuing to be a good purchase.
Best car I ever owned, period.
by dragonbat from Randolph, MA
January 7, 2019
It is a wonderful car. It fits like a glove. Smooth ride. Bluetooth works perfectly. Get in and out smoothly. Recommend this car to anyone who loves driving.
Paul dicarlo was great. He was there start to finish and made me feel very comfortable buying a car . This was my first time and he made it very easy. He also stuck by me through my difficult financing options. Paul is a great asset to your company. I dont even remember the name of who helped me after.
by JessJackson from Arlington TX
January 2, 2019
For short distances decent car gets from a to b but that’s it. Gets good gas mileage. Didn’t come with any extra features. I had to put them in.
I have been looking for a particular pre owned car for two months. Mostly big franchise new car dealers who also sell used vehicles. I was somewhat hesitant to look at vehicles from a pre owned only dealer. I had no real reason just my incorrect way of thinking. Automax of Attleboro was a pleasant surprise. Great inventory and some very fair pricing. They had the car I wanted and priced it where I needed to be and were also fair on my trade. Leo did a great job and was honest. Robert in finance is right out of central casting and got he job done for me. Very good experience and recommend them highly if you are in the market for a quality pre owned vehicle.
I would buy or lease this model again
by pvqLILQ from Parma OH,
December 26, 2018
This car meets my needs and is reliable. I had another model that held up well when someone rear ended me. I did not get hurt. I feel safe in it.
I was in need of a car when I received a call from Mark Recore, a sales person from the Mitsubishi dealer. He made the process simple, fast and pleasant. I am only buying cars from now on with him. Thank you mark Recore, for all your help!
Nice vehicle only missing a few bells and whistles
by Wallym from Bracey Virginia
January 3, 2019
I had a Mitsubishi Galant previously had 217 thousand miles. That was a reliable car so I decided to stay with Mitsubishi. Like The Outlander comfortable ride easy to get in and out of. Has almost all the bells and whistles you'd want.
I was hesitant about going to Honda Gallery after reading all the bad reviews on yelp, but I made an appointment with Tina to see the 2011 CRV advertised so I decided to go. Erick Joseph was the salesman I dealt with and he was wonderful. He could sense my ambivalence from the start, and although I kept asking him the same questions over and over he remained extremely patient and continued to go over everything with me until I was satisfied. I would highly recommend him to anyone looking to buy a car.
by OSVALDO SPORT FAN from YABUCOA
December 4, 2018
COMPARE WITH OTHERS VEHICLE IS EXCELLENT FOR MY HUSBAND AND FAMILY INTERIORS VERY COMFORTABLE . FOR ALL ROADS IS VERY CONVENIENCE AND ECONOMY IN GASOLINE.
I’ve been with Volkswagen for many years and the guys at colonial service are always eager to assist, Billy, Mike , Kevin and the rest of the guys are great
mediocre at best
by MeganKm from Grande Prairie, AB
December 10, 2018
Spacious, that's about all the good I have on it. I have the 2.4l and has a serious lack of power, gas mileage is subpar, when it is cold outside (-20 or colder) the oil overflows so is a pain in the winter, has good warranty that is another positive however my local dealership/service department is not good to deal with. I think the sport/more powerful model would be a better buy, my fault for cheaping out!
This was by far the best car buying experience that we have ever had. David Moretti was very accommodating and had a great attention to the small but important details. He was very personable and certainly made us feel like we were talking with an old friend. We would highly recommend David and all of the Michaud TEAM to any perspective car buyers. (In fact, we have already referred him to our daughter and son-in-law!)
EXTREMELY SAFE. COMFORTABLE, DRIVES EXCELLENTLY,
by AMMOLI from COWICHE, WA
January 11, 2019
FIRST ONE WAS T-BONED AND FLIPPED TO ROOF 3 DAYS BEFORE FIRST PAYMENT DUE. NOT A SCRATCH, BRUISE, NOTHING HURT! HAD GAP INSURANCE, GOT REPLACEMENT 4 DAYS LATER. HANDLES GREAT, V6 HAS VERY GOOD POWER, VERY COMFORTABLE, AMAZING LEG ROOM FOR MIDDLE ROW.
I went up to Michaud Mitsubishi to look st a couple used trucks they had on the lot.when I got there Bart came out I told him what I was interested in. He was very helpful got the keys to the trucks. We went for a ride in each of them, he was very pleasant and helpful telling me about the trucks.i decided to buy one the whole experience from start to finish was excellent. No pressure at all ,I recommend this dealer
Great SUV for the price
by Ted from Pueblo, CO
January 6, 2019
Bought my wife a 2018 Outlander ES, we both love it. It's comfortable with great gas mileage. The AWD was really good the one time we've taken it out on muddy roads, it's also been great in the snow. Acceleration isn't great but it's adequate and it'll go 90+mph on the interstate if you're not paying attention. Liked my wife's enough that I bought myself a 2018 SEL. It's really nice, the leather seats aren't as comfortable as the cloth ones in my wife's outlander. For the price, we paid less than $23k for each, they are great little SUVs. It's also been nice to have the third row for our kids friends and cousins.
Bart was great, and the whole team Michaud provided the best experience I've ever had buying a car; I would recommend them to anyone looking for a new or used car.
I enjoy it!
by dray13 from Merrimack NH
October 29, 2018
This car is a great ride. It's smooth and fun to drive. It has lots of space and an awesome looking interior. Included 3rd row seating which was an amazing option for a parent of 2. Great car. I'm enjoying it very much. Especially the all wheel drive for winter.
Dave was very knowledgable about all the vehicles. He didn't pressure me at all and he was a very affable person which made the whole experience better and made me feel more comfortable. I would recommend him to anyone and everyone. Dave can't come recommended high enough.
Good riding vehicle for the price
by Impressed consumer from Hamburg
January 8, 2019
Smooth riding comfortable vehicle capable of bad weather driving with very good gas mileage. It's stylish and yet functional for multiple needs.
I like that one can choose different transmission modes depending on the driving conditions.
Dave was very informative about the vehicles he showed me and was overall very pleasant and polite. I did not feel pushed in any way to make a decision, but still did because he helped me find what I was looking for in terms of features and price. There unfortunately was a long wait for the finances though, which is the only real negative I can think of. Overall, it was a pleasant experience and I am happy with my decision.
I recently bought a 2014 outlander sport
by will1000 from pgh pa
December 17, 2018
as a collision tech, this a good get around town car for a 2.0 with the cvt took a day or so to understand,good safety rating good mileage,
Very positive experience Dave and Rick were great. Everything went well financing and car was ready in a timely way. Dave was very good with follow thru All good.
Worst car I have ever owned.
by CatBat from Boston, MA
June 4, 2018
This car is without a doubt the worst car I have ever owned. It has a great exterior style, which is what drew me to it. However, within 4 years of owning the car (and having bought it brand new), everything was going on it. Things were falling off, parts were no longer working, cables were coming loose. Overall it was just not a reliable car, and a complete waste of money. Resale value was also horrible!
The experience was very non threatening or pushy. They were available for all questions and I was given all my answers so I could think about all aspects of the buy. It was a pleasure working with Mr. Moretti and not being pressured. I would recommend everyone to go enjoy the experience and professionalism that my family and I recieved.
by Sloan1728 from Maine
November 29, 2018
I bought this as a summer car to save a little money on gas (daily driver has been a full size truck so far) and have something that was fun to drive. I love the manual transmission and the interior styling on the GT looks amazing! I would definitely recommend this car to anyone looking for a fun, affordable sports car.
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