Although the car we wanted didnt work out, the customer service was excellent. MARCUS is a STAR! He should be in management. I have brought many mercedes in the past. Carmax is turning the tide when it comes to purchasing vehicles. The best thing to do when you buy any car is to take it to another mechanic, and then bring it back to the place to be fixed within the warranty period. The Truck I purchased from them a year ago had a few issues but they did take care of it and I've not have any problems since. Carmax has set the bar high for purchasing returning and anything to do with cars. BRAVO!
The service was good at first but after I backed out, they just ignored my request to get deposit back... The sales asked me to talk to front desk and front desk asked me to talk to sales. Very disappointed.
Let me start off by saying that I wasn't able to purchase a vehicle from RPM due to paperwork issues that were out of RPM control and mine.
To be perfectly honest with you I was scared to death that they were going to rob me blind because we're in different states and I wasn't able to view the vehicle in person. I was going to buy the vehicle sight unseen.
I prayed on it and put my faith in GOD and let me say that "Junior and Marcus" were not only HONEST, TRUST WORTHY and FAIR they were HASSLE FREE and the BEST car salesman I've ever dealt with. I regret not being able to complete the deal.
If I'm ever in the market for a new/used car from CA I'm checking RPM first, and I suggest you do the same¿¿
I was looking for a bmw, and after searching the internet for a week, I found one at RPM. The process was very easy. I called and made an appointment, went in and test drove a bmw 750. It was amazing, I loved it. The negotiations were easy, Frank the finance manager got me a great payment. The rest is history. Best and easiest purchase I've ever made! I recommend RPM to anyone looking for a great used car.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
My experience with carvana was and still is very good. I wanted to sell my can a few months ago and Madison was super nice. Undirtunately I had to cancel the sell bc of personal reasons. Now I???m again in the process of selling and Madison is super patient with me and so nice!
I posted my car on Craigslist. Never heard of Caravana before. Tom Perkins called me and told me about Caravan. He send me the link. Put a few information and walaaa, got my reasonable offer for my car. I attached a picture of my drivers license and the title of the car on the website. Made appointment to have them pick up the car, gave me my check......done. Seriously, it was that easy. Tom Perkins followed up the whole time with a text how the process is going. Best service. If you want sell your car with no hassle, go with Caravan. Thanks for the best service Tom.
Great from start to finish. Got me exactly what I wanted in terms of vehicle and monthly payment. I was even able to add an extended warranty without a bump in payment. Great crew here a must to see. Thanks guys
With the help of Brandon Horton, David Blanco, and Todd Klingbeil we had a great experience. My son LOVES his new car! From start to finish we were dealing with professionals.
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