Salesperson pretended to not know all the details of the issues of the car. However, they did provide Carfax and the staff mechanic's reports which highlighted major issues with the vehicle. I appreciate this information. I was knowledgeable enough to know how to catch the other things and to know not to ever listen to a salesman. I would go back.
We are happy we leased a new vehicle from Victory Sandusky Honda. Our Sales Rep, Jeannette McGory, Leasing Finance Rep, Ken Noser and the opportunity to meet the General Manager Gene Cappo was a great experience. They are willing to work with you and make you feel comfortable. We recommend this dealership if you are in the market for a Honda.
Bought what appears to be a very nice used vehicle. Jon Kelley was our salesman and he did everything he promised and was not afraid to do whatever he said he would do. No pressure what-so-ever. Everything was done in a timely fashion and ready for my signature! One of the best salesmen I have ever encountered. Definitely recommend him. Will go back to him when in need of another car. Very impressive dealership.
Victor was amazing no pressure no gimmicks and I got what I asked for didn't try to convince me to buy a new car or anything outside my budget Its the best experience I've ever had Very honest and upfront I honestly couldn't believe it
Purchaed 2 new cars within 3 months from Sunnyside
by Patricia K from Strongsville Oh
January 0, 2018
We purchased 2 new cars within 3 months. We are very pleased with both cars. We rate everything as Excellent. Both times we had Jon Kelly as our salesman. He answered all our questions and explained everything to us that we needed to know. Patricia K
Received a recall notice; called Service Dept. and spoke with Dan. He said to bring car in anytime and he would take care of it. Did so and was in and out in less than 1/2 hr. Service has never been an issue and Dan has always been extremely helpful and courteous.
Sunnyside Mitsubishi Sales Professional Sean Pontikos was extremely helpful recently when responding A.S.A.P. to my numerous emails and phone calls requesting information regarding a new 2017 Outlander Sport posted on the Sunnyside Mitsubishi, Middleburg Heights, Ohio website, before meeting personally at the dealership.
Our correspondence included as much information as Sean was able to provide regarding the “out the door” cost for the new 2017 Outlander Sport we were interested in purchasing, not including the trade-in value of our Mitsubishi Outlander.
We met with Sean at Sunnyside Mitsubishi to test drive the 2017 Outlander Sport which we had been discussing while our Outlander was being appraised.
After the trade-in value for our Outlander was determined, Sean Pontikos presented us with a personalized quote, printed on paper, which included every detail regarding the “OTD” (out the door) Total Cash Price for the vehicle.
We have been Sunnyside Mitsubishi customers for several years.
We have owned three Mitsubishi vehicles, one of which was purchased at Sunnyside Mitsubishi. All three vehicles have been serviced at Sunnyside Mitsubishi.
Sean Pontikos and everyone with whom we have interfaced at Sunnyside regarding vehicle purchases and service have been knowledgeable and professional.
We will recommend Sales Professional Sean Pontikos, and we will continue to recommend Sunnyside Mitsubishi to anyone who mentions that they are considering purchasing a vehicle to us.
I was very pleased as a customer. I had bought a used Mitsubishi Outlander for a great price. Nick and Vic we're great to work with and had wonderful customer service. I drove all the way from Michigan to Ohio and I'm absolutely in love with my new vehicle thanks so much guys.
Danny was great! First time i came in i was disappointed but got phone calls and came back in and they did everything they could to get me a car that i desperately needed....
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