New cars for sale near Oxnard, CA

A year ago I bought a new ID buzz and overall, the experience has sucked. This 5 star review is specifically for Francisco in the service department. Since day 1 of owning the brand new ID Buzz, the brakes have been TERRIBLE - squeaking and grinding every time I brake. I had brought the car to the Thousand Oaks dealership and the Woodland Hills dealership multiple times for the issue. I had been told that this is a normal problem, the metals they need to use in CA are going to squeak no matter what they do, the hubcaps were designed poorly so there isn't enough ventilation to remove dust and debris from the brakes, that it is my responsibility to be washing the car more and removing dust and debris on the brakes, and overall my complaints had been 100% dismissed. Finally, I gave up and just decided the car is a xxx and I will have to live with it. I brought the car in for unrelated issues and said nothing about the brakes. After this visit, Francisco brought the brakes up to me, noting how horrible they are, which I said I know, but it seems thats just how the brakes are and will always be. He said absolutely not, that is not normal and can be fixed. He is the ONLY person at VW who has actually CARED. He kept me in the loop of the whole process and completely FIXED the "unfixable" brakes. My brakes don't make a PEEP since he fixed them, they truly have not made a single noise since. I always wanted to love the ID Buzz and now I finally do!! I can't give enough praise to Francisco, it is so refreshing to be helped by someone who actually cares. Victor was also very helpful along the process of getting them fixed. Thank you guys! In my opinion, the only two people at VW (Thousand Oaks and Woodland Hills) that actually deserve a 5/5 review. :)

I traded in my 2018 AMG for an Electric EQB. I worked with Luis -who is AMAZING by the way. Also worked with the Sales Manager Jerry- who was also AMAZING by the way. Such great service not only I bought a new car but my daughter did as well! Soooo Happy

The Mercedes Benz GLE 350 is by far the best luxury SUV we have ever owned. I truly can't praise it enough. I honestly didn't need to take it out on the road to be convinced, I was still in the parking lot and knew I wasn't leaving without this vehicle. The interior ambient lighting and the personal welcome message when I get in is 2 of my favorite features of this vehicle. Also love that we can program the seat adjustments too, no more having to adjust the seat back to where I need after my husband drives it, just hit a button and my seat is back on the position I need. And I have never drove anything that drives this smooth!!

The quality of repairs was very good The service and support staff writer were very knowledgeible and accomodating

Purchased on 11/9/2024, excellent experience. Matt from sales did an outstanding job, I was an out of state buyer so required a lot of his time. While I had a lot of questions Matt made this the best car purchase experience. If they sell the type of car you are buying I highly recommend working with this dealer.

Mercedes Benz of Oxnard is an outstanding dealership for purchasing a car. From the moment we called to when we got there until we left. No pressure; they made you feel welcomed as part of a new family member. We drove from Lake Elsinore to Oxnard because Jesse(J-Rod, as my husband named him) was a warm and caring salesperson. He listened to our needs and provided the benefits of meeting our needs. We came to Oxnard Mercedes via my ADP company perks program. The presentation and information on the website were clear and truthful. Each time a staff member at Mercedes-Benz of Oxnard walked by, they took the time to make you feel welcome and shared a story about the value of getting a car that you would be happy with. I didn't leave feeling hustled or overwhelmed. I left the store with my new vehicle and had tremendous peace of mind. On top of that, Jesse (J-Rod) texted us to make sure we made it safe to return home. Thank MB for Oxnard for a great experience!

Everyone’s attentive and friendly at Envision Ford. Alex Torres is very efficient, courteous, and knowledgeable. Plus, he treated me with respect. Every time I take my car for service, I know I will have a nice experience… I’m offered a ride back, I’m offered a cold beverage or coffee, and my car gets washed! I am pleased with the service, thank you, I will definitely return.