Reception upon arrival for an oil change
November 6, 2018
upon entering the service garage, I was immediately acknowledged and directed by a young man (perhaps very early 20's). I entered the door to reception area and received a very warm and personable greeting by Doreen. She too was fantastic! She was knowledgeable in regards to every single question I asked. I was nervous as I am one of those women who firmly believe that dealerships long for the arrival of women so that they can overstate and overprice car issues. After feeling reassured by Doreen that I would be treated like family, I entered the waiting area. Another pleasant surprise! As a teacher who is ALWAYS working, I was able to sip coffee, enjoy a muffin and work on my laptop in a clean and comfortable area. Long story short, I will now not have to delay my next oil change, as I now know that I will be returning to a welcoming facility where I can work while I wait or if desired, I can simply relax or watch television. Thanks Doreen for renewing my faith in the car service arena.