I LOVE my new Mini Cooper bright orange convertible! It has so many cool features and it's amazing to drive. We even put the convertible down in winter with the windows up and it's not even that cold! The heated seats and colored lights on the dashboard are so wonderful. Tim and Abe were the best sales team ever! They were very patient with me while I looked at EVERY single Mini on the lot! I finally spotted the one that fits me perfectly. It's the first brand new car that I have ever owned and I have always wanted a Mini Cooper. Dreams come true!!!
Mr. Sahak was a pleasure! If your looking to buy a car definetly, he will work with you. My odds were slim low credit and a repo he made it happened with a 2017! Definetly if your looking for a car call him he changed my odds! Thank you melad!
Vroom rushed me thru the process of purchasing a vehicle from them. Had strict requirements of receiving payment within 48 hours. I was rushing my loan department to get my paperwork completed ahead of other customers in fear of losing the vehicle I wanted to another buyer. The loan paperwork and a check had to be overnighted to Vroom to meet their qualifications. THEN CAME TIME FOR THEM TO GET THE THINGS I NEEDED TO ME!!! I HAD TO REPEATEDLY ASK ABOUT THE ARRIVAL OF MY TRADE IN TO THEIR FACILITY (which they kept telling me for 15 days that it hadn???t reached their facility??!! Yeah right)!! THEY DRUG THEIR FEET ON SENDING THE PAYOFF OF MY TRADE IN SO LONG THAT THE 15 Day PAYOFF THEY WERE QUOTED EXPIRED AND I HAD TO PAY THE DIFFERENCE FROM MY OWN ACCOUNT!! I WAITED 26 DAYS TO RECEIVE TITLE PAPERWORK!! BUT THE PAPERWORK THEY NEEDED FROM ME HAD TO BE SENT WITHIN 2 BUSINESS DAYS!! YOU SHOULD GIVE AS GOOD AS YOU EXPECT, VROOM!! I HAD TO KEEP REQUESTING A REFUND OF THE $500 THEY CHARGED TO MY CREDIT CARD TO HOLD THE VEHICLE FOR A WEEK!!! LASTLY, the 2nd person I dealt with following the sales person was RUDE.
A very pleasant and positive experience with the vroom team. We found a car we liked and it was about to ship when they did the final inspection which they found an issue with the engine. At that point they called and let me know. We picked out another vehicle went through the process of signing everything with that one and went through final inspection. Within signing for the second vehicle and having it at our house was 7 days. Everyone on the team was very responsive and quick to answer any phone calls or emais. Overall very happy and will consider vroom again in the future. One thing that would have been better was if they did the inspection before the vehicles are on the site or before the paperwork is sent out just so it doesn???t waste as much time if the vehicle doesn???t pass inspection.
Patty, Boyd and Chris made my transaction quick and smooth. There's not really anything else to say. If you've bought vehicles in the past, you know how important that is. I was in, and out the door in just over an hour. That is not an exaggeration.
Walid - the owner makes shopping for a used car a pleasant experience. He's knowledgeable, honest, and not pushy. He answered my questions and explained options during my used car search. Walid advised me which of the three makes I was considering would be best for me - and why. If you want a fancy showroom - look elsewhere. If you want a good experience - look here.
Skylar was our salesman, what a nice, courteous young man and very helpful. Jason Vaughn, the manager, he was very courteous as well and answered all our questions. We bought a car from this dealership 2008 and we were very pleased with the whole process and the car was a great car. We decided to revisit this dealership and were once again, very pleased. My husband and I highly recommend this dealership and ask for Skylar. Thanks to Jason for all his help as well.
Daniel and his team took care of my Fusion. Fast and reliable services.
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