Charlie and Gene were fabulous to work with! Was pre approved before I even drove out there to pick the car up! Wonder to speak with Gabriela on the phone to make this all happen for me as well! Over all very professional and outstanding!! Would recommend to anyone!!
Even though I had an appointment and was running behind my service provider arielle accommodated my recommendations/needs for my vehicle. Also, I did not have to wait so long for my service to be completed. I loved that they provide complimentary shuttle service. The shuttle driver Isreal was very kind and respectful.
My service advisor did an excellent job of informing me what the techs found on my vehicle. He helped me determine how to best care for my vehicle and he arranged a rental for me while my vehicle was there for service.He also kept me informed during the service, and was very helpful.
Everyone was down to earth, friendly, and completely honest with me at this location. The buying process and the price was so much better at this location then at my home location so I drove one hour to get my car at this location.
It was time to upgrade to a new BMW after driving a 2003 325i for over 15 years! John Poli helped me dial in the perfect upgrade vehicle. He was a great salesman...knowledgable, courteous, and thorough. I love my new car, and look forward to continuing my relationship with the MY BMW dealership.
Very positive staff from initial phone call to working with Finance and driving off the lot! I knew this was where I wanted to buy based on how straightforward and prompt Alex was, I shopped around and this was where I found the best deal.
My wife n I bought another Nissan sat 15 after our Last car was totaled, everything when good during that process.
4, 5 days later my wife noticed that a little center piece of one of the wheels fall off, so Friday 20 I when to the dealership to see if they can replace that part !
The reason why they couldn't help me was that the manager already bought the copy key or second key are out his pocket!
So far this is the third car I have bought at this dealer
2004 Nissan frontier
2005 Nissan morano
2017 Nissan altima
They going to lose my business and recommendation over a $98 dlls worth part
I leased my new car here "Nissan Rogue" and the service is great. Phillip Mai the salesperson that welcome and assisted us is very helpful and knowledgeable. He well explained the details and features of the car. And Sam Elsherbiny their used car sales manager is very accommodating too.
Financed my first car here and it was a great experience! The staff was knowledgeable and helpful. ANITA the sales rep who assisted me in every step of correspondence was truly amazing and helped my pick the right vehicle for my budget. I couldn't have found a better place to start my car buying experience. THANKS GUYS!
I have bought like 6 cars from celia arreola de Alvarez I had gone to few other dealerships and they all trun me down cause of my credit and she did every thing that she could to get me in a new car with 4 miles on it and with a low carpayment if you are looking to get a great deal she the person to go with she treat you as if your her family and help you no matter what she is the best I am from Atwater ca and drive just to san Jose so she can help me .100 percent I'm telling to go to her she get u in a new car with a great deal
I went in to get my Service A completed for my GLC. The service advisor Don was great! My only complaint was the chat service. I made my appointment through the chat service and also requested a quote for the Service A. The chat representative quoted me $260 but when I asked the person over the counter, it was over $300. The representative at the register informed me the chat representative should not be quoting the fees for services as they are not an employee of the dealership. Hopefully, they get this taken care of soon because that can be misleading.
I had a great experience with these folks particularly with the help and assistance Bobby and Geri provided in closing and finalizing the sale. It made my first-time buyer a great experience and easier than I expected. Keep up the great work!!
Kurt helped me buy my first car and he was great! I was very insecure with the process, but he put my worries to rest. The whole sale happened faster than expected, but it's been a week now and I'm very happy with my car!!! Additionally the financial advisor was awesome. Jerry was her name and though my credit was a bit messy she was able to explain to me all of my choices now and in the future. Both Kurt and Jerry were a god send in my case and I'm very grateful to have had such an easy first time car buying experience. I would highly recommend this location!
No haggling, no bothering to try to sell me a car. It was great and they let me take my time. Very supportive of the process, but the salespeople would go missing at times - mostly because it felt a little understaffed for the amount of people coming in.
Just as the title says: very easy buying process, no obligation to buy. I've been to many dealers in the past, but this one from Hertz was the most caring about the customer and here I felt NO pressure to buy a vehicle, whatsoever. It felt like the dealer didn't care whether I bought the car from them or not.
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