Got an appointment next day to see about a burning smell with my car. Turned out to be a plastic grocery bag on my exhaust. Received an emergency call about my son in law while there. They were very helpful in rushing my car, so I could get to hospital. Will do all future car service with Hyundai of Kennesaw. Very professional and efficient.
I was in the market to replace my car and as a family we had purchased 3 vehicles with Darryl Elder. He has made the process very easy and with no pressure each time so we like to work with him. This time Darryl was on vacation and I dealt with one of his coworkers Tim M. Tim was very knowledgeable and patient trying to get me the best deal possible. At the time we could not close the deal as the numbers were not favorable. When Darryl came back from vacation Tim mentioned our efforts and Darryl reached out to me to see what we could do. I was happy to hear we could come to an agreement and I sincerley thank both Tim and Darryl for being processional in the process and working together to get me in the car I wanted! Because of the two of them my family and I will continue to buy our future vehicles there knowing we will be treated fairly. Please take the time to recognize their contributions to your organization as it will always come down to the customer interaction in the end for repeat business and customer loyalty!
Repeat customer. The salesmen are fantastic and the service department is outstanding. Between Marty (sales) and Josh (service) I wouldn't go anywhere else. Highly recommended whether you're looking to buy or just need an oil change.
Victoria was very nice! We drove 4 hours to test drive our car and she stayed after and waited for us to get there. Then showed us all the features on the car and allowed us to test drive. The vehicle was nice and very clean.
Debbie, was the best sales representative. She answered all questions that we had and handled several of our immediate concerns with our car. We needed a minor engine repair and she immediately arranged to have the car looked at by a mechanic and gave us a loaner vehicle without us having to ask. I have been so pleased with this purchase and would definitely use 1st Choice Autos again.
MyService Advisor is Derrick Howard. Each time I take my 2016 Toyota Highlander Platinum in for service I am greeted in a very friendly manner and rapidly receive a detailed assessment of my vehicle service needs.
Mr. Howard is very Customer Focused, a consummate professional and provides intelligent easy to understand explanations with frequent follow up while I am waiting for completion of service.
Without any doubt, this is the “Best” Automobile Service facility I have ever engaged. Derrick Howard deserves much of the credit for my satisfaction with service from Nalley Toyota of Roswell.
Julián was great. We didn???t have to haggle any prices. You pay exactly what they say your going to pay. He was very honest with us about the cars history. We were very happy with the customer service and the price
Excelente servicio en offlease. La atencion y el soporte recibido de Carlos y Chad debo decir fueron excepcionales, su apoyo y recomendaciones de las mejores que he recibido en cualquier dealer. Si tienen intencion de adquirir un auto usado, busca a Carlos y a Chad que seguramente de mostraran las mejores opciones de acuerdo a tus posibilidades y financiamientos sin muchas explicaciones y obstaculos. Garcias Un abrazo
My purchase was a bit lengthier in process than usual ,but it all worked out . My car salesmen Xavier Pena was professional and patient . Marc in the financial department was also very helpful and accommodating. I would recommend this dealership to anyone ,they have a wide variety of vehicles to choose from and many helpful staff .
This is the best dealer in orlando fl...my second time here and i always satisfied with the customer service they all provide...very good selections of cars and the people here are great thanks alot guys...see you in the next one👍
Went to the Dealership on Friday, all cars on the lot were clean which is a good sign. Found one that I liked, Had it inspected from my mechanic. There was a Check Engine Light. The Dealer Had it Fixed on Monday since his Mechanic was Closed on Saturday. Got a call to come in to verify the work. All is Good. We Negotiated and the car was purchased. What stands out about this dealership is that there is no pressure to buy. Also if you straight up with them then they will be straight up with you. Happy to say that the experience was great .
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
The information on vehicles provided in this service is supplied by the seller or other third
parties; Cars.com is not responsible for the accuracy of such information. Cars.com provides
service and materials without representations or warranties of any kind, either expressed or
See our terms of service for more details.