I was in a much needed upgraded vehicle and Honda Windward was the first dealership I went to. From the get go, Wade was friendly, helpful, and knowledgeable making my first car shopping trip easy. I ended up buying my new HR-V two days later. Honda Windward made this whole experience exciting and simple!
Went in to just look at a used car, we had been shopping for 2 weeks all over the island. Walked in, went for a drive and loved it, Bob L showed us the numbers and we countered and done. We drove off with a “new” car... He made it so easy it was amazing.
Great service, easy to schedule appointments and very efficient with completing the service. Never have an issue with scheduling or any type of errors on my service if it’s for a recall or just maintenance check up.
The moment I stopped by here, I was not really planning to buy a car. However, EJ was really helpful and persuasive. EJ tried to get what I wanted and he was successful to get me the perfect car I wanted.
And the atmosphere in the dealer shop was friendly. People were kind and EJ and one of people there even asked me to have some sushi, probably that was about time they had a lunch together.
At the end of conversation and procedure, I finally decided to buy a car, my new Passat there. And I am sure I will recommend this place to my friend, and I will probably stop by when I want to change my car in the future.
Jon is the best salesman I have ever worked with when buying a vehicle. I have had good experiences at Tony in the past with both a Passat TDI wagon and a Jetta TDI wagon. Fair, honest, no pressure, no back and forth. It was almost unbelievable. Jon explained the CPO warranty, road service, and features of the car in a clear and direct manner. I would definitely recommend Jon and will ask for him by name every time I come to Tony. Thank you Jon! You are truly a cut above.
Francis was our guy who helped us get the car we wanted and the payments we were looking for which were lower than we expected. He was really patient and understanding with us. Not to mention he???s a pretty funny and relatable guy! overall, our experience here have been great and this is our second car for them!
I came in to have my front windows and windshield tinted and Patti was outside welcoming me in. Her smile and aloha was very comforting. She made me feel like I was part of the Nissan ohana. She answer all my questions that I had. Patti is an outstanding asset to the customer service department. Mahalo to her for the excellent service. Patti is a 10 plus.
Tony Nissan has excellent customer service in both sales and maintenance. I bought a car while getting one fixed. The used car experience was less painful than it could have been!
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