I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Loved my salesman Richard. He is kind, personal, and listens! Never felt I was being sold, but rather he truly wanted to help me purchase a car I wanted to buy. I also want to thank Igor, who was kind, reassuring, and extremely helpful. He too is a true professional and a gentleman. The entire environment at Amato puts you at ease. Every one I had contact with at Amato is first class!!
Jake really made my first car buying experience even better. He helped me the whole way through looking at cars and picking the best one for me. I really appreciate everything he has done for me. Highly recommend him for any car buying, he???s so patient and so nice about everything. He???s was so excited when we found the right car for me. Having him help me and be so happy about finding a good fit for me was awesome. Great work keep it up!!
I went in to look at a car I wanted and I got the car at a great price. Kelsey was the best salesperson I've ever dealt with. There was no pressure into getting something I didn't want. I would recommend her for anybody. Amazing service.
Esxellent expirience I???m dealing with customer !
by Senny from DealerRater.com
December 1, 2018
From the time arriving for my appointment to the time I picked up my car, I was shown excellent customer service skills by the Service Advisor Jay Malkowski and Kyle the techitian. I came in on Friday evening with a problem of all my lights being on and FCW system failure warning. Jay and Kyle quickly diagnosed the problem and explained to me that fixing this issue will take leaving car in for a whole day . Jay advised me to bring a car next day in the morning, he had a nice, clean loaner car prepared for me that day. Throughout the day Jay communicated with me on what was the problem and how they will take care if it. I???m very pleased how well and with much attention to the details I was taken care of by Jay Malkowski. Definetely will return for the service to RussDarrow Honda on Browndeer Rd
The Nissan team was outstanding. They answered every question I had. They worked with me though out the whole processes. As a first time new car buyer it was scary but they made you feel comfortable!! David (sales) and the GM and Adam of the finance dept. All did a fantastic job thank you guys so much.
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