Today I had the first scheduled service on my new Frontier. Oil changed, purchased and installed running boards and a general inspection. All went well. I was VERY IMPRESSED WITH SERVICE. NICE COMFORTABLE WAITING AREA. I will have my Frontier serviced here always. Very respectful and friendly. Service was also quick....Thank you...
I really appreciate aaron and his supervisors listening and working with me. Im a single mother and needed the reliable transportation and they gave me just that. I will recommend anyone to aaron and his crew. My whole neighborhood likes my ride HHEEYYY...LOL.. I wont let you down. Thanks ah bunch!!!!!
Such a great team to work with. Everyone chipped in to take care of every question and every need that we had. My husband is not always so easy to work with. He really hit it off with one of the managers (Glenn Allen). We are still getting follow up emails and phone calls to be sure we are satisfied with our experience. It is nice to know that once the sale is over, they still care.
When I arrived at the dealership I was greeted by Jason Tate who was just finishing up with another customer. He was good and he was thorough. He was also probably juggling 3,4 customer at a time so there were some lulls and waits. Overall decent experience.
I did get the car I wanted but there was little budging on the price. Paid around $700-$1000 above the NADA suggested retail for the vehicle in excellent shape.
Also beware, their doc fee is $599. Around $200-$300 more than some of the other dealers I went to see. And there is no budging on that either. They were adament about that as well.
It appeared they had a very good inventory of vehicles and a wide variety of them too.
Beautiful experience with every single person I came in cont
by MIKALTANA1027 from DealerRater.com
November 2, 2018
Very professional and courteous the entire process.John was very nice and I would recommend him to anyone who was in the market for a car.Ally was fantastic with the paperwork as well very sweet person.
Salesman John Samson was awesome. He got me into a dream vehicle that worked for me with payments lower than I expected. He worked really hard to make sure I was took care of and I greatly appreciate him.
Simply a great experience and everyone was outstanding. There was no pressure to buy and I was given plenty of time to review all options. I visited all the local jeep dealers and was treated the best here. The manager AJ is a honest person and in the business for the right reasons. I would highly recommend driving to Lexington before any others.
Went a different direction, But a great experience
by gvandergriff from Rocky Point, NC
July 0, 2018
Called about a Equinox for my mom. Aron took my questions and said he would have Dean (the sales manager) call me back. To my surprise, less than 5 minutes had passed before Dean did call me back. He spent about 20 minutes on the phone with me answering questions, worked up a price, and emailed it to me. The price was easily the best quote I had received from over 6 different dealers. Mom ended up going with a different manufacturer and model, but I know when its time for a new truck who I am going to call 1st. Very easy people to deal with. Great service!
CarMax treats customers as they should be when they are purchasing a car. They do not pressure you and offer great services. They sit down with you and evaluate payment options that will make you most comfortable. I have nothing but praise for this team and this facility! I will recommend this facility to any and everybody!
Recently we purchased a Ford Expedition at Impex. Nasser was not high pressure and did what was necessary to make sure we were happy. The entire buying process was easy and very pleasant. I will recommend this company to my friends and tell them to ask for Nasser! Thank you so much for being so respectful and professional.
Brandon Rubeck took good care of me from when I pulled up until I left. He was very nice and knowledgeable. He explained what my car needed and how long the service would take. My car was completed in a timely fashion!
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