My car was serviced promptly and all work reviewed in detail. They also showed me the quiet working area to wait while I could work on my laptop during service and with complimentary coffee! Really appreciated!
We have purchased or leased a "substantial" number of vehicles over several decades. This was the best experience we have had with dealership personnel starting with the receptionist who connected us Arlington Fritz who introduced to his manager Syed Madni. From our entrance to the dealership through to closing the deal with Financial Manager Anthony Leli it was a pleasurable experience.
They really do want to see you in a brand new Mitsu
by Lilly from DealerRater.com
November 24, 2018
From the minute you park your car and walk into the showroom you are greeted kindly and attended to promptly. I had the pleasure of working with Santiago he was my salesman. Very attentive very knowledgeable about the Mitsubishi brand. I also worked with Cody who really worked hard to get me into a new vehicle. Finally wrapping up all the paperwork was Ray. He was very patient with all of my questions and made me feel at ease. I say Mitsubishi all the way!!
Hertz was my first stop of the day for car shopping. I had checked their website and saw a great selection of cars. My salesman was Chuck, who did an outstanding job as we test drove multiple vehicles before I found the one. From there it was easy, chuck kept me informed throughout the day on the status of the vehicle and when it would be ready to be picked up. I would recommend buying your car from chuck at hertz.
From start to finish, Jeanine was professional, attentive and the definition of PERFECT customer service. She is a star! Ed, the finance manager was patient in answering any of my questions and very informative. I've purchased a number of cars in my lifetime and this, by far, was the best car-buying experience I have ever had.
Jeanine Diehl is wonderful! She made our first car buying experience so seamless that we went back to her for our second. She is extremely knowledgeable and only wants what is best for the customer. We would go to her again!
Jeanine Diehl was my sales rep. It was nice not to be pressured into a higher priced vehicle . She was attentive, polite and helpful. The entire process still takes too long ie: credit report, trade value, etc. Happy with my choice and would highly recommend this dealership to others.
I am very satisfied with my experience! The staff was very kind and attentive. Jesus "Chuck" answered my ridiculous amount of questions and was very patient. This was the first time I had purchased a car on my own and I was not entirely sure of what I was doing, but Chuck made everything go very smoothly. Thanks!
I had jesus "chuck " very nice and honest person. Clean place and everybody smiles they are very attent to what people need. They have waters coffee, no hurrying people on making a decision they are not ready to take, they give space and time, thank you
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