My wife and i decided to just ???drop in??? and look around. We were greeted by Jeff Hill and immediately felt as ease. I served 25 years in the Marine Corps and have had my fair share of ???salesmen???. Jeff Hill was cut from a different cloth. His friendliness and no pressure sales had us convinced that this place is the place to buy. We came back later that night and approached by Roy Perez (who was also phenomenal). Decided to come back the next day, Jeff Hill wasn???t available but Rich Wood took amazing care us for the remainder of our purchase. I introduced myself to the GM Tony LaPuma and it was clear that he???s obviously running a tight ship. I would HIGHLY recommend anyone and everyone to shop here. Prices are beyond exceptional along with the no pressure environment. Thank You Automax Ocala for a memorable purchase
I came in to service my 2012 Tiguan and left with a 2014 Tiguan!! Marek is a really good guy and he spoon fed me the whole way! I would not have done this if it was not for him!!!! I felt like it was a fair deal. I recommend Marek if you want transparency! Thanks Marek... You Rock!
Service Dept personnel are friendly and very knowledgeable, answered all our stupid questions without making us feel
Like idiots. Would definitely use this dealership again. We were in and out in no time.
Tammy was our salesperson. She was friendly, knowledgeable and attentive throughout the whole process . She made sure we had a full tank of gas in our new vehicle too. Ryan was helpful and friendly for the finance process. Overall it was a good experience.
We had a wonderful experience at AutoMax! Tammy, our sales person was kind and knowledgeable. She took the time to explain the features of the car and was ver patient with us. Joe in finance was also wonderful, he pulled every string he had to get us in the vehicle we wanted! We had a great experience overall and would recommend AutoMax Ocala to anyone!
Brought in my newly purchased 2017 Prius (DeLuca Vehicle was demo but purchased at another site) for regular service. Additionally inquired about an extended warranty. I was assisted by Brie Cohen in Service and Adam Phelps in the Finance Department. Brie was excellent, explained what was covered under the 24M mile warranty and told me that I was covered at no cost for what I was doing that day. I was pleasantly surprised as I had expected to pay for service. She then did a hand off to Adam for the warranty (giving me a tour of the facility on the way). Afterwards, when my car was ready she went with me to the car and showed me some things since the car did not come with a owners manual. In addition, Adam made the warranty process effortless, explaining all my options and coverage's. I purchased an extended warranty and maintenance plan. I had every intention to buy that day and never felt pressured. Adam was pleasant to work with, answered all my questions and made me feel at ease. All in all, a great customer experience.
Awesome!! I have chosen Pearson for over 10 years! Shout out to my boy Al Jay!! My car needs lots of work its over 10 years old! The willingness to work with me and write me a service plan really helped me out.
We purchased a car there previously and returned because we were very happy the first time. Very pleasant experience. Salesperson went out of his way (Clayton Elliott) and actually came home with us to pick up one of our trades and so we could bring the new car home and not have to go back. Very professional. Fabio in Finance Dept. is great. Dave Ridgway is excellent at what he does. Very pleasant experience and will return for future purchases. Have recommended several neighbors who love our car. By the way we love our new Rogue. Second one we have owned. Way to go Pearson Nissan.
I went to see Al Jay a week ago the service I received was second to none, he was professional and so helpful I have never had customer service like this and I am so very grateful for all the help and kindness I will only deal with this dealership. Thank you Al Jay .
Erica is an outstanding informed professional yet fun sales girl who finds what you want and gets it done!!! She truly cares and her follow up is great!
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