I always hate the car buying process. I usually go with my guard up. John was very easy to work with. The car was great, the process smooth, he explained everything and answered all our questions. We got a great car at a great price, couldn't ask for more.
I went to 3 cities and 5 dealerships looking for a specific type of vehicle. Rossco was one of those dealerships. At each of the other places I visited I felt somewhat intimidated by the sales staff but not here at Rossco at all.
Ricky was very friendly, professional and helpful. When diagnosing a possible issue with the car, he suggested exactly what I was thinking and we worked it out immediately.
The price was half KBB suggested price, CarFax was exceptional and the car drove out better than any of the others I tried. How many dealers this size offer CarFax "free" report - none I've found!
If I could give a higher score I would - extremely happy with value.
a preface: I hate car buying experiences in general as have had bad experiences the last 30 years. Given that, I was really glad to have gone here (the salesman Breck in particular) to make it a non stressful event for me this time, and also my previous purchase also a few years ago. Price was really good and no haggling needed nor desired on my end. I dont usually do surveys of any kind, but I would recommend this dealership for sure.
Moe spent over an hour going over everything in my car and showed me how things work. He was so polite and very knowledgeable. Kristin in finance had everything ready and was in and out in very little time. Both were very friendly and made me feel like the queen for the day. Thanks for an easy day buying a car !
I was greeted right away. The sales and finance people where very friendly and helpful. They answered all of my questions. Nick asked what I wanted and the 1st truck he brought to show me was the one I bought. I would definitely go back to Mcgrath’s to buy a vehicle in the future. If you ever go to McGrath Chevyland asked for Nick Gordon he will help you and treat you good.
The salesman was great and worked with us. The problem came up when we were told that a specific problem was fixed and it had not been. They promised someone would call me to talk about it but they did not. They could have been more forthcoming.
I was driving in to work and all of a sudden I had warning lights come on in my Trax. I had no idea what was wrong. So, I pulled in to Billion Chevy. It was a little before 7:30, and I didn't have an appointment. They took my vehicle right back and checked it. Nothing was wrong. They thought it was just from the sudden change in weather to cold temps. They reset the computer and checked the pressure in all of my tires. It was fine after that.
Not only Billion ,but my salesman did a terrific job. It is not easy car shopping during a Hawkeye game.
While waiting for finance they had the game on, beverages available. The salesman did not just leave me to sit there. He was talking with us the entire process. I appreciate the work they put into selling a vehicle. Having a reliable vehicle from a professional dealership who wont sell you a junk vehicle is a blessing.
My car was towed to the dealership from Cedar Rapids, the day before Thanksgiving. The repair was taken care of that day, including an oil change that I requested after the repair was made. Everything was done with the least amount of disruption in my plans for the holiday.
Second Jeep purchased from Joe Stroppel, honest & works hard. Andy is great as well getting us such a great rate! We will continue to get our vehicles serviced here as well as all of our future purchases.
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