It was nice to get beyond the dickering that one is always subjected to from car salespeople. Buying from the comfort of home was nice.
Love this car!
by TerriThompson from Yakima, WA
December 28, 2018
This car meets all my needs. Its the first car that I've felt immediately comfortable in! Has tons of leg room, don't feel cramped and is super sporty looking. Love the automatic start!!! On these cold days its so nice to be able to start and get into a warm car!!!
All around great service. Friendly and honest service. Comster service was always available. I recieved my vehicle within four days after the completed process, of paper work.
Nissan has always exceeded my driving expectations
by Out-of-Towner from Abilene, TX
December 27, 2018
I believe The Nissan Altima has set the trend in styling since 2004. Since that year, other makes have obviously copied the body style. Performance, comfort, economy, dependability — all eleven Nissans I’ve owned have exceeded my driving expectations.
Vroom rushed me thru the process of purchasing a vehicle from them. Had strict requirements of receiving payment within 48 hours. I was rushing my loan department to get my paperwork completed ahead of other customers in fear of losing the vehicle I wanted to another buyer. The loan paperwork and a check had to be overnighted to Vroom to meet their qualifications. THEN CAME TIME FOR THEM TO GET THE THINGS I NEEDED TO ME!!! I HAD TO REPEATEDLY ASK ABOUT THE ARRIVAL OF MY TRADE IN TO THEIR FACILITY (which they kept telling me for 15 days that it hadn???t reached their facility??!! Yeah right)!! THEY DRUG THEIR FEET ON SENDING THE PAYOFF OF MY TRADE IN SO LONG THAT THE 15 Day PAYOFF THEY WERE QUOTED EXPIRED AND I HAD TO PAY THE DIFFERENCE FROM MY OWN ACCOUNT!! I WAITED 26 DAYS TO RECEIVE TITLE PAPERWORK!! BUT THE PAPERWORK THEY NEEDED FROM ME HAD TO BE SENT WITHIN 2 BUSINESS DAYS!! YOU SHOULD GIVE AS GOOD AS YOU EXPECT, VROOM!! I HAD TO KEEP REQUESTING A REFUND OF THE $500 THEY CHARGED TO MY CREDIT CARD TO HOLD THE VEHICLE FOR A WEEK!!! LASTLY, the 2nd person I dealt with following the sales person was RUDE.
beautify designed and reliable car
by robertrose238 from desoto,mo
December 22, 2018
By far a great choice in dependability and economic.sporty but also a family car.very sleek..im very satisfied. I would recommend this car to anyone. Great on gas and beautifully designed.
A very pleasant and positive experience with the vroom team. We found a car we liked and it was about to ship when they did the final inspection which they found an issue with the engine. At that point they called and let me know. We picked out another vehicle went through the process of signing everything with that one and went through final inspection. Within signing for the second vehicle and having it at our house was 7 days. Everyone on the team was very responsive and quick to answer any phone calls or emais. Overall very happy and will consider vroom again in the future. One thing that would have been better was if they did the inspection before the vehicles are on the site or before the paperwork is sent out just so it doesn???t waste as much time if the vehicle doesn???t pass inspection.
Best Car I've owned
by Jamie from Gulfport, MS
January 3, 2019
This car is very comfortable. Easy to drive has all the bells and whistles. Without breaking the bank... This is the third Altima I've owned..
Moe spent over an hour going over everything in my car and showed me how things work. He was so polite and very knowledgeable. Kristin in finance had everything ready and was in and out in very little time. Both were very friendly and made me feel like the queen for the day. Thanks for an easy day buying a car !
by Matt from Greenville, SC
December 15, 2018
I have owned this car for 9 years and have not had any problems mechanically with the car. It has plenty of leg room in the front. The drive is nice. It is not a very sporty drive, but it gets the job done when you need it to. I get about 24 mpg combined. I would definitely recommend this car to someone looking for a used car. It has a great design and the interior is nice.
What an amazingly experience! Never thought I would say that about buying a car! What an amazing staff, selection and hassle free pricing. Highly Recommend!!!
This is my 3rd Altima.
by Mike K from Brandon, South Dakota
December 31, 2018
The car surpasses all my expectations with reliability and fuel mileage. I average 60, 000 miles per year, and get 35mpg in winter, and 40mpg in summer months. Rotate tires, change oil, never a issue and has a high trade in value at 90,000 miles..
This was the most positive car buying experience I've had. Found the vehicle and emailed Don to get some info. Was able to take it home overnight so my husband could see it. Went in and was able to accept their first offer on trade and car price. Straight forward, fair and NO Haggling. Didn't feel any pressure to buy, all my questions were answered and everyone was so nice. Would highly recommend buying here!
by Susan from Rutherford College, NC
January 7, 2019
This car meets my needs. Great car and fun to drive. Car has plenty of room and is very stylish inside and out! Great car for the money!
I saw several vehicles of interest in their inventory on Facebook Marketplace and drove an hour to see and test drive three different vehicles. I did not call ahead, but was instantly greeted and allowed to set my own agenda and test drive all three vehicles. The salesman, Kevin, was very accommodating and helpful with no pressure at any point. Once I identified the vehicle I preferred, I found them to be forthright and fair in negotiating the price, including my trade in. From there, their Finance Manager, Kai, was very helpful in completing the paperwork and accommodating our schedule. I had a five star experience and would gladly recommend this dealership to anyone in the market for a used vehicle.
Reliable and trouble free.
by Golfnerd from Norman, OK
January 10, 2019
Consumer Report rated this car as one not recommended. I bought this car new over five years ago and have no problems at all. I sometimes don’t know how cars get there ratings. I feel real good about car.
Transmision replaced twice under extended warranty
by DMJ60 from Endicott, NY
January 1, 2019
I usually keep my cars till they are dead. This vehicle I bought the extended warranty. Transmission taken apart and replaced under the main factory warranty. Once replaced under the extended warranty. But still driving, 130k miles. Body is doing good so far.
I have been here before for warranty work and was impressed with each visit. Normally I find car buying stressful and irritating. Just had the best experience EVER at billion auto kia iowa city. Manager and sales staff are friendly and professional. Totally stress free experience!
Used faulty power steering pump
by Dissatisfied from Red deer Alberta
January 14, 2019
Power steering is loud and whining but Nissan says it is normal noise. Changed to different power steering pump in2018 but won’t replace 2017 pump
I was driving in to work and all of a sudden I had warning lights come on in my Trax. I had no idea what was wrong. So, I pulled in to Billion Chevy. It was a little before 7:30, and I didn't have an appointment. They took my vehicle right back and checked it. Nothing was wrong. They thought it was just from the sudden change in weather to cold temps. They reset the computer and checked the pressure in all of my tires. It was fine after that.
Reliable Needing Only Minor Adjustments
by SLA from Irving, TX
December 18, 2018
Great car, but it sits extremely low. You have to be careful pulling into parking spots so as to not scratch the bottom of the car. The rear view camera also blacks out from time to time. New software should address this concern. Other than that, Nissans are very reliable, their parts are usually cheaper than others, and this is a big body car which is very comfortable for me being tall.
Second Jeep purchased from Joe Stroppel, honest & works hard. Andy is great as well getting us such a great rate! We will continue to get our vehicles serviced here as well as all of our future purchases.
by Sunshine from Whitehall ,Pa
January 8, 2019
I went to the dealership to look at some cars . I seen a 2008 Nissan Al 2.5 a. I like the vehicle but I heard some things about the CVT Transmission issues. So im.not sure I want to go through this issue. The sales guy said that there hasn't been no issues with the car , just that he changed a fuse and the vehicle has no other issues. There was 2 other vehicles 09 Camry, 09 Sentra , considering . I like them all. Can someone tell me what I should choose?
2 phone calls and 1 meeting...and the vehicle showed up. Exactly what we wanted...but with more options. Spent a great deal of time going over all the "features"... Why go anywhere else?!!! Beyond great service!
Most reliable car I’ve ever owned
by MissingMyAltima from Hampton, GA
January 4, 2019
This car meet all my needs!! In the 4 yrs I never had a single service issue outside of normal service things. It just lost its value really fast which is the only reason I traded it.
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