by Henry Phifer & Karen Hill from Salem, Virginia
October 26, 2018
Emma Rodriguez was the best. There aren’t enough words to express how gracious, courteous and helpful she was throughout our entire experience. Duncan Suzuki with Emma Rodriguez have customers for life!!!
Thanks so much to Emma, David, and Jason!! They made purchasing the car we wanted so easy and actually fun to do. We will definitely be buying Chad a new truck from you guys in the future. Thanks again!!
I was looking for a SUV on line.
I found one I liked, I inquires.
Emma Rodriguez, responded and stayed on top of everything.
I went to see the vehicle, she asked questions ,the next thing i know .I was waiting for my credit to be approved. . Everyone there was very helpful and very nice. Thanks to you all
Was looking for a good used quality vehicle and found it at Duncan! They are great people to work with and will do everything to get you in a vehicle. Emma was great to work with, friendy and not pushy, treated me like family! I will return when looking for another vehicle and would recommend this dealer to everyone!!
My experience purchasing a vehicle at Crossroads of...
by BCROBINSON from DealerRater.com
December 5, 2018
My experience purchasing a vehicle at Crossroads of Lynchburg was truly a pleasant one. The process was smooth and my salesperson, Jeff Fleenor, was great to work with. He was quick in offering us assistance upon our arrival in the parking lot and remained helpful through the end of the process. He had a polite sense of humor which made the experience more comfortable and enjoyable. I would definitely consider Crossroads of Lynchburg for any future needs.
We have bought at least 8 Hondas from Woodson Honda and have always been treated with friendliness and courtesy. The salesmen are helpful and work diligently to make us happy! The way we are treated is the reason we continue to go back. Honda is the brand we love and have never had any mechanical issues with our vehicles.
The Service Consultant, Haley Ashwell always has a smile on her face when you enter the garage. She takes the time to listen to the issue you maybe having and provides good suggestions for my visit. When picking up my car she provides me with a breakdown on the cost, what the was done on the car and briefly goes over multi point inspection on items that may need to be serviced. She deserves A Top Hat or Customer Satifaction recognition Award.
Wes was very friendly right from the start. He met us on the lot with a smile, didn't hesitate to get a tag so we could test drive the vehicle. There was no pressure from him at all to buy the vehicle. Once we made our decision to buy , he was fast to get our offer in and approved. He didn't hesitate to help remove our toolbox from our truck,and didn't mind getting his hands dirty in doing so.
I had the pleasure of Dealing with the team at the berglund used car on Williamson road last month. Walked away with a Jeep that my wife loves. A big shout out for Mike StClair for his help and kindness with my wife that doesn't speak English. Great job and thanks
the employees there are second to none very nice facility great inventory to choose from the service dept will not rip you off like some dealerships
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