Nissan for Sale in Lexington, KY

Excellent buying process. Alex in sales, Wally in Mgmt and Dan in service are all top notch professionals in my book. Whole process was completed in just over an hour.

After spending the first half of the day having an awful experience with a local dealer, I looked online and I found the specific car I wanted at the Don Franklin dealership. It was an hour and a half away from where we lived. Not wanting to waste the miles or their time, I called to see if they could get me the car at the price I wanted. After 15 minutes total they had met my price point and a statement was being emailed to lock in the price. I was beyond impressed with Jon Berry who helped us with the entire process. He was no nonsense and upfront about everything. We called on the drive there and he had everything ready when we arrived. The entire process there took an hour. We left with the exact car I wanted at an even lower monthly payment then I asked. Very impressed with this dealership and we would drive an hour and a half again for our next one.

Jennifer Belcher at Nissan is a dedicated, professional salesperson.

The overall experience at Don Franklin Nissan was excellent. I purchased a new 2017 Nissan Murano and I could not be happier with the excellent service and the overall buying experience at this dealership. The sales associate you helped me was Greg and he was awesome. He went above and beyond to make sure the deal went through the same day. I would highly recommend Greg and Don Franklin Nissan to all!!!!

We just bought a 2017 Nissan Rouge from Don Franklin. This was one of the best car buying experiences we ever had. Mark Watson was great. He listened to what we wanted and didn't try to push us to something we didn't want. There was no going back and forth with the price or our trade-in. I would recommend Don Franklin to everyone.

Just bought a 2017 Titan, Chris Walls was a super sales rep. Knowledgeable, proactive and he's a veteran like me. Overall a great buying experience.

Just bought a used car from Don Franklin. Chris Walls was our sales person. He was great to deal with. He listened to our desires in a vehicle. He was knowledge of the vehicle particularly the "bells and whistles" and assisted us in getting to know the capabilities of vehicle. Thanks Chris for your great service!

We were looking to purchase one vehicle only and instead left with two! Everyone was so patient with me and my family, I had my kids with me and Chris Walls was so patient and understanding. Customer service is beyond expectations and everyone went an extra mile to keep my us satisfied. Right from the beginning, Chris worked with our price range and was very patient bringing us cars to try so our kids (yong kids) wouldn't have to walk. He was able to get us two cars with a trade in that we owed money to within our price range. We were shocked when he said it was a done deal! There's a room in the back with drinks , food and games for kids and after purchasing two brand new vehicles and trading one in it was a much thanked feature of the dealer. Chris walls was able to make a great business for us and we are so happy!!! Thank you Chris !! We will surely do business with you when our leases are up and I will recommend you to anybody who is search of a new vehicle. Thank you again ¿

This is a great place to get your car. We went in right before they closed in the pouring rain and Chris Walls took great care of us through our car purchase. I would recommend this dealership to anyone.

Jarred was the person I worked with the longest. He was very friendly, courteous, helpful and professional. He worked hard to try to get me the best deal that stayed within my budget. He and JP stayed almost an hour past closing, because of an issue with my insurance, to get the deal through. Jarred personally. delivered the car to my home the next day and has followed up a couple of times since then to make sure everything was working okay and to see how I liked the car. He seemed very genuine and sincere unlike other sales people I've dealt with in the past. JP and Chelsy were also very professional, courteous and helpful. However, I spent very little time with them Jarred and JP gave me lots of advice related to the vehicle as well as financial advice for the future. All in all, I am very satisfied with the great service I experienced. The car drives like a dream too. I will definitely refer family and friends if I learn they are in the market for a new vehicle.

precise and informative. went beyond other dealership services to ensure that all recalls were installed. management was helpful and reception friendly. will be using the facility full time in the future.

Outstanding buying experience. I was interested in an minivan or a SUV, and wanted to shop several brands. Going to Gates dealerships in Richmond, KY is the ideal way to shop for a car with a Honda, Toyota, Hyundai and Nissan dealership all within a stone's throw. Monica Reed Feigel from Gates Honda was able to take me to the Toyota dealership as well as the Honda dealership and patiently worked with me over several visits until I made my decision. I settled on the 2019 Odyssey, which is an outstanding vehicle that is competitively priced, but far outweighs its competitors for fit and finish. Brian McMahan in finance guided me through the car buying process expertly with integrity and transparency. Great people, great vehicle, great price.

My experience was excellent. The salesman Greg Fath really took the time and effort to help us pick out what we wanted . We chose Sonata Sport and very happy with our choice . Had great conversation with him . Drive to Gates Hyundai in Richmond

Great sales staff. I didn???t purchase a car from them on my first visit but they will be the first place I go when I am ready.

My experience has been very consistent with the service department. They keep appointments, work quickly, and resolve the problem. The prices seem to be fair and they do a lot for free.

Hello I would just like to say that Rick Asher is one of the best if not THE best car dealer I???ve ever talked to he helped me through the process and everything so thank you rick for the great service!!!!

I won't lie, I had a bit of a rough start with Gates Honda, as there was a typo on the website that through things into a bit of a disarray and the sales manager was a bit rude about it, but after concluding my initial call to express interest in purchasing a vehicle, he called back and apologized, and the GM himself made it right. We came in to purchase the vehicle, and the GM, Lance, was very personable and friendly. They made us a great deal. We worked with Kimberly primarily. They took the car through service and cleaned it up and even topped off the gas tank. Unfortunately, when I arrived home, I realized the key wasn't physically turning the lock in the door (it was a used vehicle and the lock pin seems to have been disconnected internally in the door). I called and spoke to Ra'Shaun who sent someone down to pickup the vehicle and take it to service and fix it and bring it back. That was very convenient for me, as I couldn't afford to take time off of work, and we live a decent piece away from the dealership. While driving the loaner vehicle, I realized my vehicle was missing a very important part... the center console cup holder. Hey, that is very important. ;) I called back to inquire about where to purchase these and talked to Kimberly who said it should have been there but as the car was used, it likely had been missing. She referred me to Justin in Parts. Justin was awesome. He offered to order them and was going to cut me a great price, but I'd have to pick them up as they don't ship out from the dealership. Once again, living a decent amount away from the dealership, I started to decline, then Justin told me to grab the ones from the loaner and he'd replace the ones in it instead. That was so helpful, as I'd already been scouring the internet in search of replacement cup holders, and unless ordering from Honda, they seem to be scarce out there. My car has been a great purchase and it is in fantastic condition and drives wonderfully. I have no doubt that it will last me well for years to come. I appreciate Gates Honda's commitment to sales and service and their every effort to make things right. I look forward to working with them again in the future.

This is a great dealership. Second vehicle we have purchased and they are always very informative and actually quite fast. Will certainly continue to support !

I worked with Buddy on my vehicle purchase. He was patient, friendly and knowledgeable. I would recommend him to anyone looking to purchase. I will definitely return to Gates.