Outstanding buying experience. I was interested in an minivan or a SUV, and wanted to shop several brands. Going to Gates dealerships in Richmond, KY is the ideal way to shop for a car with a Honda, Toyota, Hyundai and Nissan dealership all within a stone's throw. Monica Reed Feigel from Gates Honda was able to take me to the Toyota dealership as well as the Honda dealership and patiently worked with me over several visits until I made my decision. I settled on the 2019 Odyssey, which is an outstanding vehicle that is competitively priced, but far outweighs its competitors for fit and finish. Brian McMahan in finance guided me through the car buying process expertly with integrity and transparency. Great people, great vehicle, great price.
Most reliable car I’ve ever owned
by MissingMyAltima from Hampton, GA
January 4, 2019
This car meet all my needs!! In the 4 yrs I never had a single service issue outside of normal service things. It just lost its value really fast which is the only reason I traded it.
Gates Nissan Service personal always give me the Best Experience for the last 5 years. I chose to buy my car here because of the excellent service I had received on my previous car from them. They are thoughtful of my needs and time. Always courteous and respectful. They know my car and they know me! They do their best to work within my budget and my limited availability with my work schedule. They always make me feel important and not just a number. Great people!! If you need your car serviced there is no better place to take it!!!
Most reliable car i have owned
by Grandmama from Victoria,b.c
January 12, 2019
This car is very roomy,stylish reliable & fun to drive. My family just love being in it. My first suv and we are very happy.
Mr, Dutch Moore, Is Excellent , Very Knowledgeable , and efficient , Great Customer service. Mr Moore met me with a smile / Hand shake. He was A pleasure to work with. I will return for my next car purchase And will highly recommend to others. Awesome Job! Dutch , Love my beautiful car . Many Thanks . CINDY RN, BSN .
Best SUV in the market
by Dianan from Dallas tx
November 30, 2018
We had a pathfinder since new in 2014, great driving, smooth ride, spacious because comes with 3rd row, gas saver, powerful engine overall this is the best mid SUV from Nissan.
After spending the first half of the day having an awful experience with a local dealer, I looked online and I found the specific car I wanted at the Don Franklin dealership. It was an hour and a half away from where we lived. Not wanting to waste the miles or their time, I called to see if they could get me the car at the price I wanted. After 15 minutes total they had met my price point and a statement was being emailed to lock in the price. I was beyond impressed with Jon Berry who helped us with the entire process. He was no nonsense and upfront about everything. We called on the drive there and he had everything ready when we arrived. The entire process there took an hour. We left with the exact car I wanted at an even lower monthly payment then I asked. Very impressed with this dealership and we would drive an hour and a half again for our next one.
This is my 2nd Rogue car
by connie from Tucson AZ
January 11, 2019
I love driving my new car got all the accessories that I need plenty of rooms for groceries and other thing excellent for traveling or camping.
The overall experience at Don Franklin Nissan was excellent. I purchased a new 2017 Nissan Murano and I could not be happier with the excellent service and the overall buying experience at this dealership. The sales associate you helped me was Greg and he was awesome. He went above and beyond to make sure the deal went through the same day. I would highly recommend Greg and Don Franklin Nissan to all!!!!
Love the body and the size
by dragonflydreams from winston salem nc
January 10, 2019
Loved the style of this and perfect size for my family, I needed a SUV and was nervous to get one because I was used to a small car. But the Rogue Sport was perfect.
We just bought a 2017 Nissan Rouge from Don Franklin. This was one of the best car buying experiences we ever had. Mark Watson was great. He listened to what we wanted and didn't try to push us to something we didn't want. There was no going back and forth with the price or our trade-in. I would recommend Don Franklin to everyone.
My first car purchase
by Les from Midlothian,IL
January 2, 2019
I’m very excited as it is my very first car purchase. So far it has drove very smoothly and I think it’s the best for your buck.
Just bought a 2017 Titan, Chris Walls was a super sales rep. Knowledgeable, proactive and he's a veteran like me. Overall a great buying experience.
Nissan makes a great vehicle. Good buy.
by HotRod from Richmond VA
December 19, 2018
Looked at many SUV’s. The Armada is a great deal for what you get. Very stylish design, third row seats lay just about all the way flat which is perfect for our two large dogs. Surprisingly the Armada drives like a mid side vehicle and also has plenty of passing power when needed.
Just bought a used car from Don Franklin. Chris Walls was our sales person. He was great to deal with. He listened to our desires in a vehicle. He was knowledge of the vehicle particularly the "bells and whistles" and assisted us in getting to know the capabilities of vehicle. Thanks Chris for your great service!
Very reliable car
by Grandmama from Victoria,b.c
January 12, 2019
This is the first suv our family has ever owned. Very impressed by the way it drives. Its safe,reliable and suits our needs.we love it.
We were looking to purchase one vehicle only and instead left with two! Everyone was so patient with me and my family, I had my kids with me and Chris Walls was so patient and understanding. Customer service is beyond expectations and everyone went an extra mile to keep my us satisfied. Right from the beginning, Chris worked with our price range and was very patient bringing us cars to try so our kids (yong kids) wouldn't have to walk. He was able to get us two cars with a trade in that we owed money to within our price range. We were shocked when he said it was a done deal! There's a room in the back with drinks , food and games for kids and after purchasing two brand new vehicles and trading one in it was a much thanked feature of the dealer. Chris walls was able to make a great business for us and we are so happy!!! Thank you Chris !! We will surely do business with you when our leases are up and I will recommend you to anybody who is search of a new vehicle. Thank you again ¿
reliable during winter season
by jahlove from grande prairie, alberta
January 11, 2019
it is a very spacious car good for families and very reliable during winter specially it is all wheel drive and it has fuel economy
This is a great place to get your car. We went in right before they closed in the pouring rain and Chris Walls took great care of us through our car purchase. I would recommend this dealership to anyone.
2017 Nissan Titan
by Sylvia2017 from Ocala Florida
December 19, 2018
The 2017 Titan is a really nice truck my husband is so in love with it. It has power of any F250 and it will get up and go.
I had to have my vehicle towed in and I was expecting the worse. It was fixed in one day and the cost was reasonable.
Excellent in bad road conditions
by katjo from Missoula, MT
December 31, 2018
This car has everything I was looking for without all the bells & whistles I didn't need. It handles great on icy roads & is extremely comfortable to drive. So far-I haven't even used half the features it has.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
NISSAN vehicles ROCK!!!
by Pro Pro from Round Rock, TX
December 14, 2018
I’ve driven Nissan vehicles since the Stanza came out. Nissan has done right by me and my family.
If you’re looking for a dependable vehicle with all the latest in style and safety features then Nissan is the vehicle for you.
Keep up the great work NISSAN
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
Love the truck. Nicest vehicle i have ever owned
by LaurelandDan from Tulsa ok
December 14, 2018
Great size, wonderful ameneties, and perfect truck for us. We love the heated seats, the way it rides and drives. It is very luxurious truck. Handles very well. The gas mileage is as expected.
Fast friendly service. Nice waiting area with free donuts and drinks. Clean restroom close to waiting area. TV available too.
Amazing car, I’m glad this dealership help me out.
by Jay from Dayton ohio
December 30, 2018
It’s awesome. I owned a 280 Z, at 300 Z, and now a 370 Z. Amazing vehicle for the price. It’s my daily driver. Very comfortable and I average 28 to 31 miles to the gallon on the highway. The sticker of 25 is wrong.
I was shopping for a reliable used car for my son, and we couldn't have been more pleased with the process. Mike was very easy to work with. He answered all of my questions, and we were able to work a good deal. I would highly recommend both Mike and this dealership. Very nice people and easy to work with.
A very good replacement for my deacest Jeep Liber
by PaulMarc from Fayette, Maine
January 14, 2019
I have only had it for a week now and I am enjoying it a lot. It is making a good replacement to my Jeep Liberty that recently died. Thank You.
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
The information on vehicles provided in this service is supplied by the seller or other third
parties; Cars.com is not responsible for the accuracy of such information. Cars.com provides
service and materials without representations or warranties of any kind, either expressed or
See our terms of service for more details.