Our experience with BMW Pleasant Grove was very positive. They listened to my criteria and found the best car for me. They were very accommodating, negotiable and not pushy. I bought a car I love! Andy and Chris were great to work with!
I was thrilled when we found two possible vehicles at Ken Garff Ford because how much some of our family members loved other Ken garff locations, but sadly this one was not a good experience. Aside of the lack of assistance in finding a vehicle where we had to physically reach out to a worker passing by and ask for some help to finding the vehicles on the lot to those that were presented to us, they were filthy and we were told we would get an "IOU" on a deep clean and any fixtures that needed to be done after purchasing the vehicle. Bummed we had the experience we did.
This is the best car buying experience ever. I have bought many, many cars over the years and each time, I came away feeling like I got taken advantage of. I feel that Doug Smith Auto does have the best prices around. And from experience when we have used their repair shop, they are honest.
Great customer service! Was willing to fight for the best price possible, and work with my situation. Was kind, willing to listen. Ramone and Bryson were very knowledgeable and able to answer all questions.
Axel is honest, genuine and fun to work with. Yes, the finance guy is fun! He went above and beyond to work with me and my situation. I left feeling good about the financing, and amazing about the car I brought home. You could tell he shared in my excitement which is just cool. This dealership is the best - Moya, Michelle and Axel - they are honest, helpful, and there is no pressure at any time. This is my 3rd car from VW ST - I'm truly a client for life.
I had a great experience buying a used car from Larry H MIller Honda. The staff have always been friendly and helpful. The car came with a great warranty and free car washes for life! Always treated well at this dealership.
The overall experience at Larry H Miller Chevrolet was phenominal. The sale and financial tansactions was extremely efficient and had ua out the door in less than two houra. We received am extremely competitive deal. Special thanks to our sales person, Torrey Hukill who was extremely pleasant and professional.
Quick and Easy way to get a car. I would recommend West Auto. Thanks to Ishmael and Karlita for their great help by giving me the prize that works for me. They were showing a good customer services in many ways. Gooa place to shop for a car.
It was excellent because of Winter Jacobson. I was told by the Express rep that my issue could not be solved without coming in another day and making an expensive appointment, after I was told several times I could do it via express. Winter made that happen. She rocks and saved my day. You are top of my list due exclusively to the way she solved my problem. I was in and out in less than 15 minutes for under $100. She needs a big raise!
The staff was very courteous and explained the service and recall clearly in non-technical manner. The wait area was under renovation so they walked me over to Ken Garff Jaguar for a more comfortable environment. I appreciate the above and beyond service they provided.
I appreciated that I was helped out quickly and they completed the work in a reasonable time. I was able to use a loaner vehicle so I could make the best use of my time. They were courteous and communicated what to expect.
This was the best buying experience I have ever had. First Anthony Clancy went above and beyond to make our buying process great. He ensured all our questions we answered. He made the negotiation process fair and answered all our concerns. Second, the finance team was efficient in getting a great rate. Last, Anthony took all the time my wife and I wanted to deliver the car. Answering all our questions. This is what customer service is all about.
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