Excellent car dealership with a very knowledgeable sales staff! Every vehicle I looked was in awesome shape with great prices. I Definitely would recommend this dealership to anyone. Keep up the great honest work guys!
I bought my first independently owned vehicle at this dealership. I was impacted positively by how helpful the staff was. I'm also satisfied with the vehicle I had purchased. It runs well and I would recommend this place to anyone looking for a great price on a second hand vehicle.
Amy was very welcoming,professional and had a lot of patient with us.She explained everything in a way that even people who are technical challenged like us,could understand every detail of the car,we could not have ask for a better sales person,very impressive!
Great buying experience, no pressure, knowledgeable. Our sales person was Jarret Hernadez and was excellent. I would highly recommend this dealership and saleman to any one looking to buy a new car. They have all major brands at one location.
My visit to the dealership was a good experience. The sales rep had already sent me a video of the vehicle showing the outside and inside. I was early for my appointment but the rep was able to accommodate me. I received a call to confirm my appointment that morning. When i got there the sales rep went to get the vehicle, i test drove it and began the process to purchase the vehicle which did not take very long. Overall i had a good experience with this dealership.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Jason Fluery/ AlSerra Auto Plaza is a wonderful salesman. He was very patient and listened to every detail and searched until he found exactly what I was looking for. He went over and beyond to make it happen! I appreciate all the hard work and extra time he put in to get the job done! I had a ton of fun working with him!! My experience was awesome! I'm so happy with my new ride! Way to go Jason! You Rock!
I've been a couple times for service but this last time my truck was hit and it was pretty bad they took excellent care of me and it was fast extremely fast and it looks beautiful amazing both sides and back I couldn't be more impressed I would highly recommend them the people there are extremely helpful the service department in the body shop is amazing please do not let these other negative reviews affect your decision go try them for yourself
Its been a week since my purchase, and I want Scott G. to know I'm still HAPPY.
A manager sat in the car with me. He didn't judge me & explained how the lights & heat work. The finance dept. made me feel like I was hanging out with friends. Seriously, she was sharing knowledge. My credit score was embarrassing to me! The number I didn't have too worry about was the price. Al Serra gave me their best price up front!!!
Scott & the finance dept. worked within MY budget. They listened & gave me options. Now I'm riding in a pretty 2014 Chevrolet Impala. Under cost & under warranty. Did I mention it was PRETTY?
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