We bought a 2018 CRV on Black Friday from Ricardo Villagas. Ricardo's calm, no-pressure professionalism, kindness, and product knowledge made the experience wonderful. We could not be happier with our new car and Grainger Honda.
All of the dealership's employees are genuinely interested in satisfying their customers from sales to service. This was my 3rd purchase from them and each time I felt that my business was appreciated and not just another sale.
My wife and I were looking for a specific used car model, they thankfully had one but we're over 300 miles from where we lived! They were very understanding and worked to make our purchase process as quick and easy as possible. No pressure and a really fair price made the transaction quick. I would not hesitate to recommend or use them again.
The buying took a little longer than I would have preferred but I also asked a lot and they did it.
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