Used cars for sale near Portsmouth, VA

Mike Bullus and Wayne Heath make you feel like you are their only customer. They give you special attention no matter how busy they are. All employees are polite and helpful in making your wait very pleasant.

I have a 2023 brand new off show room floor an my windshield has been leaking water from outside when it rains extremely hard outside had to take it back within 1 month of having it an they kept it for 70 + they replaced the windshield only for it to happen this year again this is not a good look for infiniti the service department say my car is the 5th car to have issues with water leaking from windshield

Prompt service. Friendly staff and reasonable cost. Recommend Starr Motor's service department to others. Service department clean and lounge area clean and has reading material available.

Best first new truck. So far so good. I couldn't be more impressed with my Ridgeline. But.... I wasn't a big fan of not getting my vehicle into neutral with a dead battery to back it out of the garage to give me a jump start because I left my tailgate cracked and the lights killed my battery overnight so I had to go buy a portable jump starter cuz I was stuck face first in the garage. But lesson learned I love my new truck I'm glad I got it.

Enjoyed having Fredie Santos work with us on purchasing our Tundra. A very knowledgeable person to deal with. I'll definitely be referring others to him!

3rd XT5 have had no issues with '19 & '21. Current our '24 is experiencing automatic braking and cruise control issues. The vehicle is in the shop to be fixed. This issue has caused crashes. Our experience was shocking with the system slamming on the brakes while moving. Ido hope Cadillac gets this issue corrected. We are very apprehensive when driving and will be since this occured.

Great service every time I’m there. Courteous fast reasonable price would recommend to everyone I know

This is the best Jeep Wrangler model ever made. The past YJ, TJ, JK models are great, but this Jeep JL 2018 Wrangler Sahara Automatic V6 is the best one yet. The comfort and modern amenities are top of the line. The 8” infotainment head unit and Alpine sound system is out of this world. The interior fits my family of four and has enough cargo space for a stroller, scooter, Onewheel XR and beach chairs. The exterior needs no introduction with its iconic round headlights and seven slot grill. Followed by a three piece removable top, which I managed to take off and put back on by myself. FYI, don’t try doing this by yourself. My final favorite thing about my Jeep JL is the ability to customize the Jeep with all of the amazing aftermarket parts and pieces. This allows you to take the best looking car on the road and make it your own.

Starr is the only place I get my service done. Fair prices in a reasonable time frame. The service workers are honest and very knowledgeable. I have been going there for 12 years now.

What we liked first was that you sit in the front seats seated. Your shins are vertical, not out in front of you. It’s very stylish and still stands out. We enjoy the graphics on MPG and ALL the safety features. No complaints after owning it three months now.

Outstanding service and friendly staff. Everyone was knowledgeable and helpful, they got me in and out quickly

I've been driving for 43 years now and have owned an array of different vehicles, however I've never been financially fortunate to purchase a luxury model - until now! I was looking for a mid size vehicle that would check many boxes for my snowy Michigan commutes, along with distant travel comfort to and from my cabin and some towing capacity. I have only had this for roughly 1500 miles and wow.. My first impression was luxury. So many base options included in a mid sized and mid priced SUV that pleasantly surprised me. Secondly was the ride quality. Both smooth and quiet and handling. I've read other reviews discussing power inadequacy, but not at all. Plenty of passing and get tup to speed power. Next was the snow. I have Michelin defender tires and wow - what have I been missing? The snow 4x4 duaratac features combined with these tires make this a beast in the snow, slush and rain. It definitely gives me a much more safety reassurance while driving in these conditions. I have not tried the towing yet and have not had any "reliable" issues to report, but we are very fortunate with our pick and one very capable snow commuter.

Starr Motors truly feels like more than a dealership—it feels like family. From the moment you walk in, you’re treated with respect, honesty, and genuine care. The team takes the time to listen, answer questions, and make sure you feel confident in your decision, never rushed or pressured. Knowing they’ve been family-owned for over 60 years and deeply involved in the community makes the experience even better. We wouldn’t go anywhere else for our vehicles and happily recommend Starr Motors to friends and family.

Two weeks ownership impressions, this Jeep is quite impressive. I've never been a Jeep person. Long time Dodge Charger owner in the sports car world. Cross shopping the Mustang Mach-e, the Grand Cherokee 4xe really got my attention. It's got that "in town" all electric distance, but you have the turbo gas engine for range and flexibility. The interior is not quite oppulent luxury, but it is VERY nice inside. Levels above what typical Jeep interiors and technology have been. It's very well put together with nice materials, and even some nice plastics. The one huge strike is the choice of so much center piano black. This material has to die. UConnect 5 is my absolute favorite. It works extremely well. The TomTom Nav is kinda weak. It only works best when you input the exact address. Combined electric and gas performance is impressive! This big SUV launches off the line when asked to. Electric use is pretty good for a big vehicle, at about 26mi. Which has been perfect for local driving when I'm off the highway. My combined MPG with gas/electric has been 25mpg, on Regular fuel. Which is a huge step up from the old Charger, yet I have all this cargo room. In the recent snow storms, this GC has been a snow BEAST. Very stable, and the stock Bridgestone tires have been acceptable in their snow performance. A few negatives; the dealer helped fixed a squeaky front panel right away. And they updated my UConnect system, where the screen was flashing black. After those fixes, the GC 4xe has been flawless. The engine is a bit noisy at higher rpms, but I don't mind it too much getting to use its performance. I've been Level 1 charging overnight at home, which has been adequate, taking about 14-15hrs for a full charge. That usually gets 2-3 local errand/to highway trips before it runs out. Then I charge again for the next day. When the battery is "dead" there's enough reserve to operate like a Prius hybrid, to help keep fuel efficiency up while in gas mode. Overall very happy! It's a lease to hedge my bets on this new tech, hopefully it keeps going well! I might be a Jeep convert!

I just love everything about my 2021 80th anniversary edition G/C! I purchased new but now has 81000km. So much enjoy all the style comfort with no issues. So much more reliable and better looking than the new body style that was released later in 2021.

I have never owned a Jeep before and barely even considered an SUV. I've always been a luxury sedan guy, but this Jeep Grand Cherokee L Overland 4x4 has completely changed my mind. The exterior and interior designs are on par with most SUVs and remind me of the luxury sedans I have previously driven. Tech options are better than I've ever had in any other car. The ride and comfort are better than anything I've ever experienced before. Very dependable so far but I'm still under 1000 miles. I'm very pleased with my purchase decision.

My wife and I bought a 23' Jeep Compass Limited with 15K miles. We were looking for something small but also a vehicle that could offer 4x4. My initial impression of it at the dealership was that it has an awesome exterior paint color (granite crystal) and black wheels to compliment it. The car drives great on the highway and city. It's a very comfortable ride and the car can turn on a dime! I am currently averaging 30 mpg while commuting to work each day. I have noticed the car will sometimes have difficulty up shifting. As long as I apply more gas it eventually gets over it. Not a big deal for me as my last vehicle would do the same thing. The rear view camera is nice on the Compass, however it is completely useless at night. Overall we are very happy with our purchase.

Purchased in 2023, new. Had to go back one year to find one without e-torque. Test drove & didn't like it. Right now I have 30,000 trouble free miles on it. I just hope my luck with that last. I have been a GM owner all my life, with two Fords threw in which didn't impress mr at all. I was dissatisfied with my 2010 GMC so I decided to try Ram. I bought a 2017 Bighorn with the 3.6 V6 & was totally happy. 70,000 trouble free miles. I planned on keeping that truck much longer, but, at my age, decided to give it one more shot, so i bought the 2022 with the 5.7 V8. Didn't need the xtra power but decided I'd go for broke. I'm 82, so I'm planning this to be my last truck. I have owned pickups only since 1967, never had any use for a car.

Tim, the service specialist, was very pleasant and demonstrated excellent customer service skills. He immediately understood what maintenance my vehicle needed and clearly explained what could be postponed based on how little I drive. Honesty is extremely important to me, and Tim was completely transparent throughout the process. I felt confident that all work was completed properly and that my vehicle was in good hands.

Bought a 2023 Mini Countryman ALL4 John Cooper Works Edition of the car, and received my order last summer. Simply put, the performance is AMAZING. Put it in Sport Mode (a minor inconvenience), and it becomes a force to be reckoned with, especially to those unaware of this car’s capabilities. It’s marketed as a Mini—SUV, and I think that’s a fair categorization. Still have plenty of room for passengers, groceries,!etc, without sacrificing much, if any, performance. My only complaints? Difficult/clumsy control mechanism to get into Sport Mode, no native Android support, and rear windows are awkwardly installed, and have been “properly aligned” with remainder of car, instead of giving the appearance of being aligned with front/rear windows. In summation, this car performs better than its competition (a 2L inline 4cylinder, lightly turbocharged/intercooled, AWD, pretty aesthetics, and lots of opportunities for upgrades, beyond 301HP, 331FT/LBS Torque, and you have a contender for “production car SLEEPER OF THE YEAR!”), like the other “hot hatches”. Everytime my wife or I drive it, we NOW take turns.(she was bitten by the Mini bug) driving it EVERYWHERE, from trips to work, to the grocery store, and vacation driving. You really have to drive a JCW in Sport Mode to appreciate what I’ve said. Anyhow, these are my impressions on this amazing little car. Worth every penny, not getting rid of or replacing it, anytime soon!

Approaching 25,000 miles and we haven’t had any issues. I actually enjoy choosing whether to run on electric or gas based on what my journey is. If you just put it in hybrid mode, you’re not utilizing the efficiency of the engine. My advice, think about your journey. If I’m jumping on the highway to then head into the city, I run it on gas on the highway then switch to all electric in the city -no point wasting the electric with highway driving! Then I use up the last of my electric when google tells me I’m X miles from home when I still have X miles of electric remaining to use it all up. When we just do local drives less than 25 miles (grocery, day care pick up etc.) we can literally run off electric only for days, even weeks. It just takes thinking about what your journey involves. Crawling traffic for a 5 mile slow down ahead, I’m on gas until I hit that traffic, then switch to electric. We’ve taken this Jeep (Willys) through plenty of winter storms with feet of snow and ice, never needed to use chains with its AWD or 4WD to choose from. Hopefully the great reliability continues.

Bought this 2022 Compass Trail Hawk new for my wife. Earlier this year (2025) we landed a sweetheart deal on a new 2024 Wrangler Sport S. Guess who inherited the Compass ? I stepped down from a Grand Cherokee but I have no regrets. It has had a few electrical teething issues but all have been resolved and have not come back. The handling and fuel economy are much better than the Grand Cherokee. There are only 2 downsides..........the size of the gas tank (13.5 gal vs 24.5) and the cargo space behind the 2nd row seats. I have easily adapted to both ! I want to give a shout-out to our local dealership, Tri-City CDJR. Start to finish, an excellent place to purchase and maintain our Jeeps. BRAVO ZULU !

Thank you Chris Venheede from Hall Ford at 12896 Jefferson Ave, Newport News, VA. My son and I are very happy customers and it's because you took time out of your day to make sure that we were satisfied customers. I was always pleased with your entire staff they showed excellent service. As I said before I will recommend your business to family and friends.

The Subaru Outback is one of the best cars on the road. This car is definitely worth every penny that it costs. Performance at reliability cannot be underestimated. The company stands behind its warranty in every way. It’s like having a more expensive car without the hassle and expense!

Completed work correctly and timely. My advisor explained work and good waiting area. Tim did a great job as well as technical.

Great car! Overpaid a bit; but, bought top of the line with only 23k miles. Loved it and didn't want to dicker over price. Rudes well. Acceleration is good. Roomy, spacious passenger cabin and cargo bay. Amazing technology. I recommend this vehicle highly. Take a serious look at this one. You wont be disappointed.

On Friday, 10JULY2020, I went into Hall Acura because I wanted to trade my 2016 Dodge Charger and wanted to explore some options. I worked with Katt Kirk, who immediately took interest in what I wanted instead of what she wanted to sell me. Within 2 hours and 3 options later, she had me hooked on a 2017 Acura MDX. The next day, I returned and opened the door to get some numbers going. Both Katt and the Hall Acura staff were incredibly generous with my trade-in value and Katt went out of her way to make certain that I wasn’t going to bury myself. She truly looked after my best interest and worked her knowledge and professionalism to ensure (even with no additional money down) that i got the best deal. Without a shadow of a doubt the best car-buying experience I’ve ever had. I owe my thanks and full gratitude to the wonderful Katt Kirk and the awesome management of Hall Acura!!!

Driving over a year now, comfortable ride. Many features on the Black Edition. Automatic headlights, wipers, panoramic roof, heated seats, wiper defroster, heat/ AC works very well. Car has standard headlight washer...long hold or after so many windshield washings... just a few. Only drawback! The integrated navigation..used TOMTOM that is very poor feature. Unable to have an update. Map has trouble accurately find places...if local destination..gives location sometimes in other places or even states.

I had a wonderful experience today! Everything went smoothly. The Managers and staff were extremely supportive and a delight to work with.

I purchased the 2022 Timberline preowned about 1 month ago with appx 50k miles on it. I was disappointed that it does not have memory seats or a garage door remote button. (I didn't even notice this when test driving it). Who makes a car today with all the tech this car has and leaves off these 2 things! The interior is comfortable & well laid out. The ride is smooth & quiet. 2.3L turbo 4 cylinder is quiet & has amazing power. At idle it’s hard to tell that the engine is even running. The prior owner put on Michelin tires which contribute to the smooth, quiet ride. The seats are ActiveX (Ford’s name for vinyl) with cloth inserts. I’m 5’ 10” and 175lbs. My son who rode with me is 6’ 3” and 250lbs. Both of us found the seats comfortable & supportive on our 1st road trip. I’ve driven a Kia Telluride, which is a direct competitor. The Kia has a little more tech but I found the ride to be on the harsh side, especially in the second row. This may be attributable to the low profile 21” tires. The Timberline has 18” balloon tires which I much prefer. 2 weeks after purchasing it I made a 2,200-mile road trip from Dallas TX to Orgon. Fuel mileage ranged from 21 to 28 with an overall average of 24 mpg. *if I don’t drive over 70 mph on the highway the fuel economy goes up to about 32! *these numbers are from the actual miles & gallons of fuel used, not from the dash numbers, which I found are a little optimistic. It has a few bugs that I’ll have to deal with, but it’s a used Ford & not a Lexus. Overall, I'd say I'm very happy with this car & would recommend it.

I had a bad couple of years. 2018 being the worst. I filed bankruptcy, lost my home, was in a job so stressful that it was killing me literally. In 2019 I decided to take control of my life and try to get out of my hole. Anyway, I needed a vehicle and threw my info out there to dealerships who handle people in my case. Hall was the only company consistent but not in an annoying way. They made an appointment for me and I met with Mr. Henry Bly. At first I was apprehensive about meeting with a salesman because I don’t like the “show” they put on to sell you something. But once I sat down with him, he made me feel human. He was real and let me know that I’m doing good and we will get my situation better within a year. He got me into a car that wasn’t the base model to give me some dignity. He made me feel like I once felt before and that’s a person who had great credit and was in a great place in her life. He then handed me over to the finance guy, Mr Chris Sherrod who was also amazing. I’m thankful for this experience and no longer fear dealerships and being suckered. I’m able to hold my head high and feel good again.

I love driving my wife's SQ5, we test drove the non S. All Q5 have a very comfortable ride, sharp handling and great acceleration. I have 23 dodge charger r/t daytona and I'm very impressed my wife's q5.