by Mariannak...returning customer from Hicksville, NY
August 2, 2017
From start to finish...Eric was professional, knowledgeable and so NOT your average car salesman (sorry guys). No game playing, no guessing. Did all he could to get me what I wanted and needed. It's no wonder I've been dealing with him and Robert Chevrolet for 14 years. Buying and or leasing can be stressful... but not here! A lot of inventory available, nice showroom and nice waiting area.
I really can???t say enough how much I appreciated Mike???s friendly demeanor, the leg work he had done up front, his knowledge of Jeeps, and his general transparency. Mike immediately made us feel at ease as my wife and I had previously had negative experiences with several other dealerships. I would highly recommend Mike and East Hills.
This by far is the best service center. Steve went above and beyond to make sure that my truck was working right before I left. He immediately knew what the problem was and made sure I left happy. Would never go anywhere else!
Excellent service! I heard excellent things about this dealership so I looked online through truecar.com and saw a few cars that sparked my interest. I submitted a request for availability and very quickly got a response from Rachel. I decided to go look at their inventory. I went into the dealership looking for a very specific vehicle with a very tight budget looking to have very specific payments. I found a car that I liked (it was one that I saw on the website), a certified pre-owned 2015 Jeep Grand Cherokee Limited which is exactly what I was looking for. My salesmen were Neil and Stan. I did deal with both gentlemen because I was there a few different days in a row and they were both very professional very nice and very helpful. Neil first showed me the vehicle and answered all my questions. When I went back the next day Neil was not there so I began talking to Stan. At first the numbers didnt make much sense to me and I had a few more questions so I called and spoke to the manager Emil and we were able to work out a deal that worked for me. When I finally decided to purchase the car I went back to see Stan and was in and out the same day. There were some pretty bad scratches on the glove box door that bothered me so I asked if that could be fixed and they were kind enough to replace the door. Once all was said and done, Stan showed me how to work all the gadgets in the car and sent me on my merry way. I was very pleased with my experience. Highly reccomend this dealership.
I highly recommend South Shore to anyone looking to purchase or lease a new vehicle. Everyone from the sales and finance departments,which included,Michael Lucas, Ben Canarick, and Javier Sierra. provided me and my family with truly Exceptional Customer Service. Being in the automotive business myself for over 40 years, found doing business with South Shore a pleasure, they truly have one goal to reach. and that's to make you a client for life. Thank you all!!!
Completely recommend this place to anyone trying to buy a car. The are very profesional and knowledgeable and will help you get the best deal that fits your needs. Michael Lucas was amazing, he helped me through the entire process and explained everything clearly.
Turned in my leased Dodge Charger for a leased Jeep Cherokee. I went back to this dealer because of their service manager Jerome. My sales people Michael and Sean were fantastic. The financial guys June and Ben made the deal happen. I absolutely recommend this dealership. You won???t be disappointed!
Service on 4 recalls on my vehicle i was out of there in 1 h
by Joe from DealerRater.com
November 4, 2018
Excellent customer service with MR. Eric Williams And Ms Carla Martinez very polite very respect full very comfortable to talk too and very knowledgeable with I all my questions I was completely satisfied I would give them not just the five *****. More like 10 would be better for them both
Ricky was amazing, I leased a jeep for my wife. Best experience I've had at a dealership, will definitely go back to Ricky when my lease is up. It's good when someone knows what you want and is knowledgeable about the car he is selling you. Definitely recommend
I bought a Buick LaCrosse From this dealer about 7 years ago and had it serviced there during that time period. I always found the service staff to be thoroughly professional and, most importantly, communicative. The waiting area is pleasant and I was able to get a ride to work when necessary. While having that Buick serviced, I needed a loaner car and they loaned me a new Envision. I really liked the car and the sales staff gave me a GREAT deal on a lease. This was confirmed by a relative who is in the car leasing business. I continue to have the car serviced at this dealer and I am happy to recommend others there.
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
The information on vehicles provided in this service is supplied by the seller or other third
parties; Cars.com is not responsible for the accuracy of such information. Cars.com provides
service and materials without representations or warranties of any kind, either expressed or
See our terms of service for more details.