Great Service, Work Ethic and Community Values
November 6, 2018
I worked with Mark Newman and several other members of his team at Garber CDJR at the start of the new year getting a great lease on a new 2017 Jeep Grand Cherokee Overland 4x4 and getting the vehicle, lease paperwork and documentation and vehicle delivery and keys handoff complete in a record 48x hours (I was traveling and in between homes and cities at the time and had a very tight time frame in which to close the deal or I would have been returning to my second home empty handed). I had very specific Jeep GC Overland model requests (specific engine type, exterior and interior color, interior and exterior features etc.) with the most difficult being that of a specific engine type (the 5.7L V8 Hemi, which I HIGHLY recommend, the engine note tuning alone is worth the price of admission) and Mark not only located my exact model preference and needs at a partner dealer in southern Michigan but also negotiated a quick delivery and pickup of my vehicle as well as having to arrange an 11th hour search and secure mission after the first partner dealer trade fell through. All of this was done with excellent communication, professionalism, speed and the stellar "Midwestern work ethic" that I'm always searching for in my own industry and that I'm proud to say I was born and raised with. Mark and his team also were very sensitive to and understanding and accommodating of my financial needs and concerns, me being a twenty something first time (ever, total newbie) car buyer/lessee and without all of the previously mentioned and their financial situation understanding in particular I know I would have been hard pressed to secure my new Jeep (a vehicle and model ((the Overland 4x4 specifically)) that'd I'd had my eye on for over 5 years up until I landed mine with Garber. I can't recommend Mark Newman as your principal sales contact enough and the other members of his team were amazing as well, from finance specialists to shop technicians and lot managers. The Garber team is truly stellar, appreciative and welcoming and geared to their fellow community members, hard working, hard charging deal makers and in the end, did something that no other dealership in a 700 mile radius was able to do for me (many dealerships backed out immediately when I told them my tight 1-2x day turnaround time in line with my needs and vehicle choice). I can't say thanks and appreciation enough. Absolutely Go Garber!