Used RAM ProMaster City for sale near Clarksville, MD

On Friday 8 December 2023 I took my car to Oursman Jeep in Bowie , Maryland. For whatever reason the computer would not recognize the key when trying to initiate ignition. At Ourisman Jeep the service advisor , Mr. David Valenzuela, listened to my concerns and, at no point, did he interrupt allowing me to to clearly present the problem. He asked me a handful of questions to narrow down the possible cause of the problem . A short time later he decided it was not the car itself but the fob battery. He replaced the battery in both of my fobs : problem solved! I certainly was impressed with how he deduced what the cause of the was. As impressive as the problem solving was , what was equally impressive was his command of "Customer Service 101". Eye contact, respect for me as a customer/ human being and not as "the guy with the malfunctioning Jeep". He was patient to a fault. Great example of "just getting the job done the right way". 5 stars, at least.

I just bought a 2020 Ford Transit from Trust Auto in Maryland, thanks to Vlad, it went well despite the fact that I live in Florida. Kevin was very nice, seemed good at his job and well spoken, good guy. Vlad was fast, professional, and made the entire process incredibly smooth and straightforward. Vlad was responsive, sent photos within minutes of the underside of the van, and we finalized the deal in under an hour. The van was exactly as advertised, and it was delivered to my home in Florida in less than a week. Vlad and Kevin have great communication, humor, and transparency made. Vlad specially made this a stress-free purchase and I feel I got a good deal. I absolutely recommend Vlad and for the Accounting Kevin, Trust Auto is a good one!

I had an amazing experience. The car was exactly what I was looking for. When you get there make sure ask for Abedin

Beautiful vehicle just what I need. And the dealership was excellent to deal with. I would recommend them highly. From the sales guy to the financial department everybody was excellent to deal with.

This weekend, I had the incredible opportunity to purchase a car from my long-time friend and his amazing team at District Auto Group. Working with Amir and Moe to acquire my 2021 Infiniti Q50 was truly a blessing. From the moment I stepped through the door, I was greeted with a warmth and hospitality that made my son Joshua and me feel like part of the family. I must say it was the best experience I've ever had. Amir and his team went above and beyond to ensure that I found the perfect car. They listened to my wants and needs, answered all of my questions, and helped me find a car that I absolutely love. The entire process was seamless and stress-free, thanks to their expertise and professionalism. Walking out of District Auto Group with my new car felt like a dream come true. Not only did I drive away with a fantastic vehicle, but I also gained an extended family in Amir and his team. Their genuine care and dedication to their customers shine through in every interaction. I can't recommend them enough to anyone in the market for a new car. If I could give 100 stars I would!!! Thank you for providing me with such an exceptional experience! 🤗

Great customer service great people that take care of you and all of your needs

This car is great for traveling around town with a lot of big dogs. Space for crates, not a high step for dogs, great fuel efficiency!

I saw a Chevrolet Traverse online advertised at vehicle wish, the price seemed too low for the year and mileage, I went to dealership expecting a surprise, but ended up having a great sales experience, five star dealer

Great little van for commercial use. The only drawbacks is only one armrest for the driver and not passenger seat, no cruise control on the commercial model and the A/C Fan does not have a high air flow on face and feet mode. The spare tire does not come with and can be added for an extra fee. Great Van otherwise.

We had a great experience at Koons and got an excellent deal on our new car. Would highly recommend!

MY experience with Trust Auto was seamless from start to finish. Our sales agent, Kate was professional and delightfully pleasant. There was never a hint of pressure or surprises with hidden fees. Therefore, I highly recommend this dealership.

I was interested in a Nissan NV 2500. Viewing several of these vehicles on cars.com and other sites. I decided to make the trip to Trust Auto in Maryland from West Virginia. About a 4 1/2 hour trip. I had talked to David on the phone to make sure the Nissan was still available and explained when I could be there to look over the vehicle. We made the trip in good time only running into one delay. Upon meeting David he brought the vehicle up to the front of the dealership and told us to inspect it, which is what we did. I had two top mechanic with me. While we knew the vehicle had been in an accident, the repair work was very well done on found a few bolts missing. One in the valance and the other from the inner fender. This could have been from the accident or just from being a service vehicle. A little over 94,000 miles on it. The detail shop did a great job on their work. Very chean for sure. After running the computer test, we took the Nissan NV for a test drive. It did not disappoint. Extremely happy with everything we saw and felt during the test drive. Steering was solid and tracked well. No pull to either side while driving. Throttle response was perfect as well as the braking system. The comfort of the Nissan NV was Avery pleasant surprise. The ride was almost as good as my Lincoln MKZ, almost.😎 Much like a 2006 GMC dually I had in 2007. Very nice. When returning to the dealership myself and the two mechanics talked things over and decided to go to the next step. After a little negotiation we settled on a fair price and made the purchase. David was very kind to us and I feel like we got a great deal. We finished the paperwork and was ready to leave but we were blocked in by another vehicle. I backed back into the parking spot when one of the ladies that worked there said she would move the vehicle so we could be on our way. She came back within a few minutes moved the vehicle and with a big beautiful smile waved goodbye to us as we left. That truly made my day😇. Trust Auto in my opinion is a great dealership and when I need another vehicle, they will be the first ones I will go to. Thank you to everyone who was so kind to us while we were there and may GOD bless everyone of them 🙏✝️🙏 Jon

Wonderful car dealership with very helpful and honest staff. The whole car buying experience was excellent from viewing to the test drive and the financing.

I bought it in 2018 with 106k on it, It has 201k now. I have replaced the battery and a cooling fan relay. Recall replaced the cooling fan. Thats it! Very reliable, power is very good for a 4 cylinder. I had it towed to the dealer this morning because it wouldnt start. May need a starter- after 200k, that is expected. Driving the company van, an NV 200, til I get mine back. I wouldnt buy an NV 200. I use mine for work, 6 days a week.

From beginning to end I have loved my experience. Henry was fabulous in handling my salde. He has a great de.eanor and was very patient. Vincent was superb in how swiftly he had the deal done and was very informative with the options offered. Brandon was super nice in answering my calls in requesting courtesy shuttle and made a point to meet me personally upon my arrival. Everyone else (I did not get their names) were super helpful. What stuck me was how professional the sales staff was and extremely nice, willing to make sure I had my needs met. I have not bought a car in 13 years and have always loathed the process. This experience has changed my mind! Great work Koons Annapolis!

First time car buyer. I was treated like an old friend. The salesgirl was friendly and helpful, explained the process and showed me every feature on my Chrysler 200. Will be a customer for life.

Former franchise owner - needed the car for business operation. Great power, speed, space. I recommend this car for those that are looking for a great value for money vehicle that need space for transportation of general goods and/or service supplies. The space is very convenient for any time of the year, geography and particularly, space for parking.