Excellent service; Got exactly what I was promised without the tricks. Definitely recommend Alexander because you get what you ask for rather than the typical dealer tricks. I came from Tuscaloosa to buy here and will do again for my next purchase. Thank you for making the car buying experience pleasant.
Definitely recommend this place. Trey Beam done everything he could to help me out. I really appreciate his time and effort as well as everyone else here at Lowery Brothers. Trey was awesome and I would recommend it to anyone!!!
Just traded up from 2015 to 2018 Camry and Tacoma. Nick Dukes and the whole Toyota Team One made this a great experience. My wife and I have been doing business a long time with Team One and would recommend them for sales and service.
Best truck buying experience I've ever had I've bought multiple vehicles from them and it's always a pleasurable experience Jerry Teague is the best salesman I've ever dealt with if your in the market for a vehicle I highly recommend him.
My husband and I drove the 70 miles from our home to Jerry Damson of Arab to look at a used car. Both of us called prior to going to verify the car was still available and that we could see it. I guess we should have asked if we could drive it because, when we arrived, the seats were out for cleaning and the car would not be ready to drive until the middle of the following week. Bummer. We probably would have paid cash that day for the car if we could have driven it. Please let people know that they cannot test drive a car if they call about it. Some people drive a good distance just to be turned away.
All I needed was somebody to give me a second chance!! Gabe put an add on Facebook and a friend tagged me from Rome Ga told me they got a vehicle from him and I needed to go see him! Erbody told me no! Not Basswood. Thank you Gabe
My husband and I would like to say and let EVERYONE know that if you're ever in the service center office at Basswood, Lenea will make you feel right at home and still maintain her job. She always has a smile and welcomes you in like family. Thank you Lenea Gourlay!
Great service, Jim Viola was very helpful. Staff was very friendly. They made the buying process easy. I drove 85 miles to get the car I wanted, and it was worth the drive. The detail guys are good too. They detailed my car before I drove it off the lot. I would recommend them to anyone looking to buy a car.
Jim was an awesome salesman. He was kind, pleasant and wonderful throughout the whole process. He was very flexible. Great man!!!! and great service. Everyone involved including Brandon in finance was excellent.
My experience with Jim Viola, Brandon Cook and all the staff at Basswood was great and everything I expected: warm, comfortable, easy and professional. I highly recommend this dealership and Jim in particular.
Bobby and the guys down at twin city are the best ,if u need a car or a truck u need to go there.Bobby really help us to get our Nissan,we really appreciate him.thanks again.
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