Easy to work with, honest approach. Saw a few vehicles online, called to inquire. Josh had them sitting up front waiting for me when I got there. No wait, straight to the point. Easy purchase. Went so well the first time, my wife went back the next day and bought a vehicle from Josh too. Couldn't have gone better.
The staff was friendly and helpful and solved my problem with my keys needing preprogrammed without killing the battery in the process. It was busy today so I waited in the lounge area, but it was clean and comfortable and I had hot chocolate while waiting. I was impressed with the neat and clean restrooms as well.
After frustrating experience at another dealership, I decided to give these guys a try. Had my vehicle fixed and working properly in 24 hours. Awesome staff and I will be back for service and purchase my next vehicle from them!!!
I'd have liked nothing more to gIve a 5 out of 5 but there were a couple nuances that were a bit off putting. Like any dealership, the end goal is to get you in the car you want. To be honest, the way they work was pretty streamlined to accomplish that.
When it came time for financing, they gave me a much better rate than I'd asked for, and matched trade in offer of another dealer, top marks for that.
Only real thing that bugged me was the gentleman I dealt with was a bit fast paced for me. Not aggressive at all, but liked to move on through topics. Overall though he was a good salesperson, who even called me about an item I left in my trade in. That might not be that impressive, but that's some fine customer service in my opinion.
There is never enough that can be said about how good of Chance is at his job, he made it easy for me to decide what I would be happy with. He is such a social person I felt really comfortable with him helping me and glad he was the one who helped me out.
Hands down the best car buying experience I've ever had! Sean was Very friendly, professional, and organized from start to finish. There were NO hassles, headaches, or drama with this deal. Thanks again to everyone at Kia of Alliance.
I came into the dealership after a car accident and was completely distraught after losing my little 2011 Honda Civic. Dan made the experience of buying a new car after that trauma as smooth and stress free as possible. He worked with my during a time where I probably wasn???t the best customer to deal with but he stayed patient and even kept a refreshing sense of humor. Wouldn???t have wanted anyone else to help me.
Had a great experience purchasing our last new car! They make things happen! Ray is the best and he has the great staff to back him up! Special shout out to Nico who worked hard to meet all our needs! Want a deal visit Reale!
Todd was an amazing help to me when looking for a larger vehicle for my growing family! He listened to my "wants", "needs" and limits and found my family exactly what we needed! I will be a repeat customer for my next upgrade!
I saw a truck online. I called and set an appointment, and met with RJ. We drove the truck and sat down to discuss payment and price. He was not only able to meet my payment, he was able to obtain the financing through a real lender! Awesome job and a great buying experience! Thank you to RJ and his team!
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