Second Jeep purchased from Joe Stroppel, honest & works hard. Andy is great as well getting us such a great rate! We will continue to get our vehicles serviced here as well as all of our future purchases.
I bought a Jeep here 18 months ago and had a great experience, so when I was searching for a car for my 16 year old, of course I returned. I had Joe watching for a good deal for me and when we arrived at the lot I found the right car!
It is a used car, but in great shape and had been serviced so I know it is in good working condition and more importantly, safe, and I got it for the price I needed.
Joe Stroeppel made the buying experience incredibly easy.
Thanks to the great experience, this will definitely be a future destination for vehicle purchases.
Baba was great! He was helpful and polite. We came in looking for a used truck, but ended up leasing a new truck. Baba and Jason were very helpful in finding us what we wanted in the price we could afford. They explained everything in detail and worked out all the details. We found them to be honest and easy to work with. We will definitely be back!
I initially took my truck in for service to the dealership, and while waiting for the repairs to be completed ended up talking with a couple other customers who ended up having the same problem with their vehicles decided to see about purchasing a new truck instead. Started talking with Joe Stroppel about the availability of a new truck. I believe that he went out of his way to look for and help me with the purchase. He covered all the features and options. I would recommend him to anyone looking to purchase.
Vroom rushed me thru the process of purchasing a vehicle from them. Had strict requirements of receiving payment within 48 hours. I was rushing my loan department to get my paperwork completed ahead of other customers in fear of losing the vehicle I wanted to another buyer. The loan paperwork and a check had to be overnighted to Vroom to meet their qualifications. THEN CAME TIME FOR THEM TO GET THE THINGS I NEEDED TO ME!!! I HAD TO REPEATEDLY ASK ABOUT THE ARRIVAL OF MY TRADE IN TO THEIR FACILITY (which they kept telling me for 15 days that it hadn???t reached their facility??!! Yeah right)!! THEY DRUG THEIR FEET ON SENDING THE PAYOFF OF MY TRADE IN SO LONG THAT THE 15 Day PAYOFF THEY WERE QUOTED EXPIRED AND I HAD TO PAY THE DIFFERENCE FROM MY OWN ACCOUNT!! I WAITED 26 DAYS TO RECEIVE TITLE PAPERWORK!! BUT THE PAPERWORK THEY NEEDED FROM ME HAD TO BE SENT WITHIN 2 BUSINESS DAYS!! YOU SHOULD GIVE AS GOOD AS YOU EXPECT, VROOM!! I HAD TO KEEP REQUESTING A REFUND OF THE $500 THEY CHARGED TO MY CREDIT CARD TO HOLD THE VEHICLE FOR A WEEK!!! LASTLY, the 2nd person I dealt with following the sales person was RUDE.
2 phone calls and 1 meeting...and the vehicle showed up. Exactly what we wanted...but with more options. Spent a great deal of time going over all the "features"... Why go anywhere else?!!! Beyond great service!
My husband saw a used car on the lot and wanted to show it to me. Kevin was very helpful and gave us all the numbers and information we needed. We also asked about a new car and were able to test drive both before making our decision. The paperwork was done without any delay and we drove away in our new ride.
Moe spent over an hour going over everything in my car and showed me how things work. He was so polite and very knowledgeable. Kristin in finance had everything ready and was in and out in very little time. Both were very friendly and made me feel like the queen for the day. Thanks for an easy day buying a car !
The salesman was great and worked with us. The problem came up when we were told that a specific problem was fixed and it had not been. They promised someone would call me to talk about it but they did not. They could have been more forthcoming.
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
The information on vehicles provided in this service is supplied by the seller or other third
parties; Cars.com is not responsible for the accuracy of such information. Cars.com provides
service and materials without representations or warranties of any kind, either expressed or
See our terms of service for more details.