Matt was very instrumental in my overall experience. He's a highly personable man with extensive knowledge about the products he's selling. He made the whole process easy and it was a pleasure to work with him. I'll be back.
After finding what the truck we wanted online, Adam, Jaime, and Leandro worked to make sure we had the truck package we wanted with the best possible financial package possible. The communications were prompt and clear. When it came time to seal the deal on our new Tundra LTD, the in person process was thorough and efficient. The entire team worked together to ensure our satisfaction, making the drive to St Albans worthwhile! We have already recommended Handy to others . Thank you all for the positive experience.
I've purchased a lot of new cars over the years and have experienced a huge variety of sales people. My experience with Ali Kamal was perhaps the best ever. There was no pressure to reach decisions and I felt Ali was most concerned with providing me with the best possible fit for myself and my wife. We covered several vehicles (and prices) for a period of 2 or 3 days, and always felt Ali was especially sensitive to our needs. I feel we made a good friend, and the Highlander will be only the first of many new vehicles I will purchase from him.. Six stars on a 5 star scale.
My husband and I went to Handy???s to trade in our old car and lease a new 2018 RAV4. The processes was easy and Aaron was a pleasure to work with! Reg made the paperwork fast and easy. This was our second car from Handy???s and I???m sure we will be back in the future!
It was time to trade in my truck and to be honest, the only reason why I ended up at this dealership was because they had the truck I wanted. So I made contact to see if we could make a deal and well they appraised my vehicle at less then I owed. So I thought that I was taking my business else where but then they offered me more then I owed. I was very pleased but worried I couldn’t afford the truck I wanted. Then I started talking with Kyle about financing. I told him what I wanted for a payment and he made it happen. The next hurdle was showing up to trade in my truck two days later when the check engine light came on. I was now dealing with Noel. I thought for sure that the deal was off but Noel reassured me not to worry and that he would do his best to get me in the truck I wanted. After some waiting he came back and we walked in to sign the papers. I was thrilled then Noel asked who my insurance was and if I was interested in taking a look at lowering it, i said sure and he made some calls. After about 20 minutes we found a company that lowered my insurance by $80 a month. Overall it was a great experience and I would highly recommend this dealership and it’s fantastic staff to everyone. Thanks
I just wanted to write that I had an excellent experience purchasing an SUV from Goss Dodge this week and wanted to personally thank Denny Johnson who assisted me with my Jeep acquisition. Denny was very personable attentive and an active listener as to the type of vehicle, price range, colors and options I was interested in. He came up with several different models and price ranges for me to consider. He respected my time and wasn't trying to deliver a hard sell. As a sales professional myself I really appreciated his low key yet, amiable and helpful manner. He worked around my schedule and got back to me quickly despite be busy himself.
I wanted to recommend Denny Johnson to anyone looking to Purchase or lease cars and trucks both commercially or personally.
Thank you Denny and to the Squad at Goss Dodge to have ensured a very smooth and transparent purchasing experience.
Purchased my fourth vehicle from Goss, a Ram 3500 mega cab. Steve was awesome, told him what I wanted and he came up with it to a tee! Finance department was awesome as well coming up with better finance then my bank I dealt with for yrs! Thanks! Guys!!!
I filled out an online app in hopes of a newer/used vehicle for myself and family as I have 4 children 2 of witch are teens who drive and as a single father i wanted something i can feel 100% worry free with as I send my daughter's out on their daily errands, school, etc. With 2 divorces and struggles in life I never thought it would be possible to get a new car however I had to try. I got approved online and like most everyone else thought ya sure until I get there I'm approved then they'll want a years salary for a down payment but I went anyway! I got there and meet with Art and after a half hour he had gotten me into not a used car but a brand new 2018 Nissan Altima! Now I can go work my 10 hour days, my children can go to school, run their errands and I don't have to worry about their safety or if their broke down somewhere! Thank you from the bottom of my heart MR. Lucia!
Ben was an absolute pleasure to work with. He responded quickly and has a straight forward no pressure approach. He took the time to listen and focused on me versus just closing the sale. Overall the buying experience went as smooth as possible and I would highly recommend working with Ben and his team at Goss Dodge.
Fortunate enough to work with Ben who listened to why my family needed, took the time to seek out the right fit and then further extended himself by finding us a great price. We were really happy with his knowledgeable trustworthy service and impressed by how he followed up a couple weeks later after he knew we were taking the new Pacifica out for its first road trip. Great working with you Ben!
We contacted Goss dodge while looking to upgrade from a Buick verano to a large SUV that would be able to accommodate a newborn and our 3 large breed dogs. During our search we found the 2018 Dodge Durango black out model that we were interested in at Goss Dodge. My husband called and spoke to Ben over the phone about the vehicle and was able to get the ball rolling right then and there so that all we had to do when we went in was sign the paper work and take the car! The entire process was so quick and easy which we loved since we both work nights and didn't want to have to sit at a dealership all day. Ben was very professional and knowledgeable which made our decision to leave after speaking with him so much easier. He had a great sense of humor too! When our lease is up we will definitely consider Goss Dodge again for our next vehicle.
Paul Poltz was exactly what I needed. He didn't blow up my phone 2 times a day like other salesmen. His chill human approach to sales is refreshing. Even my dad who hates all salesmen liked him. He didn't even cut down other dealerships and car company. When Heritage Ford told me I was "Making a mistake" Going with Goss Dodge. I knew I was at the right place. Getting the right vehicle with a guy I could trust. Even sold my Girlfriend on Hellcats over Mustangs.
Salesman Paul Poltz steered us easily with great knowledge in the purchase of our 2019 Ram 1500. I dislike sales people but this was truly a great and very different experience. I highly recommend asking for him and shopping at this dealership
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