My review concerns a used car purchase from out of state, which was one of the easiest and enjoyable car purchases I have made. I saw a car listed in the online inventory, but with no photos yet. I got in touch and Paul Martell from salest was my contact for every step of the way moving forward. He was extremely accomodating as I had him run out to take photos of specific parts on the car several times, as well as dragging out a mechanic to get a better feel for the shape of the tires and brakes. Coming from out of state, I didn't want any surprises upon purchase and they made sure there were none. I purchased the car via Fedex and they were kind enough to run to an out of state/MA registry for me so I could just slap the plates on and drive away when I got there. Upon their final inspection, they noticed one part needed replacing and ordered the part. Unfortunately, with my timetable, they did not have a chance to replace, but arrangements were made to have the work done locally and get reimbursed. Really, just top notch customer service all around. Paul was fantastic to deal with and I can't recommend working with him enough. If you're thinking about looking at something at Keeler, ask for Paul and he'll take care of you every step of the way.
This is our second purchase and both times we had the opportunity to work with Mich. He does a great job, knows his product and covers all the details. He had great support from Casper with technical assistance and Kevin in financing. Good team work. Looking for a product from Keeler look for Mich and his team.
I just wanted to take a minute and rate our recent experience at the Mercedes Keeler- Motor Car Company where we bought a MB- ML350, five days ago. We really felt like we are having relaxed family conversation and we were not at pressure at all. All this is goes as credit to an excellent salesman- Mich Pavlovich! He was more than outstanding and with his sincerity, professionalism and his positive energy made us feel very comfortable, not pressured at all and we just felt relaxed and we went ahead and signed the deal. This is our 2nd vehicle that we bought at the Keeler but we are definitely going to be loyal to them in future too, thanks to our latest experience.
It was finally time to buy a new car. I stopped by Mercedes and was greeted by Michun Pavlovic. He helped me special order the car I wanted. He was very knowledgable of the features, guided me through the whole process and responded promptly to any questions I had. When the car arrived he went out of his way to accommodate my hectic work schedule and had everything ready for me once I arrived to pick it up. From paperwork, insurance, my trade-in and tutorials on all the options etc.... And most importantly no surprises or hidden costs. I would highly recommend working with him as he made the daunting process of buying a car a very enjoyable and exciting one as it should be.
I was looking to trade in my 2011 Camry, so i went there with a friend. As soon as we got there we were greeted by a nice gentlemen Michun Pavlovic, he showed us around, we picked a car, negotiations were easy i got a fair price for my car and i was able to walk out with a new car thanks to their amazing service
We bought our first Merecedes recently from Keeler Mercedes through salesman Daniel Moynehan. He was professional and helpful throughout the process. The service department took care of two minor concerns we had quickly and completely the first time. The best buying experience we have ever had.
I was looking for a vehicle online and came across what would have been the perfect vehicle for me and so I contacted Morris. They got right back to me and informed me the vehicle had just sold. They were very responsive and helpful even though I was not able to purchase a vehicle from them. They have even offered to try to find a vehicle that would fit the description I am looking for.
Adam Rodick and the rest of the Morris Ford staff made buying this certified pre-owned Escape an absolute dream! Taking the car home and through my first few 45 minute commutes made me fall in love with the driveability and comfort of the car. Thanks so much!
by a highly satisfied cutomer from ballston spa, ny
September 1, 2017
We are a third generation customer of the Mangino family and have always received stellar service with the utmost care and respect, from each and every member of their staff and individual teams, be it sales, service or administrative. They have taken the time to get to know each of us through the years and have always offered the personal aspect of customer care that exceeds each and every expectation that is ever had. This recent purchase was one that I have dreamt of for more than 2 decades and it was with great excitement that I finally chose to make it happen. And I can honestly say that it is because of the patience and the kind guidance that was willingly and consistently offered by so many of the folks at Mangino Buick and GMC, that it came to fruition so easily, rapidly and beautifully. The most touching part of this experience was receiving the many genuine and sincere hugs, handshakes and warm smiles that spoke volumes about how this dealership truly values the folks who walk through their door. When you become a Mangino customer, you become part of the Mangino family and are treated with honesty, integrity, sincere caring and respect. That is the Mangino way without question and they stand by that credo in all facets. That is why we are third generation customers and will never go any place else.
I have been a customer at Mangino's for nearly 20 years now. This place is the absolute best around. Nicest people in the car business you'd ever want to meet. Ralph Mangino Jr is a class act and has always treated me with the utmost respect. Same for the service department led by Mike Howell.
Had car serviced yesterday and picked it up this morning. One of the new service advisors named Brian took care of me and provided great service. He went over the bill in detail with me to show what was done in spite of the service area being busy on a Saturday morning.
Facility is absolutely beautiful and the people who work there make any experience at Mangino's a pleasant one. I won't buy or service a vehicle anywhere else and will continue to be a loyal customer until I retire in 13 years and move out of state.
I encourage anyone who reads this to give them a try if you haven't done so already. You will NOT be disappointed !!!!
Ralph, Jr has maintained the dignity of the dealership that his father built. Both he and his sisters manage their dealerships with integrity, honesty, and friendliness. I don't see myself doing my auto business anywhere else.
Our sales person Zach was helpful and never pushy and as always the owner Jim was friendly and helped made our transition to a new vehicle painless. This is the 4th vehicle I have bought through this dealership and I would not go anywhere else.
They were great here. Not pushy like other car dealerships. Extremely helpful and fast. They took care of everything and went out of their way to expedite delivery of my vehicle the same day!
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
The information on vehicles provided in this service is supplied by the seller or other third
parties; Cars.com is not responsible for the accuracy of such information. Cars.com provides
service and materials without representations or warranties of any kind, either expressed or
See our terms of service for more details.