Used cars for sale near Springfield, MA

Excellent service department. Courteous and knowledgeable staff. Very busy, make sure to arrive by 2pm.

Purchased pre owned with 56k miles. Everything seems to be great thus far. The only thing is I’m not sure the AC actually works as I normally keep it set to the “Auto” function. And when the temperature got up a little warmer than normal it didn’t seem to make the adjustment.

My experience with Lombard Ford was extraordinary. The website and online information are accurate and well organized. As a result, it is easy to shop for cars only and find a car that fits one's needs. In addition, it was straightforward to set up an appointment for a test drive. Our sales consultant Mark Jones was fantastic. He explained everything my wife and I needed to know regarding the car we were interested in detail. He is friendly and very knowledgeable. He was transparent when describing the features he thought were important when buying a vehicle. The finance manager Mike Mans was phenomenal. He is exceptionally polite and trustworthy. The level of detail of his explanations was outstanding. He went above and beyond when discussing the multiple financing options available. He puts his clients first at all times. He was genuinely interested in understanding our situation and made enormous efforts to get the best deal for us. He will not give up on you. The buying process was smooth. Mark showed us the car in detail and gave us a tutorial on everything we needed to know about the vehicle. He took the time to help us connect our phones to the car, set up essential safety features and other essential aspects that helped us understand how to take advantage of all the available features. The car model we found in their dealership had all the features we were looking for for a price below the average for other Ford dealers. If you decide to buy a car from Lombard Ford, Mike will make sure you know every single detail in the contract, warranty, car maintenance and service, and much more. After we bought our car, the CEO Rob Lombard came to meet us. He was happy to know we had bought our vehicle and congratulated us. He expressed his gratitude for us choosing his dealership and offered help with anything we may need in the future. We had such a pleasant conversation. It made us even happier to have gotten our car from them. Lombard Ford is a true family, and they will make you feel welcomed and appreciated. I am highly impressed with how much they dedicate their time to provide the best experience to their customers. It has been the most outstanding business experience I have ever had. I highly recommend anyone considering buying a Ford vehicle to take the extra time to drive to Barkhamsted, Connecticut, and get to know this wonderful place.

2023 F150 Lariat. Just bought this used so these are my first impressions. So far very happy with the truck. Comfortable and handles nicely. V-6 seems very responsive. My issues at this point are related to my ability to setup this truck the way I want it. I am lucky that it came with the feature for automatic shutoff every time you stop for a red light already permanently removed. I would hate that feature if it had it. There is a lot of other features I would just as soon not have that I have had varying levels of success in turning off. Automatic lane keeping is one. While I was able to turn it off in the settings, it still interferes with setting cruise control. When I try to turn cruise control on it sets lane keeping anyway and I have to turn it off with another button press, while showing a stupid truck icon on the dash instead of my speed. I have to press an OK button to turn lane keeping off, then it will set the cruise control. All these button presses and having to look at the dash while doing this are very distracting and increases the time I'm not looking at the road, actually making the truck less safe. You really have to pick your time for setting cruise control. The automatic braking is another dangerous feature in my view. Thankfully I was able to turn that one off. The truck will beep 2 times if the engine is running and you get out, like to check your mailbox. It is irritating at best, not just for me, but for my neighbors, especially early in the morning or late at night. There is no mute button on the steering wheel for the radio, that I can find at least. I had this feature on other trucks and found it very helpful. Reverse brake assist makes no sense to me at all. I turned it off, but it is another one that puts a warning message on the dash to tell me that. I find the warning messages for the features I have turned off distracting and useless. These are my first impressions, there will probably be more later.

Scott, Dave and their team are all top notch. I brought my mother in to get a Sentra and we had such wonderful service from the beginning to the end. They truly do care about the customer and go above and beyond!

This my 4th Nissan Rogue, and it's the only car I'll buy. I have NEVER had any problems with it, or any that I have owned. I have taken trips across country with it, with great gas mileage and comfortable to drive. It handles well, has plenty of get up and go, easy on the wallet, and very reliable.

As always everything was great from beginning to end. Marcotte Ford is the only place to go for great service and purchasing or leasing vehicles.

A little choppy on dirt roads, feel the uneven paved road surfaces. I attribute this to the 4X4 suspension. Excellent payload , 1865 lbs.for the non-turbo 3.3 liter which has been stellar performer in 35K miles. I average 24mpg all weather. Very good drive modes, sport kicks it up to V8 feel, shift on the fly seamless. Handles great with loads 1000 lbs. plus. Hot riding vinyl seats are sport like hugging you, difficult to turn around to look out the back window. I don't rely solely on back up camera because it does hide the corners where pedestrians are. Confining driving position barely allows for my 6 foot frame. Seats belong in a sports car, not a truck! I should have got the cloth seats! The cab lacks much space behind seats for a small cooler of water or duffel bag. The transmission was clunky in the first 4 months. I think it was the computer adjusting for driving habits. The 12" touch screen has many features and can be turned off. Integrated phone is easy set up, Personal music can be played or built in music apps. The maps are great showing satellite view and North South configuration based on direction view. Service often freezes when you get in valleys. The worst feature is vehicle manual on computer, takes 10x longer to find what you are looking for. Ask Ford to order a printed booklet! The instrument panel is well laid out however the steering wheel sometimes obstructs information. The tilt, telescope wheel is perfect for shorter drivers. There are many cluster views to choose from and two trip odometers, a big plus. I choose one layout for all driving. Took a long time to get used to where radio controls are as I was always turning down the blower motor switch. Blower motor has 8 speeds and whisper quiet up to 5. Also has an ac booster for quick cab cooling, heat, nice! The stereo has equalizer, 4 speakers and will blow out your ear drums unless you have deafness. I find the adjustments for instrument brightness, headlights, fog, and bed lights to be very awkward, An afterthought by Ford engineers? Placed at lower left below segregated instrument layout. Needs to be easily visible, not hidden from view and adjustment. The high beams light up the next county and 50 feet up the treeline. Not sure I need to see owls in the trees, but I can. The flash to pass feature needs to be more blinks, changing lanes that fast is dangerous. The windshield is large and raked offering a full road view and pillars don't obstruct the roadway. The rear view camera can be used while driving and shows tailgaters. The rear window has defrost, tint. The tint is great but defrost is imo a dumb idea. Window easily defrosts with heat or defogs with ac. This isn't a car! I chose Ford over competition because my last F150 gave me 400K, never left me stranded, had a great V6, super good tranny and decent fuel mileage. I like the payload, handling, maps and my music from my apps. I like the aluminum clad where my last steel truck started rusting everywhere. The weight is nimble feel while driving, almost sporty on twisty roadways with very good acceleration and quicker stopping. The cost of ownership is less than foreign and many domestic. I have no recalls in 2 years. I drive in snow often, the handling and my confidence level are excellent but I still have weight in the bed for traction since this is 700 lbs. lighter than my 2013. Overall, I like this vehicle very much and look forward to a new one, better designed or upgraded 2028.

Jordan made finding a car so easy, and Bill was extremely knowledgeable in finance! My husband and I had an excellent experience at Liberty Mazda, and look forward to doing business with them for many years. Also, my new CX-5 is amazing!

I bought myself a Christmas gift, a new CX5 SignatureTurbo the day after Christmas and I absolutely love it! I don't' know why I didn't get one sooner. I have always been a Toyota, Lexus guy, but I must say this classy vehicle beats the others. Why, let's start with the interior. Mazda makes some of the most beautiful interiors! Exteriors too!! The fit and finish are superb! The CX 5 is extremely quiet and smooth riding, and I can honestly say it is quieter than any Lexus I have had in the past. There is also the fun factor! If you haven't tried a Mazda, you need to. They are a driver's car and fun to drive. The trim level I have has the Bose system and has a beautiful surround sound. Crank up the volume and it's awesome! The safety features are excellent, and everything is conveniently located. There is no need in paying for other Luxury cars when you can get a Mazda and save thousands, and they are the best keep secret out there. Luxury, fun, good looks for much less. I am definitely staying in the Mazda family.

Rocky was great. We received a standard service and new tires. We appreciated his service.

Q5 is a very comfortable & great performance vehicle. The Prestige model has options that other manufacturers only wish for & gets great gas mileage street & highway .

I couldn't be more happy with the car I got at Gary Rome Kia! They made the process easy and every person that I worked with had excellent customer service.

THIS IS OUR 4th SORENTO. WE ABSOLUTELY LOVE OUR 2021 SORENTO SX. WE HAVE ALWAYS PURCHASED THE SIX CYLINDER FOR THE 2011,2015,2017. ALL THREE ENDED UP WITH 92,000 MILES. OBVIOUSLY WE DRIVE A LOT OF MILES PER YEAR. WHEN THE 2021 SX NEW DESIGN CAME OUT WE HAD TO BUY IT. WE WERE JUST A BIT APPREHENSIVE DUE TO KIA NOT MAKING THE SIX CYLINDER. ONCE WE DROVE THE 2.5 TURBO IT ACTUALLY OUT PERFORMED THE 6. PRESENTLY WE HAVE 46,600 MILES AND STILL LOVE IT. WHEN NEEDED THE ACCELERATION WHEN GETTING ON THE HIGHWAY IS OUTSTANDING. YOU WOULD NEVER FEEL THAT YOU'RE DRIVING A FOUR CYLINDER. BE VERY SURE TO BUY THE LARGER ENGINE WITH THE TURBO. IT HONESTLY MAKES THE DIFFERENCE. THE SX IS WELL APPOINTED WE EXTRAS. GREAT,GREAT VEHICLE FOR THE MONEY.

Both George Rodriguez and Michael Mans made my car buying experience a very positive one. George was very focused on my vehicle needs and provided the perfect solution. Mike made financing and purchasing my vehicle a seamless part of the process. 5-Stars guys !! Keep up the great work and thanks !! Bill McNamara

Best car I’ve ever owned. Does everything I want//need it to do. Always starts in the morning. I’ve been camping with it and slept inside the car. Plenty of room

Great place. Clean, professional and friendly service love it there. I bought my car here even during Covid it was so smooth. Got a great deal and will definitely refer a friend

This is followup to Tucker Dawg prior review. As noted the 2023 Tellurides came without a tow hitch or harness and none ever became available due recall issue on 2020 -2022 models. My dealership was able to retro fit 2022 hitch, then they paid to have an aftermarket electrical harness installed. And now I pull a 22 foot airstream camper ( 3800# weight ) and it works great! All in all very happy with car after 3 years and 26,000 miles. But if buy used, do be aware KIA never offered a factory hitch or harness.

From the beginning of the buying process, From finding me a vehicle t liked, or as close.was fantastic, salesmen as color, make model, packages, and showed me a truck he thought would please me, he was right on the money.was able to take the vehicle home also.i would recommend ,marcott sales no.1.

Wife's car ,working at home not many miles low 20k as of2024 June. Still I wonder about trans fluid because of time. Problem that bugs me is the radio. Static in AM off and on ,and of course the business station 1220am about the market. UGH!! Third lease of explorer, so low in miles ,made it a purchase. 🤞👍

Austin in service department is superb ! Will go to this dealership because of his excellent treatment and service ! Best service tech I ever had ! Thanks Austin for all your help !!

After changing jobs and having to drive 100 miles round trip, I decided to buy the 2023 Honda Civic, I think it was the best decision of my life, not only does it save me a lot of gas but it looks spectacular on the outside and not to mention The interior is simply perfect with a lot of space, like any criticism there are negative points such as the sound system which in my opinion lacks power to be able to listen to your favorite songs at full volume, another point that I would like to highlight is that it lacks entry to the car without having to use your remote control even my 2011 grand cherokee has it, in a general perspective it seems like a good car for price, safety and appearance, it has been my first honda and I think I will continue with the tradition of continuing to buy this model for a long time

I do not often bother to provide reviews of businesses but must make an exception in this case. I have been a customer at Marcotte Ford in Holyoke, Massachusetts now for a few decades. I return to them every time I purchase a new vehicle or have one serviced. This dealership is by far at the top of the heap both in the services they provide and in the extraordinary manner with which they treat customers. The facility is immaculate and features an in-house breakfast and lunch restaurant with ample comfortable seating where you can catch a sandwich or coffee and watch a bit of television if you need to wait for you vehicle to be serviced. Today I picked up my new wheels, an all-electric Mustang MACHe. The process from beginning to end was, as always, remarkably professional and transparent. Andrew helped me every step of the way from letting me know about the car's availability, to trading in my Ford Fusion, to answering all my questions about the multiple bells and whistles on the 2024 Mustang. The business office displayed maximum efficiency and patience and helped me to navigate the finances for this purchase and all of the intricacies that go with purchasing a new car. Marcotte strikes me (and always has) as being a firm where all of the workers are friendly and thoughtful not because they have to be, but because they want to be. I have never felt undue pressure to spend more than I can afford at Marcotte and have never once suspected that my role as a valued customer is being taken for granted. Marcotte Ford promotes a business ethic marked by competence, honesty and friendliness that I have come to expect every time I need to be there. I would also give a shout out to all of the Marcotte staff, many of whom are the unsung heroes who are just as critical to this dealership's success as the sales and service staff. I know this may sound a bit over the top, but the truth is that I mean every word of it, and I just feel like sharing these thoughts with anyone who might be looking for a dependable and affordable new or used Ford. If so, look no further than Marcotte.

This is our third MINI. We have a 2008 Cooper and a 2013 Countryman. It's become an addiction. Usually, by the time we pay off a vehicle we want to replace it. Not with MINI. We love ours and the 2016 Countryman is no exception. It's larger than the 2013, but it's still familiar. I'm the shortest at 5'9". Hubby is just under 6' and our son is 6'2". We all feel like the MINI's were designed for tall people. We refer to them as TARDISes because they are bigger on the inside. Smooth ride. Comfortable handling. Safe. Extremely reliable. Stylish. Would highly recommend.

Quran Beckett, our sales rep did a great job, first to last. He listened well and answered all out questions. Great guy.

The only problems I’ve had were computer issues and battery problems. Hyundai took care of my concerns and replaced my battery and updated my computer. I have 30,000 miles on my car and I LOVE IT. I HIGHLY RECOMMEND HYUNDAI PALISADES to anyone looking for a luxury and a dependable car.

Lia Honda of Northampton is one of the best! Not only have my last few vehicles been purchased there, the staff is to notch! Desiree Frank has been my service advisor for the last decade+ and I trust her implicitly with my vehicle! She is professional, honest, and fair! Thank you!

The Subaru Outback is one of the best cars on the road. This car is definitely worth every penny that it costs. Performance at reliability cannot be underestimated. The company stands behind its warranty in every way. It’s like having a more expensive car without the hassle and expense!

I decided on Honda Civic Coupe. I had spoken to Stephanie and I told her that I wanted her to help with the style and purchase of the auto. This was a simple process and I am very happy with the Sport in Rallye Red. She is very professional as I also found everyone at Liberty Honda to be.

I traded in a 2017 Honda CR-V Touring because it was going to to cost more to fix the major issues (as a second owner I did not know the CR-V had that many things wrong). I put money down on the Civic Sport that I was going to use for the repairs. I do have to say it's a nice car and I hope it will last longer than I expect. That being said I didn't want to buy another Honda but I did go to a dealership that I trust more than anybody else. I will come back and further my review once I have 5,000 miles on it.

Hector Morales is the best service advisor I have ever met. Courteous, respectful and the ultimate professional.

Elantra 2024 hybrid is a stylish, powerful, great on gas, and nice to drive on highway or around town. Seems durable so far, no issues.

Want to go hank every service dept for the wonderful service, starting with advisor hector,all the way to the service manager Ivelis thank you all and there should be a way to rate there performance as it is for the management team as well the sales,so the individual who deserves it can be rated appropriately for there individual work ethic

Great truck, I have no issues with this truck. Occasionally the Snyc screen freezes up. Acceleration is excellent. Highway MPG is 23 Local is around 12 mpg. Mixed City Highway is 15 mpg

It was a good experience. The lead sales man was a little on the rough side. But all was good.

We love our XT5, it drives great and looks great. The only thing is the navigation. You have to plug in your cell phone to get it.

My 2022 GMC Sierra 3.0 Duramax pickup truck is a good truck. I work on a farm and I also drive an hour to see my girlfriend. For the farm, it has excellent towing capability and for the hour long drive to go see my girlfriend, depending on the weather for traveling, I can get up to 35 miles to the gallon!

been buying dhevy trucks since 1976 was my 1st truck, now i got a 2022 silverado with a 6.2 last Feb. of 2023,kicked up the computer kicking out 454 horse power to the wheels, still waiting on my tow mirrors dont make the wiring harrness for my modle is the only problem im having with this truck, will never buy any other truck.