Used Buick for Sale in Springfield, MA

I Love bringing my 2009 RAV 4 for service here at Balise Chevrolet. They have great service advisors and sone of the BEST Sevice Tcehnicians anywhere. My service advisor was Fran Caruso and he has been helping me with my vehicle service needs now for almost 19 years. My RAV 4 gets excellent service and my service Tech is Nick and he is I believe one of the best anywhere. I know when I bring my RAV 4 in for service it will be done right the first time and at a fair price. Keep up The GREAT work BALISE CHEVROLET in Springfield, MA

This car has more leg room than I have had before. The ride is very smooth and has plenty of pick up and go. Very classy vehicle, good mpg as well. Turbo is a plus.

The last time i went to Balise was in 2003, boy have things changed. Shaun was great, I did not think i would make a deal, but after spending time with Shaun we did come to a agreement on a GREAT truck. I could not believe it. It ended up being one of the greatest experience in my life time, had a great time joking around with Shaun, and i have bought many cars and trucks in my life ( from Igor) lol. The one thing i can complain about, was if u wanted water u had to by it out of the vending machine or get it from one of those poland springs water bottle, come on Balise, its 2018, ever heard of a mini frige and bottled water. I do got to say when i picked up my truck it was ice cold and had 2 diet cokes in the cup holder, ur the man SHAUN CUMMINGS..... Everyone there was great, got to give a big shout out to BEN DAVIS , he was a big help.

Great car!! Many great features. Overall it’s just what I wanted, a compact SUV that rides and handles like a small luxury car. Everything I expected It to be.

Bob Doe made the purchase our new Nissan Rogue enjoyable. He was friendly and personable. Would recommend him to anyone looking for a new car.

600 miles into ownership and very happy with our purchase. The car is very quiet, rides very smoothly, and is very easy to drive. So far, we are averaging better than 30 mpg in combined driving. The kids (16 & 8 years old) tell me the backseat is much more roomy than mom's SUV. The only thing I don't like at this point is the Auto-Stop feature, which is currently not able to be bypassed or otherwise shut off

My old car was my third minivan in 15 years. Now that my kids are older and leaving for college, I wanted something that could carry 6 or 7 passengers but was ... well... NOT a minivan. I did some research on late model used three-row SUVs, and found the 2017 Nissan Pathfinder. (My favorite of my three vans was a 2005 Nissan Quest, so choosing Nissan was easy for me.) Before I started browsing for cars, I applied for credit through Carvana, and was approved. Next, I entered in all of the information about the van I was trading for the Pathfinder. (Beware -- the trade-in amount is only good for 7 days, and it can change wildly in that time!) I was pleased with the trade amount, and it was great that I could shop for my new car and see my down payment and monthly payment for every car I viewed! My specifications were pretty clear -- AWD, less than 10,000 miles, and never a rental car. I found my dream car a few days later, and started the purchase process. It was quite smooth and the directions were very clear about what documents need to be uploaded. When I went to click on "finalize purchase" (or something like that), a red flag popped up...my trade-in value expired WHILE I WAS IN THE PROCESS OF CHECKING OUT! I got on chat with Carvana staff right away, and they were able to return the trade in value to NEARLY what it was before the expiration. This is something that needs to be addressed by Carvana -- once a customer is to a certain point in the process, those numbers need to be frozen. So we set a delivery time, and the Carvana rep was pretty much on time considering he was traveling 70 miles or so from the Chicago office. Everything was smooth -- signed a couple more papers, took my Pathfinder for a spin, Eric inspected my trade, and I left within 30 minutes with my new car. I would also like to add that I drove directly to my mechanic, so he could inspect the car and make sure I wasn't buying something with hidden damage. Mechanic said to me, "This car is perfect, like new." Just what I wanted to hear. Thanks Carvana! I am telling everyone I know about you guys. Good to work with you! Janet - 2017 Nissan Pathfinder

It will be a reliable car to get back-and-forth to work And it has plenty of room for the grandbabies Add a nice luxury car for my husband and I to drive around and

This is a review of my SELLING experience to Carvana. I listed my car on Craigslist and was approached by an outsider buyer named Jan. She introduced me to Carvana, which I never heard of before, and it's process. She was very helpful and walked me through the process. The first deciding factor for selling to them was that they offered me the best price (vs. CarMax, Auto Nation, Trur Car). Then I realized the process was super streamlined. All I had to do was upload my documents and, after approval, schedule an appointment for the pickup of my car. Carvana sent a truck to COME TO ME to pick up the car. The driver (Lauren?) was very courteous and pleasant to work with, too. The pickup process, which included a one-mile test drive, took no longer than 20-30 minutes. Immediately after loading my car to their truck, I was handed the check, which I immediately deposited without any issues. My selling experience from being contacted by buyer to getting the check took just 10 days! (Would've been even faster if I was more timely with uploading my docs.) I'd highly recommend Carvana for selling your cars!

This car has everything I need. I have two growing granddaughters. We can fill this car up and still have room for their car seats.

When it was time to replace my 12 year old 2003 Buick (which I had purchased at Ken's), I checked their inventory to see what was available. Their prior service brought me back to look for a newer car. I bought my second car, a 2014 Toyota Camry from Ken's in and have bragged to all my friends about their quality of cars and service. They don't haggle you - just go in & look around.... they are so helpful with information. All transactions are done by them efficiently and accurately. I had my car only 1 day when the front hubcap was either lost while driving home or it was stolen while I was at a doctor's office. Mike ordered a new hubcap and replaced it on the car within 3 days - how could you ask for better service. Thanks Mike and Ken.

Excellent ride, safe, beautiful and lots of compliments, easy to handle, comfortable on long rides, great mileage up to 24 mpg. This is my 4th Roadmaster since 2000 and I'm sure I will buy another one.

Ashley n stan. Exellent service car rite is the best car dealer I've been to.Very helpful they explained everything i asked.I love the car they put new tires roters n breaks tune up.clean place no gimicks excellent price n warranty .love my car will buy there again will recommend to everyone i know.no pressure to buy they let you take your time .they don't sell you a car they let you buy the car.excellent very happy.

Great small SUV with all the latest in technology. I get great gas mileage 38 on the highway and around 32 combined. Has adequate pickup; Buick sales rep told me about Trifecta performance tuning which livened up the vehicle. (optional aftermarket engine trans tuning software)

Stop by to look at and test out a 2nd car process was quick, simple and no pressure sales either will buy from them when ready!

The car met all of my needs. I like everything about it. It runs exactly as it performed during the test drive. The car is in very good shape both outside and the way it runs.

My wife and I were searching for a used car and Dan's dealership kept coming up during our search and we quickly realized that this was the dealership for us, not only does he work with one of the most reputable finance companies out there (DCU), but as his company name states he has the best prices of any dealership by far. That was just the beginning, Dan was honest and a pleasure to work with, he took care of everything for us, the car was serviced, cleaned, financing done and ready to go in a matter of hours. I would highly recommend that before you go to any other dealer you give Dan a call, you won't be disappointed.

Interior is nice and comfortable. Very sleek. The turbo is awesome she can get up and go definitely. Huge trunk everything is just absolutely amazing

You guys are the best around !!!!! Everyone at Burke was a professional at the highest level. You fixed my problem after another dealership ( Balise in Springfield ) told me that it was all fixed when in fact when it was not. Your service manager Steve took the time to listen to my problems and reassure me that I in fact was not crazy and my truck was making a noise that should not have been hearing. Your team will of mechanics fixed my issue and my truck drives like its brand new again. Thank you all, you are all a class act and we will be back in the future for our next new vehicle since we are a bow tie family!!

I drove the Buick Encore Essence 2017 with sun roof during a 10 day stay in Arizona for vacation. I originally rented a Nissan sedan but they were out so I took 'the blue SUV'. I was 5 miles north on route 17 when I noticed how quiet the ride was. Then a text came over the Android Auto, which I didn't realized I hooked up by connecting the USB cable to the charger. I found the interior to be very intuitive. The long ride from Phoenix to Sedona was very enjoyable the heated steering wheel and seats plus motorized drivers seat. The pick up climbing the mountain grades was easy as was passing trucks and cars. It doesn't have crazy horse power by any means by it performed fine. The keyless entry and start were great since I was always carrying backpack and gear, no fumbling for the keys. Then I drove back down to Phoenix for 5 days and it handled the off dirt roads to the trail head fine. I came home and 2 weeks later I traded in my loyal Subaru Impreza wagon that I had for 6 years. I enjoyed the Impreza but it has a CVT trans and I wanted to drive a traditions auto trans. The Encore has 25 MPG +/- and I'm ok with that. I purchased the AWD as I live in Massachusetts and NO... FWD with snow tires IS NOT the same thing. So test driving a car for 10 days informed my of how the car runs on average and when snow came in January the Encore handled great with the AWD. Four months owning my Buick Encore Essence now and very happy. It is small on the inside, about the same cubic storage dimensions as a Subaru Impreza Wagon but the off ground height is also what I wanted in my next car. It has great head room, leg room and the leather seats are ALL leather and stitched great, not pleather or 'leather trimmed'. Back seats can squeeze 3 adults but 2 adults for comfort, same beautiful leather seats in back. Soft touch materials, nice dash, nothing flashy but more classic and understated. I added OEM chrome side body molding and chrome wind deflector as well as custom rain guards. Now my car is my own. The aluminum painted grey wheels are awesome too. Very happy!

I dealt with Tyler Durden. Since I live 1700 miles away, I obviously couldn't come into the dealership I found a car I was interested in and requested to be contacted. Within one day, Tyler contacted me and made a YouTube video exclusively for me with the full walk around of the car. He provided me excellent professional service and was not pushy. Would highly recommend

We replaced our 2014 Enclave with a 2019 Enclave. The upgrades fit everything we were looking for. Very satisfied with our choice. Would recommend this dealer

I recently decided to replace my existing 1999 pickup with a new GMC model. Rather than spend days driving between dealerships, I did some research on line and determined that Scranton Motors seemed to have the best selection in my area. I decided to pay them a visit. I arrived at the dealership and was greeted courteously by a gentleman behind the counter. When I explained that I was interested in purchasing a new pickup, this gentleman referred me to Nick Florentino, a sales consultant. I explained to Nick what I was looking for in a truck and provided him with a list of "deal-breakers" -- features that I absolutely had to have -- such as 4-wheel drive (I live WAY out in the country) and a back-up camera (I have a neck injury that prevents me from turning my head more than a few degrees in either direction), as well as a few things that weren't deal-breakers but that would enhance my enjoyment of the vehicle, such as heated power seats (with memory) and a leather interior. Within a very few minutes, Nick located a vehicle on the lot that included not only my entire wish list, but also a number of additional features such as adjustable foot pedals, dual climate controls, heated mirrors, fog lights, OnStar, wi-fi hotspot, Bluetooth, locking tailgate and a premium sound system. Nick thoroughly familiarized me with all of the various features of the truck -- he was familiar with every nuance of the truck's operation. He paired the truck's Bluetooth with my iPhone, and we decided to take the truck for a test drive. Nick asked me if I would prefer to take it on city streets or the highway, and he was most agreeable when I suggested that we do a little of both. Needless to say, the truck handled beautifully. We returned to the dealership and discussed the price, which I found to be very much in line with what I had come to expect based on my on-line research; the price also included a 20% rebate based on the truck's MSRP. I bought the truck. When my wife and I picked up the new vehicle Nick again asked whether I had any questions regarding any of the truck's features, and even helped me to set up my OnStar account. Nick then turned us over to Anjenette Colby, Scranton's business manager, who had all of our paperwork neatly arranged. The signing of documents proceeded smoothly. Nick, as well as the entire staff, was friendly, helpful and courteous throughout the entire transaction, and even contacted my insurance carrier to obtain the necessary insurance ID card. I have been buying vehicles since 1963, but I had never before encountered this level of service. Based on my experience with this purchase, I would not hesitate to recommend Scranton Motors; I never felt pressured, and I got a great truck.

Roomy, comfortable. Good on gas. Fully loaded. No complaints. Luxury slot of amenities, extras. Only thing missing is an owners manual. R e a l l y

Our experience with Dan was amazing, he has a plethora of knowledge on the Cadillac brand like no other. He had an answer for ever question that we had. Rocky came it with the right numbers like he promised! Here we are as happy as claims ready to drive until the sun come up!👫

driver seat terrible hard on hips i am thin and still hurts the hard sides to hold up the seat apolstery seat selection is weird

I bought an 04 Honda CRV EX in 2014 from Ful line Auto. When I arrived to look at the car I was given the key and told to take it out for a ride. Dave let me look over the car without him being over my shoulder (like most dealers!) and I was sold immediately on how well these guys prep there cars for sale before I even drove the car. Clean,clean, clean! Also the car had new tires, brake pads, rotors, and did I mention clean? I took the car for a drive and it drove as good as it looked. When I returned I told them I wanted the car and Dave asked me if I wanted to take it to my mechanic to have it checked out before I buy. I told him thanks but I don't feel I have to. Any dealer willing to do that is confident in the vehicles they are selling. So now the update... I bought it with 137k on it and it now has 174k. The car has been great and I have had ZERO issues with it. I originally bought the car just to use as a winter driver but I've been using it as a daily driver to work during the summer too and keeping the miles down on my Mustang. If you see a car you like at this dealer ship....go see them, you will not be disappointed. Great people, outstanding cars , a super easy and pleasant buying experience.

This car was 10 years old with 48k miles on it, when I bought from original owner. This is my 4th 3.8 with all previous one surpassing 150k miles. The only complaint I have is General Motors refusing to address the power door lock issue that has been going on for decades. When outside temps go up the locks refuse to lock and unlock. Seems to me this is a HUGE LIFE and DEATH safety issue. Rest of car is flawless!!!!

My wife and I wanted to purchase a 2018 Cadillac Escalade ESV so I contacted 5 Cadillac Dealerships on line and waited for replies. One dealerships never replied, some replied but didn't answer my questions, one said they could locate an Escalade in Massachusetts. David Baeza from Scranton Cadillac replied quickly, was very professional and extremely polite throughout the entire buying process. David answered all of our questions and did not pressure us in any way. He had the vehicle we were looking for and put together the best deal without going back and forth. It was truly a pleasure meeting and working with David. We also met with Mr Scranton, and many nice employees at the dealership. We would definitely recommend Scranton Cadillac to anyone looking to purchase a Cadillac! Wonderful experience! David - A+!

We are so happy with this vehicle. My husband is fourteen inches taller than me, and we can both drive comfortably. The Enclave shifts smoothly and there is plenty of interior room for passengers to ride comfortably as well transporting luggage. It handles well in snow and is very stable on the highway. We wanted a reliable full size SUV that drives great, rides smooth, and fits in the garage. Buick covered all the bases.

Good morning to everyone. I just purchased a 2017 GMC Denali Yukon XL. I had been looking for little while at other dealerships, including Belise of Springfield, which is the town where I work. So I googled Scranton motors and read a review about o e of their salesmen, Paulie. I called him, met him and my experience with him was outstanding. He takes care his costumers, (not like the salesman at Balise). He went out of his way to make my purchase experience flawless. Great salesman! My job is also in sales and I appreciated his commitment to making me happy because I do the same with my costumers. By the way, if you like coffee, Italian espresso, he has his own machine by his desk. I liked the small dealership attention, but for inventory they have a great selection. Go see Paulie! And now about Balise, I have purchased five business vehicles in the past two years from Balise, and expected, let's say, a little more attention being a repeat customer. The last email I sent to the salesman never received a response, They will never see me again. Scranton motors has a great selection and they will be my new dealership. When I went to get some paperwork done at 7:00 pm at Scranton motors, I got a chance to meet the owner, Mr. Tom Scranton, you don't see the owners in too many dealerships, that really says a lot about Scranton Motors! Thank you Paulie and Scranton Motors, I love my new SUV.

This car was an excellent transition vehicle from my Lincoln MKT. if you want luxury without the luxury price then this is the car you.

As someone who works in the HR world I tend to judge Customer Service tougher than the average consumer. We visited this dealership & was assisted by David Bueza, we test drove & fell inlove with a 2017 Acadia Limited but then changed our minds. After cancelling our downpayment we were shocked to still receive an email from Dave thanking us for coming in & to let him know if he could assist us in the future. We were blown away as typical car salesman are never that polite when a sale has not been closed. Back we went to the Dealership & are super-excited to be the new.owners of our 2017 Acadia Limited edition. We will definitely keep Dave's number handy & Scranton Motors of Vernon has earned a forever customer. Thank you, thank you!!!!

This SUV met all of our needs, The legroom is amazing,the quite ride plus all the features this SUV has, very satisfied with this purchase.

I had been looking for a car for months and after as much searching as I could deal with I finally stumbled onto the one I had been looking for. The sales team, Brett Bauer specifically, were very willing to work with me throughout the whole process. Great overall experience for a first time buyer.

I have always loved the Lacrosse and this is my 3rd. This is the best so far and sadly they won't be making them any longer. I love the way the air is positioned. I'm short and my last one didn't blow on me. Love the slimmer side panels. Back up cameras awesome, all the features are what I wanted. Love this car!!

Started looking at their website for a late model used GM with low mileage. Found 2 that interested me, so I made an appointment to see them with Charlie Melnick, the Salesman. Decided the Verona wasn't quite what I was looking for but the 2016 Chevy Cruz was promising. We took the Cruz for a drive, and this was it-the car I was looking for. I liked working with Charlie, he was honest. low key, and he listened and answered our questions. Signed the deal on Tues, and picked it up on Saturday as we asked. The following part is impressive: After they already had our money and we had the registration they didn't abandon us. Charlie STILL took the time to familiarize us with all the operating features of the vehicle before we drove off. He even helped us set up out Onstar account. OnStar is only available on GM vehicles. Try it. I have never seen the kind of service ONeill's gives it's customer from any other dealership of any other make of car. Our first, but not our last car from O'Neill. Both Charlie Melnick and Lou the Finance Manager, were pleasant, informative and knowledgable of the GM cars. O'Neills has a great location at the intersection of RT 44 and 202/10 in Avon. If you are seriously looking for a car look no further.

I brought my 2005 Nissan Maxima in on Saturday because it kept stalling on me. I drove right up to the service garage and right in. I was met by David Cyr and Juan the second I stepped out of my car. I explained what was going on with my car within minutes My information was taken and Juan took my car to the back to look at it. I had someone follow me so I can run errors while they were looking at my car. I left and not long after that I received a phone call from David Cyr stating that Juan had found the problem and that with my permission they were going to start working on my car. They weren't sure if they had one of the parts they needed but I was given the option of a loaner car if my car had to stay over night. Five minutes go by and David called back and told me that they had the part and my car was going to be ready that day. All together it took less than a few hours to get my car done which would of took someone else a day or two and the price was less than what I expected. I have been other places and Hoffman Nissan service has topped every other place I have been. David was courteous, friendly and has amazing people skills. Juan is an amazing and an efficient mechanic. After the excellent service I received I wouldn't take my car anywhere else. I give these guys a 5 star rating.

This SUV is exactly what I wanted and it meets everything I need it to. Passenger capacity of seven with plenty of leg room and still plenty of storage in the rear.