As I live over 1 hour away from any Mitsubishi dealer I attempted to email all the dealerships around me and discuss Mirage pricing. Bertera was competitive but didn't end up the lowest price. Even though I purchased a car elsewhere they where to best to deal with by email. I didn't get the you have to come in line so many dealerships used. They where extremely responsive and answered all my questions very quickly.
This is a GREAT dealership to work with. My sales guy, Dillon, was terrific on the communication. I live 1200 miles away, and have bought many cars online... this was a Great Experience. The prices they offer on their inventory, during their special pricing sales are NOT beatable... and I searched the whole marketplace.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
I found Ken Cernak very easy to speak with and ask questions about the various modles of not only Enclaves but also other new Buicks on the lot and showroom. We visited the showroom acouple of times and then took a test drive and made our decision. His daughter was extremely knowledgeable when we picked up our new vehicle she went through all of the features with us. The buidling was clean and well kept. Everyone wes very helpful. No one came on with any high pressured sales pitches.
I would highly recommend Cernak Buick to anyone looking to but a new vehicle.
The staff were great in the whole process of buying a used car, they walked us through everything and making sure that if we had any questions that they were answered so we could get the best possible deal
From the beginning Jennifer was honest and sincere when dealing with my wife and I. There was NO pressure and we were treated with respect all throughout several visits. When we finally decided on a vehicle we were very pleased by how quick and easy of a process it was. The car was ready when promised and was by far the nicest car buying experience we had EVER!!!
The sales process was very low pressure and very professional. I feel my wife and I got a very fair price on a 3 year old Buick. The entire process was painless and a good one for someone who really doesn’t like vehicle purchases. I will start at Cernak the next time I’m looking for a vehicle.
I have bought many cars in my lifetime, but this car buying experience was outstanding. The owner and his family are customer focused, and Scott makes the purchasing simple (and he's a Patriot fan). I used online searches to narrow my choices, but it was the personable call from Ken Cernak that got me to the dealership, No Gimmicks, no priice switches, no pressure... no migraine. Honesty, Integrity and fairness. What an incredible buying experience. Today I drove home my 2016 Buick Encore loaded with all the bells and whistles. Jennifer Cernak spent more than an hour instructing me and helping me understand the cars many options and will help me anytime I need it! She introduced me to the service department. I felt like royalty. I am so thrilled with this car buying option that I hope many of my friends will check them out too when they are vehicle shopping.
It was a pleasure doing business with Jeff Cernak, Scott Leon and friendly office staff. I bought a used Buick Regal with all the bells and whistles. I am totally sold on using a small dealership. I drove 25 miles to get away from "The Big Box" dealerships in my area. I would highly recommend Cernak Buick.
Came in looking for a used truck. The salesman, Ryan Brewer, patiently and clearly pointed out that a new vehicle was best for me. Followed his advise and drove out the same day with a new Silverado. Professionalservice from sales to completion of deal. Very pleased.
I my opinion Ryan Brewer is by far one of the best salesmen I have dealt with. He spent time getting to know our vehicle needs before he suggested alternitives. Ryan went the extra mile in the buying process and after the sale follows up to make sure everything is going well.
The Burke staff made the experience quite pleasant.
Started looking at their website for a late model used GM with low mileage. Found 2 that interested me, so I made an appointment to see them with Charlie Melnick, the Salesman. Decided the Verona wasn't quite what I was looking for but the 2016 Chevy Cruz was promising. We took the Cruz for a drive, and this was it-the car I was looking for.
I liked working with Charlie, he was honest. low key, and he listened and answered our questions. Signed the deal on Tues, and picked it up on Saturday as we asked. The following part is impressive:
After they already had our money and we had the registration they didn't abandon us. Charlie STILL took the time to familiarize us with all the operating features of the vehicle before we drove off. He even helped us set up out Onstar account.
OnStar is only available on GM vehicles. Try it. I have never seen the kind of service ONeill's gives it's customer from any other dealership of any other make of car. Our first, but not our last car from O'Neill.
Both Charlie Melnick and Lou the Finance Manager, were pleasant, informative and knowledgable of the GM cars.
O'Neills has a great location at the intersection of RT 44 and 202/10 in Avon. If you are seriously looking for a car look no further.
scheduled an oil change , everything was prompt and professional
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